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Resolved Dell WLAN cannot connect with static IP

Discussion in 'Networking (Hardware & Software)' started by cspgsl, 2012/04/08.

  1. 2012/04/08
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    I have a local car dealer that purchased 5 Dell Latitude D630 Core 2 RAM 2 GB - 802.11g - Win 7 Pro 32-bit OS.


    Two laptops have the "Intel(r) Pro /Wireless 3945abg network card and 3 have the Dell Wireless 1390 WLAN Mini-Card



    He has 2 networks in the dealership

    • One for customers to use which is secure - it is set to DHCP - WPA2-Personal
    • One for the dealership - it is set to Hidden and uses Static IP addresses - WPA2 Personal
    All 5 machines can connect to the customers network using the network key. I also had them in my office and they all connected to my network which is WPA2 as well



    The 2 with the Intel cards can connect to his dealership network employing the static IP without problem.


    The 3 machines with the Dell Mini-Card cannot connect to the dealer network using the static IP.


    All machines are set as follows

    • Connect automatically when this network is in range
    • Connect to a more preferred network if available
    • Connect even if the network is not broadcasting its name (SSID)
    Are there any network gurus out there that can give me an idea on what to pursue next here?


    Thanks




     
  2. 2012/04/08
    ephemarial

    ephemarial Well-Known Member

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    Try n set the dealership network from hidden to broadcast - If they then connect,
    guess you found a difference in cards n drivers.
     

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  4. 2012/04/08
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    thanks, never thought of such a simple idea
    will give it a try when they reopen
     
  5. 2012/04/09
    TonyT

    TonyT SuperGeek Staff

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    What software is being used to manage the wifi?
    I always ditch the Intel or Dell software and just use the Windows Wireless software to manage wifi.

    BTW, those are 5-6 year old laptops, probably reconditioned ones.
     
  6. 2012/04/09
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    They were former XP factory refurb machines with a with a Win7 upgrade. They are using the Windows wireless utility
     
  7. 2012/05/07
    cspgsl Lifetime Subscription

    cspgsl Geek Member Thread Starter

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    After several weeks of them trying I was about to suggest I replace the Dell cards with Intel cards when I received this message from the dealership's manager on Friday morning:

    Thanks for everyone's input
     

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