Dial up Hijack

Evert tim go to Dial Up My User Name and phone number have changed.
I reset them and next time I go to dial they come back.
The number is 0011 4382082018577.
Thank you for your time

 

Dial up hijack Thankyou

Thank you.
I had all tried spybot and adaware but I downloaded spywareBlaster as you suggested and the problem seems to have gone.
Once again Thank You

 

Ugostar, I don't think your problems are all gone. If you had a dialer, other things were present. The HijackThis log will reveal things left over. The Quicklinks page below has where you can get this.

 

Thank you for your reply here is my hjt log

Logfile of HijackThis v1.98.2
Scan saved at 1:27:01 PM, on 23/09/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\System32\TPSMain.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\TPSBattM.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Justin\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iinet.net.au
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by iiNet
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] c:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe "
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe "
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.iinet.net.au
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F240609B-5E5F-476E-B7BB-DD5EB715A3FF}: NameServer = 203.0.178.191

 

Cleaner by far than I would have thought.

Run a new scan with Hijackthis with all windows closed and check the following for removal - note the items in green are optional since they are not malware but are things the PC does not require to operate.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
(Quick access to the control panel via a System Tray icon for graphics based upon the Intel chipsets)
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
(If you want the Ctrl+Alt+F12 or similar keypresses to access Intel's customised graphics properties, you need it, otherwise not.)
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
(if you don't need windows messenger at startup [or if you don't use it at all] this one is not needed)
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab

Then delete the file c:\explorer.cab

 

Thank You Newt
I have done everything you suggested except I can not find the file://c:\explorer.cab.
I did delete
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\explorer.cab in the HJT Log
so I do not know if this got rid of it.
Thanks Again

 

The file may have already been removed by something you did but unchecking the 016 entry would simply stop it from being active at bootup.

You need to make sure your windows explorer is set to show hidden files since this thing may be there but not showing otherwise.