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Dr Warston Errors After SP2 Upgrade

Discussion in 'Windows XP' started by postmanpatni, 2004/08/28.

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  1. 2004/08/28
    postmanpatni

    postmanpatni Inactive Thread Starter

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    My install of windows XP sp2 went well,however I am getting Dr Watson debugging errors when using the context menu's of Winzip & Winrar that I had to disable Dr Watson for them to work!.To date they have worked perfectly and no errors from anything?.
    Just wondered is anybody else having the same problem and if so how did they fix it?.
    Thanks
    :confused:
     
    postmanpatni,
    #1
  2. 2004/08/28
    Newt

    Newt Inactive

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    Hi postmanpatni and welcome.

    Are the two compression apps the only ones giving you problems?
     
    Newt,
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  4. 2004/08/29
    postmanpatni

    postmanpatni Inactive Thread Starter

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    Hi Newt
    Thanks for your interest: Quickview Plus ver8.0 is causing the same fault via the context menu's .So it would seem compression progams are in the picture !. Even though I disabled Dr Watson's reg key [value 1 to 0 ] it still pops up and makes windows explorer hang forcing me to reboot. :mad:
     
    postmanpatni,
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  5. 2004/08/29
    JoeHobart

    JoeHobart Inactive Alumni

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    Hmm. im a little confused about the approach on this one, similar to saying I have a fever, so i threw out my thermometer. DrWatson is just reporting a program is crashing. Disabling the reporting mechanism doesnt make the crash go away.

    I would recommend either post the dumps for analysis, or use ShellExView to disable the offending components, check for updates from the vendor, etc..
     
    JoeHobart,
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  6. 2004/08/30
    Abraxas

    Abraxas Inactive

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    Actually, disabling the reporting mechanism DOES make the crash go away.

    I've been getting this occasionally with an explorer error soon followed by a Dr. Watson error. The machine appears to be frozen, but Ctrl+Alt+Del still works and terminating Dr. Watson allows explorer to restart. I get neither crash when Dr. Watson is disabled.
     
    Abraxas,
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  7. 2004/08/30
    JoeHobart

    JoeHobart Inactive Alumni

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    abraxas, Can you grab a dump of dr watson and explorer when it get into this state? i'd love to see it. PM if you need details on how to collect.
     
    JoeHobart,
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  8. 2004/09/03
    Abraxas

    Abraxas Inactive

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    I'd love to, except that I don't seem to have the problem any more and I don't know how to re-enable Dr. Watson (I'm pretty sure I used one of my many tweakers that had that option. I know I did no regedit.).
     
    Abraxas,
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  9. 2004/09/03
    Christer

    Christer Geek Member Staff

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    Hi guys!

    I have been puzzled by this thread due to the fact that I didn't know of the existence of Dr. Watson (and neither of Mr. Holmes for that matter ...... :rolleyes: ......).

    Now I have found out that it's a component of XP but I have never seen any Dr. Watson debugging errors whatsoever.

    In System Properties > "Start and Reset ", I have unchecked the box for "Send administrative warning ". Does this prevent Dr. Watson from doing his job?

    (The " " denotes a translation from swedish which probably isn't correct.)

    Christer
     
    Christer,
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  10. 2004/09/03
    JoeHobart

    JoeHobart Inactive Alumni

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    With dr watson, the interface is controled by running DRWTSN32 from start-run. You'd want to make sure visual notification, append to log file and create crash dump are all configured.

    To 'reenable' drwatson, open a cmd prompt and type drwtsn32 -i this will 'reinstall' it as the default exception handler.
     
    JoeHobart,
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  11. 2004/09/03
    Christer

    Christer Geek Member Staff

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    Thanks Joe!

    Did I understand it right that me unchecking "Send administrative warning" has nothing to do with it?

    Christer
     
    Christer,
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  12. 2004/09/03
    postmanpatni

    postmanpatni Inactive Thread Starter

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    I have re-enabled Dr Watson ,but no errors since!. I will post the error dump if it happens again?.
     
    postmanpatni,
    #11
  13. 2004/09/03
    JoeHobart

    JoeHobart Inactive Alumni

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    chrisster- correct, that setting is for blue screens, not program crashes.


    postmanpatni- absolutely. if you can get a dump, it would be great to look at.
     
    JoeHobart,
    #12
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