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dial-up bsod

Discussion in 'Windows XP' started by kbirtch, 2009/07/20.

  1. 2009/07/20
    kbirtch

    kbirtch Inactive Thread Starter

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    ok, doing some work for a client who still uses dial-up

    specs:
    Acer Notebook model Aspire 3620
    Intel celeron 1.6ghz mobile type processor
    enough ram
    windows xp home running sp3

    this model is for price savvy customers, so most components are onboard incl ac97 sound, ethernet, and a mislabeled ac97 modem.

    problem:
    attempting to dial a connection calls BSOD giving error DRIVER_IRQL_NOT_LESS_OR_EQUAL
    no file associated with the error, just that plus the stop code...

    my initial thought was its obv driver conflict associated with the modem, so i uninstalled the driver / reboot / reinstall the modem driver from acer's website. (foxconn, although device manager calls it ac97) upon swapping the driver files to the HDD, it also BSOD the same way.

    no luck finding a fix, all drivers for the modem i've tried cause BSOD.

    NOTE: 1/5 reboots something will magically happen, and the modem will properly dial out for a connection. the other 4/5 times its definate BSOD.

    irq conflicts are the bane of my existance and i'm out of my league. HELP!
     
  2. 2009/07/21
    Admin.

    Admin. Administrator Administrator Staff

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  4. 2009/07/21
    PeteC

    PeteC SuperGeek Staff

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    Regrettably there is a syntax error in the current debugwiz which results in the log file not being saved to C:\ .......

    Check the Advanced box and edit -logo c:debuglog.txt to read -logo c:\debuglog.txt - screenshot.
     

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