Damaged store file?

MS Outlook

I am getting the error message below on my MS Outlook Express:

An Outlook Express store file may be damaged. Please use a utility such as ScanDisk to verify and repair any damaged files. Account: 'CAMILLED@prodigy.net', Server: 'pop.prodigy.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0155

It has been occuring for weeks and I am unable to download my email, I can only send email. I need help in fixing this problem please. Can anyone help ????

 

Hi Ebony
Welcome to the boards.
Two things? Did you do as suggested and run scandisk? Secondly, have you called your isp and told them you're unable to recieve your mail?

Daizy

 

Hello Daisy,

Thnx for replying .. I have had my computer for over 7 years and have misplaced the disk. Also I was hoping that Tech Support could send me some type of attachment that would allow me to run and fix the problem !! I am able to receive email thru' Explorer but not thru' MOE where I have my address book and old emails, etc.

Thnx

 

Hi again Ebony
You don't need the disk to run scandisk?
Go to start....programs......accessories...system tools....scandisk)
You might want to try going to Windows Updates and update your Outlook Express to the newest version and see if that helps?
Do you know what version you are (not) running right now?

Daizy

 

At last

Daizy,

I did what you told me and I am downloading 90 emails as we speak on MOE
I can't thank you enough .. I still have to get the latest download
of MOE. You are the best !!

Sincerely,
Camille

 

OUCH! 90 emails?
So glad you got it all worked out Camille. Thanks so much for taking the time to post back and let us know!

Daizy