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Document failed to print

Discussion in 'Windows XP' started by Gemo, 2008/03/27.

  1. 2008/03/27
    Gemo

    Gemo Inactive Thread Starter

    Joined:
    2003/02/11
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    I just upgraded my notebook from a Dell D800 to a D830 with both running WinXP SP2 and both were connected to the same HP Laserjet 1100.

    I extensievely (everyday) used hibernation on the D800 and every time I re-used this PC the HP printer (connected as LPT1) worked perfectly.

    Now with the new D830 when I use hibernation, the PC/applns work fine except for the printer which displays a "Document failed to print" error msg.

    If I reboot the PC the printer will work OK.

    Un-installing and re-installing the printer does nothing to fix this.

    There seems to be some problem with hibernation that is glitching the connection to the printer.

    Anybody have any ideas, suggestions...?
     
    Gemo,
    #1
  2. 2008/03/27
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
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    Might try Device Manager->USB Root Hubs->Disable the power saver feature.
     
    Steve R Jones,
    #2


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