duplicate messages in OE

Hi All I'm using XP home and my wife keeps getting duplicate messages in her OE. She and I both have Hotmail. I read that there is a file called Hotmail.dbx that you can rename to solve this but the POS search feature on XP can't find the file. It has been searching now for 10 minutes. Any suggestions? I do not have this trouble with my OE.

 

Click.

BTW, in XP these files are hidden, so you'll need to use the advanced search options to find 'em.

HTH.

 

Well XP search could not find it although it looked for about 15 min. I used Agent Ransack and it found it in about 20 sec. Here is the path.

C:\Documents and settings\Wifes name\local settings\application data\identities {70A80E78-1118-4895-A8FE-72ADE29DD3FC}
microsoft\outlook express\hotmail-inbox.dbx.

How is that for a path? As far as I can go is to get to the large number/alpha and there I am stopped.

 

70A80E78-1118-4895-A8FE-72ADE29DD3FC will be the name of the folder inside of which you'll find hotmail-inbox.dbx.

 

That hotmail.dbx file contains all her messages. If you delete it, all will be gone. I'm not sure why renaming it would help. If she is getting duplicate messages downloaded on OE, I would guess the problem might be your ISP server, not OE. Check under tools and accounts to see if she has hotmail set up twice? Maybe OE is querying the server two times?

If you want to "crack" a dbx file, you need some more software. Google dbx and you'll see your options.

Johanna

 

Yup, which is why the MSKB article suggests renaming.

Because that'll result in a fresh (uncorrupted) file being created whilst leaving the messages in the other file intact (and accessible via a utility such as DBXtract).