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Resolved Device Manager unpopulated

Discussion in 'Windows 7' started by Barneyboy, 2012/12/10.

  1. 2012/12/10
    Barneyboy

    Barneyboy Inactive Thread Starter

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    I cannot get the computer to recognise devices I plug in to USB ports.

    The Device Manager window is completely empty.

    Sometimes a device is recognised by the computer (it beeps at me) and it appears in Start>Computer, but not always.

    It is probably something to do with the Plug and Play module which says it is "started" but the buttons to stop it etc. are greyed out.
     
  2. 2012/12/10
    PeteC

    PeteC SuperGeek Staff

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    There's a long and involved thread Device Manager Blank at Seven Forums which is worth a read - the final solution may not be to your liking, but a few things to try along the way.
     

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  4. 2012/12/10
    fdamp

    fdamp Well-Known Member

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    I encountered this problem a while ago and discovered an article posted at a website called "helpdeskgeek.com ". It's listed under "/windows-xp-tips/" . I downloaded it in October 2010. If you can't find it, send me a PM and I'll scan it and send it to you.
     
  5. 2012/12/10
    Arie

    Arie Administrator Administrator Staff

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    According to a Microsoft support engineer (Divya R):

    See: Device Manager is Blank
     
    Arie,
    #4
  6. 2012/12/10
    Barneyboy

    Barneyboy Inactive Thread Starter

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    Many thanks. Success after downloading a software fix from Microsoft.
     
  7. 2012/12/10
    PeteC

    PeteC SuperGeek Staff

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    Good news :)

    Please mark your thread as 'Resolved'.

     

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