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Duplicate updates

Discussion in 'Legacy Windows' started by Beach Boy, 2015/04/13.

  1. 2015/04/13
    Beach Boy

    Beach Boy Well-Known Member Thread Starter

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    On March 10 this year I downloaded 38 different updates, fine. On march 15, I downloaded the very same updates again. Seems that I did a system restore which caused this duplication, and now I would definitely like to delete 38 of them to avoid this duplication and save space on my laptop. I tried booting in safe mode but could not find any of them. Any help would be much appreciated. My OS is windows 8.1.

    beach boy
     
  2. 2015/04/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Beach Boy. If you open Windows Update and click on View installed updates, do those updates show as being installed?

    If they do then simply right click those updates and select Hide to prevent Windows Update from showing those updates again.

    Alternatively you can run the Dism /Online /Cleanup-Image /RestoreHealth command from an elevated command prompt as described here, How to Use DISM to Fix Component Store Corruption in Windows 8 and Windows Server 2012.
     

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  4. 2015/04/14
    Beach Boy

    Beach Boy Well-Known Member Thread Starter

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    Thanks Evan, but I was not able to get your suggestions to work. I viewed the installed updates and right clicked on some of them but all that came up was "View Details" and "Copy Details." This led to no help in deleting. "Hide" does not come up at all! In checking DISM, it took me to Disk Cleanup which eventually showed that 300MB of Windows Updates would be deleted, and I sure thought that was the answer. The "cleanup" took many hours, and when it was completed the same duplicated updates were still installed... so I still need help in this matter.

    beach boy
     
  5. 2015/04/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  6. 2015/04/15
    Beach Boy

    Beach Boy Well-Known Member Thread Starter

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    OK, when I access Command Prompt(Admin) and key in Dism /Online /Cleanup-Image /RestoreHealth and press Enter, the following comes up: Deployment Image Servicing and Management tool Version 6.3.9600.17031
    Image Version: 6.3.9600.17031

    And nothing else comes up..
     
  7. 2015/04/15
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Give it some time. You will see a progress amount telling you how much progress the process has made.
     
  8. 2015/04/16
    Beach Boy

    Beach Boy Well-Known Member Thread Starter

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    Thanks Evan... Will give it some time and advise.
     
  9. 2015/04/16
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    What problems were you having to make you do a System Restore?
     
  10. 2015/04/17
    Beach Boy

    Beach Boy Well-Known Member Thread Starter

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    I am sorry but I don't recall what it was I used system restore to correct. I know that since I started using Windows 8.1 over a year ago, I have used system restore quite a number of times. I think that if I were more skilled and knowledgeable in using computers, I would not have had to use system restore that often.
     
  11. 2015/04/17
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    I have never had to use SR. It is not a cure all. It can get you into enough trouble using it at the wrong time that you would end up having to reinstall Windows to save hours and hours of work.
     
  12. 2015/04/17
    Beach Boy

    Beach Boy Well-Known Member Thread Starter

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    Thanks for the tip MrBill. I didn't know SR was that troublesome. I used a Vista Home Basic OS before I bought my present laptop brand new in December 2013 with Windows 8 installed, which I updated to Windows 8.1. I seldom used SR on the Vista laptop, but this Win 8.1 seems to be a troublesome OS. I sure won't want to re-install the OS, something which I have never done before.
     
  13. 2015/04/17
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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