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Computer Very Slow and Hanging Up

Discussion in 'Windows Vista' started by larsonjean, 2016/04/01.

  1. 2016/04/01
    larsonjean

    larsonjean Well-Known Member Thread Starter

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    Hi,
    I brought home my friend's Vista Computer to try to get it running better as she can not afford to buy a new one right now.
    She has told me that it takes at least 10 times for her to get the computer to start up, also it hangs up on various programs and it is very very slow.
    I brought it home last night and have been trying to do a little cleaning with Windows security Essentials and Malware Bytes (no problems). When I ran Malware Bytes the first time it said I deleted 14 of 16 potential problems. I then ran it in Safe Mode and it only found one so now I am running it again.

    I did take pictures of the Threats, such as:
    PUP.Optional.Updater c:\users\Patricia\AppData\Roaming\UpdaterEX\Update Proc

    I did supposedly delete this problem.

    Then I looked at threads that were quarteened and deleted the following:
    PUP.Optional.Amonetize-Registry Key
    PUP.Optional.Amonetize-Registry Key
    PUP.Optional.Amonetize-Registry Key
    PUP.Optional.Updater-Folder
    PUP.Optional DealPly-File

    I just finished running the Malware-Bytes again in Safe Mode and it said no threats were detected but I am sure something is hiding in the background.

    Please advise me what I should do to help my friend.

    Thanks, Jean
     
  2. 2016/04/01
    PeteC

    PeteC SuperGeek Staff

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  4. 2016/04/02
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Heed PeteC's advice. If it's in the registry you can be sure there may be are a lot more infected hidden registry keys lurking in there than what was found by your search.
     
    Last edited: 2016/04/02
    lj50,
    #3
    ianamal likes this.

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