Disk Error and File Name Changes

A month or more ago, I received an error message from the Norton One Button Checker. There is a disk error on drive G. The program runs to a file where photos are stored. When checking this file, I noted that the file names, suffixes, had been changed. Access was only granted through the program for which they are named or used. I could not change the names in Windows Explorer.
It took me a month to figure out the protocol for changing the names to the proper suffixes, *.tif, *.jpg, etc.
The error still shows on a scan. Norton Disk Doctor shows the error, runs a fix, then shows that it is fixed. However, on next scan, the error is still there.
Has a bug invaded this photo file? How can I fix this?
Note: No emailed photos are stored in this location.

 

Can you post back the exact wording of the error message?

 

Yes, sorry, forgot to include:
"GG contains illegal long files names on drive G "
This is from Norton Speed Disk (optimizer). It follows with recommendation to run Norton Disk Doctor, which ID's the problem, creates Undo Directory," then clears. Problem is not solved. On rerun, same sypmtoms exist. Has been going on for a month or so just like this.

 

Just out of curiousity, run Scandisk with the Auto fix option OFF, to see what errors it detects. Also, ensure that logging is set.

If/when it finds one, do not fix any, just ignore them.

If errors are found, open the file C:\Scandisk.log using Notepad, and copy/paste one the error messages back here.

 

Thank you, WhitPhil.
The error message is below. Apparently, from an Adobe download, a set of calendar file names have tripped the file name length fault. There is one of my photos which has done the same.

Scandisk log:
"The G:\ADOBE\PHOTOD~1.1\PDGALLRY\TEMPLATE\TEMPLATE\INVITES\TOP1F2S\SSFTF
folder could not be opened in MS-DOS mode because its complete short name
was longer than 66 characters.
Resolution: Ignore this error and continue
Results: Error was corrected as specified above.

The G:\My Files\Pictures\GG
folder contained incorrect information about Butler Cherry310_1.jpg (MS-DOS name BUTLERCH):
The file or folder's long name was stored incorrectly on your disk.
Resolution: Ignore this error and continue

ScanDisk found errors on this drive but did not fix all of them. "

There were approx fifty Adobe name violations. Though "autofix" was unchecked, the Adobe files were corrected.

 

The long file name errors are essentially warnings, indicating the file name is too long to be opened in DOS. In 99.99999999% of the cases, this is a "who cares ", since you don't plan to anyway.

I have some of these on my PC and also run NDD and Speedisk, but neither have ever complained. I also don't see any option to specifically ignore them (which you can in Scandisk, and may as well)

I would run NDD with automatically fix OFF, which you should be doing all the time anyway. Never allow a piece of software to "fix" something, until you have checked out what the error means, and how it plans on "trying" to fix it.

Then, when it hits one of these files, just select ignore.