Computer Locks Up and Error Messages

Hi,
I have an old Windows 98 desktop that I still use now and then for my backup computer and I would like to figure out why it is locking up after doing numerous things with different programs.

I am running Windows 98 on a Gateway computer and I have tried to delete programs but nothing helps. I have run Super AntiSpyware and they said they found no malacious programs.

After cleaning up several programs, I get these two error messages when I need to reboot my computer now.

1st Error Message - speedy.bat - Cannot find this file 'speedy.bat' (or one of its components). Make sure the path and filename are correct and that all required libraries are available.

2nd Error Message - esktop - Could not load or run 'speedy.bat' specified in the WIN.INI file. Make sure the file exists on your computer or remove the reference to it in the WIN.INI file.

I don't know what this speedy.bat does and also I don't know how to remove it from the WIN.INI file and if I really should.

It seems as though this computer has more than one problem so I would appreciate any help that would start me off on my troubleshooting.

Jean

Thank you.

 

Hi Jean,
Most information I see points to a worm W32.Opaserv:
http://www.techspot.com/startup/7887/
http://www.pcreview.co.uk/startup/Speedy.bat.php

The worm may have been removed, but Windows is still trying to load speedy.bat even though it has been removed.

If you go to Start -> Run and enter msconfig, you should be able to uncheck items under the Startup and Win.ini tabs, otherwise follow the procedures here:
http://www.sophos.com/security/analyses/w32opaservp.html (Recovery tab)
http://www.symantec.com/security_response/writeup.jsp?docid=2003-100318-3337-99&tabid=3

If you would like, ask for this thread to be transferred to the security forum.

Matt

 

Hi,
Thanks for your help. I'll try to follow some of the links and see if I can figure out what to do.

How do I get this moved to the security section as you suggested?

Thanks again for your help. I'll keep you posted.

Jean

 

Hi Jean
If you are still having problems, Then please do the following.

Download a copy of HijackThis installer from here and save it to your Desktop.

1. Save HJTInstall.exe to your desktop.
2. Double-click on the HJTintall.exe icon on your desktop.
   (Let it install to the default location C:\Program Files\Hijackthis)
3. Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
4. Put a check by Create a desktop icon and then click Next again.
5. Continue to follow the rest of the prompts from there.
6. At the final dialogue box click Finish and it will launch HijackThis.
7. Click on the Do a system scan and save a log file button.
   (It will scan and the log should open in Notepad.)
8. Click on "Edit" > "Select All" to higlight the entire Notepad contents.
9. Then click on "Edit" > "Copy ".
10. Come back here to this thread and Paste the log in your next reply.
    (Right-click in the message body field and select "Paste ".)

CAUTION: DO NOT have HijackThis "fix" anything without carefully following expert guidance. Otherwise, you might render your computer unstable or even unbootable. Most of what HijackThis finds will be harmless or even required.

Thanks
Geri

 

Hi,
Thank you for sending the suggestions to help me fix my friend's computer. I will have to wait until I can get over to her house to try the fixes. I'll get back to you when I do and let you know how I make out.

Have a Happy Thanksgiving and I'll be in touch.

Jeanne

 

I am using my old Windows 98 computer right now and I'm sure I am still having a problem with it. I have tried to follow some of the instructions that Mattman provided but they are complicated and I'm not that computer savy. I also tried to run the program suggested, Registry Booster, but it wouldn't work because I am on a Network.

(Sorry about my previous posting when I said [Thank you for sending the suggestions to help me fix my friend's computer. I will have to wait until I can get over to her house to try the fixes. I'll get back to you when I do and let you know how I make out.] I have another posting on the XP Help Line and I got the two questions mixed up.)

I did take Geri's suggestion and went to HiJack This and the following is what the log said:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:04 PM, on 11/19/07
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\TELEPATH.101\tpexe.exe
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\WINDOWS\SYSTEM\M1RMMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGAMSVR.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\TREND MICRO\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_14\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [rmmon] C:\WINDOWS\SYSTEM\m1rmmon.exe
O4 - HKLM\..\Run: [ICSDCLT] C:\WINDOWS\rundll32.exe C:\WINDOWS\SYSTEM\icsdclt.dll,ICSClient
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [MMHID] rundll32 mmhid.dll,StartMmHid
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVG7\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVG7\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVG7\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [KB918547] C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [telepath] TELEPATH.101\tpexe.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_14\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_14\BIN\SSV.DLL
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: Win32 Classes - file://C:\WINDOWS\Java\classes\win32ie4.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - https://support.gateway.com/support/profiler//PCPitStop.CAB

--
End of file - 3385 bytes


By the way I do want you to know that I went into msconfig and noticed that I have a: run= c:windows speedy.bat
but there is not a checkmark in front of it.

Any additional help will be appreciated.

Thank you. Jean

 

Hi Jean
Please do this.

Enable the 'Show Hidden Folders' option, like this:
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.


Now Navigate to C:\Windows\system

Find the win.ini file, Right click it and choose Open with, select NotePad.

Copy and paste the contents of that file here.

Thanks
Geri

 

Hi Geri,
I navigated and found the win.ini file in the C:Windows folder. I hope the following is what you wanted. Please let me know. Thank you.

Jean

[windows]
NullPort=None
UninstallPath=C:\
Programs=EXE COM BAT PIF SCR
;Rem TShoot: norun=hpfsched
norun=hpfsched c:\windows\speedy.bat
load=

[Desktop]
Wallpaper=(None)
TileWallpaper=0
WallpaperStyle=2

[intl]
iCountry=1
ICurrDigits=2
iCurrency=0
iDate=0
iDigits=2
iLZero=1
iMeasure=1
iNegCurr=0
iTime=0
iTLZero=0
s1159=AM
s2359=PM
sCountry=United States
sCurrency=$
sDate=/
sDecimal=.
sLanguage=enu
sList=,
sLongDate=dddd, MMMM dd, yyyy
sShortDate=M/d/yy
sThousand=,
sTime=:

[Fonts]

[Compatibility]
_3DPC=0x00400000
_BNOTES=0x224000
_LNOTES=0x00100000
ACAD=0x8000
ACT!=0x400004
ACROBAT=0x04000000
AD=0x10000000
ADW30=0x10000000
ALARMMGR=0x0040000
ALDSETUP=0x00400000
AMIPRINT=0x04000000
AMIPRO=0x04000010
APORIA=0x0100
APPROACH=0x0004
BALER=0x08000000
BMAPP=0x0004
CASMONEY=0x00200000
CAVOIDE=0x00200000
CCMAIL=0x00200000
CCMCWFY=0x80
CHARISMA=0x2000
CONFIG=0x00400000
CORELDRW=0x48000
CORELPNT=0x08000000
COSTAR=0x0004
CP=0x0040
CROSSTIE=0x00000400
DARCH=0x80
DESIGNER=0x00002000
DIRECTOR=0x00800000
DPLANNER=0x00200000
DRAW=0x2000
DS40=0x8000
DTWIN20=0x00000400
EAP=0x0004
ED=0x00010000
EXCEL=0x1000
EXPASTRO=0x04000000
EXTYPWND=0x00200000
FAXVIEW=0x04000000
FAXWORKS=0x00000400
FH4=0x00E08000
FLW2=0x8000
FMPRO=0x00200000
FREEHAND=0x8000
FULLTEXT=0x20000000
GIFTMAKE=0x20000000
GUIDE=0x1000
HDW=0x04800000
HGW=0x8000
HGW2EXE=0x8000
HGW3EXE=0x8000
HJDRAW=0x00400000
IDAPICFG=0x00400000
IDRAW=0x04008000
ILLUSTRATOR=0x8000
IMPROV2=0x00000000
INFOCENT=0x04000000
INSIGHT=0x00000400
INSTAL1=0x00400000
INSTALL=0x00400000
INTERMIS=0x10000000
IS20INST=0x00000000
IVIHEALT=0x00400000
JEOPARDY=0x00200000
JW=0x00000000
KALOAD2=0x00400000
KEYCAD=0x8000
LE_ADMIN=0x00400000
LUI=0x20000000
MAILSPL=0x10000000
MAKER=0x00200000
MAPS1=0x04008022
MATH=0x00000001
MAVIS=0x00200000
MCOURIER=0x0800
MFWIN20=0x02000000
MILESV3=0x1000
MILESV40=0x4
MOZART=0x40000000
MSARTIST=0x00100000
MSBHUMAN=0x4
MSREMIND=0x10000000
MVIEWER2=0x40200000
MYINV=0x00200000
MYST=0x08000000
NAFTA1=0x4008022
NBAMW4V4=0x04000000
NETSET2=0x0100
NOTES=0x200000
NOTSHELL=0x0001
OPERATOR=0x02000000
OUTPOST=0x00000000
OWLAPP=0x00400000
PACKRAT=0x0800
PAINTER=0x00000000
PAWC8DC3=0x00400000
PAWIN=0x4
PEACHW=0x04800004
PIXIE=0x0040
PLANIT=0x0004
PLANNER=0x2000
PLUS=0x1000
PM4=0xA000
PM5APP=0x8000
PP4=0x00000000
PR2=0x2000
PRINTHLP=0x0004
QAPLUSW=0x0004
QLIIFAX=0x00400000
QUAKE=0x80
QW=0x08000000
RELAY=0x20000000
REM=0x8022
RR2CD=0x00200000
RX=0x00000400
RXL=0x00000400
SETUP=0x00000000
SIDEKICK=0x0004
SLEEPER=0x10000000
SPCB=0x04008000
SPORTJEP=0x00200000
SPWIN20=0x00400000
ST2=0x4008022
STRAUSS=0x40000000
STRAV=0x40000000
SCHUBERT=0x40000000
SSBWIN=0x00200000
SWCWIN=0x00800004
TCVWIN=0x00200000
TCW=0x00400000
TCWIN=0x0004
TERRAIN=0x00400000
TISETUP=0x00200000
TL6=0x08000000
TME=0x0100
TMSWIN=0x20000000
TMTWIN=0x00200000
TMTWINCD=0x00200000
TOUCHUP=0x00400000
TURBOTAX=0x00080000
VB=0x0200
VEWINFIL=0x00400000
VISIO=0x00000004
VISIOHM=0x00000004
VISION=0x0040
W4GL=0x4000
W4GLR=0x4000
WGW=0x00440000
WIN2WRS=0x1210
WINCIM=0x4
WINLINK=0x20000000
WINPHONE=0x0004
WINSIM=0x2000
WINTACH=0x00200000
WORDSCAN=0x02200000
WPWINFIL=0x00000006
WPWIN60=0x00000400
WPWIN61=0x02000400
WSETUP=0x00200000
XPRESS=0x00000008
ZETA01=0x00400000
ZIFFBOOK=0x00200000
NOTIFIER=0x400000

[Compatibility32]
CLWORKS=0x00A00000
MCAD=0x00600000
PHOTOSHP=0x00208000
PODW=0x00200000
SPSSWIN=0x00200000
TYPSTRY2=0x00200000
V32VM20=0x02000000
VISIO=0x00000000
VISIOHM=0x00000000
WINPHONE=0x00000004
WRDART32=0x00400000
SHELL=0x80000000
USTATION=0x80000000

[Compatibility95]
CHAOS OV=0x80000000
CONF=0x00000002
MSDEV=0x00000002
IMAGE32=0x80000000
INST32=0x80000000

[ModuleCompatibility]
ACEROOBE=0x0004
AIRNFM=0x0002
ALDNCD=0x0002
AMRES=0x0002
ATM=0x0002
ARCHANGEL=0x0002
CSNOV=0x0002
DEFDEMO=0x0002
DIBWND=0x0002
DIB=0x0002
DS=0x0001
EMLIB=0x0002
EMSAVE=0x0002
FH4=0x0002
GEDIT=0x0002
GEORGE=0x0002
GVBSETUP=0x0002
HRWCD=0x0002
ISLFAXPR=0x0002
KIDDESK=0x0002
KIDSTYPE=0x0000
KNPS=0x0002
LIONKING=0x0002
MAUI_DRV=0x0002
MGXWMF=0x0002
MEMMAP=0x0002
MSARTIST=0x0002
MSCRWRTR=0x0002
MSCUISTF=0x0001
MVIEWER2=0x0002
MWAVSCAN=0x0002
MYINV=0x0002
OLESVR=0x0002
PDOXWIN=0x0002
PLANIT=0x0002
PP3=0x0002
PP4=0x0002
PPPP=0x0002
PXDSRV2=0x0002
REVIEWRT=0x0002
ROULETTE=0x0002
RRIRJ=0x0002
RR1=0x0002
RR2CD=0x0002
STL_DLG=0x0002
TECO=0x0001
TER=0x0002
TLW0LOC=0x0002
TMSWIN=0x0002
USA=0x0002
VOICE=0x0002
WFXVIEW=0x0004
WINFORM=0x0002
WPWIN61=0x0002

[TrueType]
FontSmoothing=0

[mci extensions]
mid=Sequencer
rmi=Sequencer
wav=waveaudio
avi=AVIVideo
cda=CDAudio
aif=MPEGVideo
aiff=MPEGVideo
aifc=MPEGVideo
au=MPEGVideo
m1v=MpegVideo
mov=MPEGVideo
mp2=MpegVideo
mpa=MPEGVideo
mpe=MpegVideo
mpeg=MpegVideo
mpg=MpegVideo
qt=MPEGVideo
snd=MPEGVideo
dat=MpegVideo
vbs=MpegVideo
ac3=MpegVideo
vob=MpegVideo
sd8=MpegVideo
midi=Sequencer
asf=MPEGVideo2
asx=MPEGVideo2
ivf=MPEGVideo2
wax=MPEGVideo2
wvx=MPEGVideo2
wm=MPEGVideo2
wma=MPEGVideo2
wmv=MPEGVideo2
wmx=MPEGVideo2
wmp=MPEGVideo2

[MCICompatibility]
QTWVideo=0x0001
MCIXSND=0x0001
GDAnim=0x0001

[mciavi]

[Desktop_Shell]
Current=Win

[Pscript.Drv]
ATMWorkaround=1

[Ports]
LPT1:=
LPT2:=
LPT3:=
COM1:=9600,n,8,1,x
COM2:=9600,n,8,1,x
COM3:=9600,n,8,1,x
COM4:=9600,n,8,1,x
FILE:=

[embedding]
Package=Package,Package,packager.exe,picture
midfile=MIDI Sequence,MIDI Sequence,C:\WINDOWS\mplayer.exe /mid,picture
SoundRec=Wave Sound,Wave Sound,C:\WINDOWS\sndrec32.exe,picture
PBrush=Paintbrush Picture,Paintbrush Picture,C:\Progra~1\Access~1\MSPAINT.EXE,picture
Paint.Picture=Bitmap Image,Bitmap Image,C:\Progra~1\Access~1\MSPAINT.EXE,picture
mplayer=Media Clip,Media Clip,C:\WINDOWS\mplayer.exe,picture
Wordpad.Document.1=WordPad Document,WordPad Document,C:\Progra~1\Access~1\WORDPAD.EXE,picture
Imaging.Document=Image Document,Image Document,C:\WINDOWS\KodakImg.Exe,picture
WangImage.Document=Image Document,Image Document,C:\WINDOWS\KodakImg.Exe,picture
avifile=Video Clip,Video Clip,C:\WINDOWS\mplayer.exe /avi,picture
AudioView=Sound(VOY),Sound(VOY),C:\PROGRA~1\VOYETRA\AUDIOS~1\AUDIOVIW.EXE,picture

[Extensions]

[Devices]

[PrinterPorts]

[FontSubstitutes]
Helv=MS Sans Serif
Tms Rmn=MS Serif
Times=Times New Roman
MS Shell Dlg 2=MS Sans Serif
Monotype.com=Andale Mono
Helvetica=Arial
MS Shell Dlg=MS Sans Serif

[colors]
Scrollbar=192 192 192
Background=109 167 231
ActiveTitle=0 0 128
InactiveTitle=128 128 128
Menu=192 192 192
Window=255 255 255
WindowFrame=0 0 0
MenuText=0 0 0
WindowText=0 0 0
TitleText=255 255 255
ActiveBorder=192 192 192
InactiveBorder=192 192 192
AppWorkspace=128 128 128
Hilight=0 0 128
HilightText=255 255 255
ButtonFace=192 192 192
ButtonShadow=128 128 128
GrayText=128 128 128
ButtonText=0 0 0
InactiveTitleText=192 192 192
ButtonHilight=255 255 255
ButtonDkShadow=0 0 0
ButtonLight=224 224 224
InfoText=0 0 0
InfoWindow=255 255 225
ButtonAlternateFace=184 184 184
HotTrackingColor=0 0 255
GradientActiveTitle=0 0 128
GradientInactiveTitle=128 128 128


[Mail]
MAPI=1
CMC=1
CMCDLLNAME32=mapi32.dll
CMCDLLNAME=mapi.dll
MAPIX=1
MAPIXVER=1.0.0.1
OLEMessaging=1

[MCI Extensions.BAK]
asf=MPEGVideo2
asx=MPEGVideo2
ivf=MPEGVideo2
wax=MPEGVideo2
wvx=MPEGVideo2
wm=MPEGVideo2
wma=MPEGVideo2
wmv=MPEGVideo2
wmx=MPEGVideo2
wmp=MPEGVideo2

[spooler]
QP.LPT1=WPSSSQP.DLL

[Twain]
Default Source=C:\WINDOWS\Twain_32\EPFB5\ESTW5.ds

[Sounds]
SystemDefault=,

[Software by Design]
Disk CleanUp for Windows 95/NT=v4.6

[HPFECP08,LPT1]
DefaultInputMode=4
DefaultOutputMode=8
RelaxState32Timeout=1

[HPFECP11,LPT1]
DefaultInputMode=4
DefaultOutputMode=6
RelaxState32Timeout=1
DigitalFilterEnable=0

[HPFECP11,HP DeskJet 810C Series Printer,LPT1]
DefaultInputMode=4
DefaultOutputMode=6
RelaxState32Timeout=1
DigitalFilterEnable=0

[DrawDib]
pnpdrvr.drv 800x600x16(555 0)=37,5,5,5
pnpdrvr.drv 800x600x16(0)=37,5,5,5

[HPO1284,LPT1]
DefaultInputMode=0
DefaultOutputMode=0
RelaxState32Timeout=1



[ActiveScan]
ID={3C838E61-9463-11DC-93FA-00104BD15EE9}

 

Hi Jean
Do the following,

Click Start > Run and type Sysedit. Bring C:\Windows\Win.ini to the front by clicking on it. Search for This line,

norun=hpfsched c:\windows\speedy.bat

and delete This, c:\windows\speedy.bat. By highlighting it, right click and choose delete. Delete only that reference, not any of the other text.

OK change if asked and close the System Configuration Editor

Now reboot.

Let me know if you are still having the problem.

Thanks
Geri

 

Geri,
I followed your instructions and deleted, c:\windows\speedy.bat from the win.ini file.

After I rebooted the machine, it hung up and I tried again. It did start up but then hung up several more times.

I'm sorry to say it didn't help at all, in fact, I think the machine is hanging up worse than before.

Do you think I should try to just reformat the disk and load the original software. Of course, I didn't want to do this as I won't be able to get all the Windows 98 updates from Microsoft.

What do you think. Thank you for trying to help me.

Right now the computer is up and running but I'm afraid that after it is on for a length of time it will hang up again. Then I will have to power it down and restart it and let it go through the windows scan.

Jean

Happy Turkey Day!

 

Hi Jean

Let hold off on that for now.

How long has it been sense you did a scandisk and defrag?

Lets do this, It may take a while, and I'll ask noadhfear to check this and see what he thinks.
Do these in the order given.

Disk Cleanup
Double-click My Computer, right-click the hard disk on which you want to free space, click Properties, and then click Disk Cleanup on the General tab.
On the Disk Cleanup tab, click to select the check boxes below.
• Deleting temporary Internet files.
• Deleting downloaded program files.
• Emptying the Recycle Bin.
• Deleting files from your temporary folder.

ScanDisk
Click Start, point to Programs, point to Accessories, point to System Tools, and then click ScanDisk. Check Thorough. and be sure "Automatically Fix Errors" is checked. and then click Start.

Defrag.
Reboot into safe mode.
Then Click Start, point to Programs, point to Accessories, point to System Tools, and then click Disk Defragmenter.
Click the drive you want to defragment ( C ), click OK, and then click Yes.

Geri

 

Hi Geri,

I did try last week to scandisk and defrag but I don't remember if I was successful so I did everything again you told me to do.
I did do a Disk Cleanup.
I did do a ScanDisk, Thorough.
I had trouble with Defrag but kept trying until I got it done.
Here are some of the problems.
I got into Safe Mode to defrag. Explorer performed an illegal operation and I had to power down. I then tried to defrag in Windows Mode (after shutting programs down). It ran to 88% and computer hung up.
Powered down and restarted again in safe mode. It finally finished but I received an error message after closing defrag window saying: Defrag performed an illegal operation. I say OK and also another windows said, "Exporer" performed an illegal operation.

I then powered down. Windows came up but I couldn't do anything. It was hung up so I powered down again and now Windows is up and running but I don't know how long this will last until it hangs up again.

What do you think?

Thank you for your time and patience.

Jean

 

I just went to check the computer again. I opened Internet Computer and when I tried to call up one of my favorites, nothing happened. I can't click on anything. It is hung up again. I'll power it down for tonight and wait for your reply.

Jean

 

Hi Jean
Here is one reply I received,

"Needs to open that PC up and blow it out. May be a case of cpu overheating. Make sure all power is off to the tower. Use a can of compressed air to blow it out. Don't blow on the fans so they spin.
Reseat RAM at that time.
Remove the stick(s) of RAM and reinsurt them.

Check device manager for errors ......... update drivers. "

I have also PM'ed a Team Member that deals with 98 machines and asked him to take a look, I'm sure he'll pipe in as soon as he gets the message.

You might post the problem in the Windows 95/98/ME section with a link back here, Someone there may have a better idea.

Geri

 

Geri, Jean:

I'm guessing thats markp62 and would certainly follow his advice. There is also an old but very good procedure posted quite some time ago by Mike Flynn. I would certainly recommend the following:

These are for 95 98 only!

Boot to DOS (not shutdown to DOS). While booting hit F8 to startup menu. Chose "command prompt only ".

Type these commands exactly hit enter at the end (do not type the notes that are in parenthesis like this).

del c:\*.swp (may get file not found, is ok)

del c:\windows\*.swp

deltree /y c:\windows\shelli*.*

deltree /y c:\windows\temp\*.*

deltree /y c:\windows\tempor~1\*.*

deltree /y c:\windows\history\*.*

deltree /y c:\windows\spool\printers\*.*

deltree /y c:\windows\taskmon.exe

deltree /y c:\windows\applog

NOTE: deleting of taskmon and applog above are optional and may be skipped but they are well known to be useless and actually slow a defrag and waste disk space and also rob CPU resources since it runs in memory all the time. I would clear them!
____________________________________________
Then boot to safe mode and do the following

Configure CleanMgr to max settings
Go to Start-Run and type

cleanmgr /sageset:1
the above need only be ran once (these settings will be remembered as the default until another sageset is ran).

It will present a menu select all, then

Go to Start-Run and type

cleanmgr /sagerun:1
As long as /sageset above has been ran on this computer from now on the /sagerun:1 is the only thing that needs to run.

NOW do the scan and defrag WHILE IN SAFE MODE!

These cleanups will not only possibly fix the problem but should help overall performance and stability.

 

Thanks Rockster2U

Actually that was from Dave, I was waiting for Markp62 to show up.

Jean
I would follow Rockster2U's instructions.

Geri

 

This computer apparently is still infected with Home Search Assistant?

4 - HKLM\..\Run: [rmmon] C:\WINDOWS\SYSTEM\m1rmmon.exe

Maybe a scan with Spybot Search & Destroy?

The above cleanup as posted by Rockster2U will definitely help.

I do also recommend disabling these two items with Msconfig.
Taskmon
SSDPSRV (This is Universal PlugnPlay for 98)

 

Hi Markp62
Thanks for stopping in.

rmmon, comes back as this.
Resource Monitor for the now defunct Chromatic Research MPact2 3DVD graphics card.

Geri

 

Hi everyone,

I'm trying most of the things that were suggested and I'm not sure how the computer is running right now.

I'm a little confused due to the fact that I have this posting here and in the Windows 98 Group. I'll try to relate what I have done so far.

I did follow Rockster's instructions. I did follow the procedure he sent (booting into Command Prompt - and deleting files he said). Also configured CleanMgr as he suggested. I also did the scan disk and defrag while in safe mode.

Geri - We did open the PC and blew it out with compressed air. We checked the RAM and that seems to be very tight.

The device manager shows no errors. I just went to the Gateway site and checked with them for updated drivers. They found a few and I updated them.

I did post the problem in the Windows 98 section with a link back here.

I honestly don't understand what they are trying to tell me or what I am supposed to do. They said:

This computer apparently is still infected with Home Search Assistant?

4 - HKLM\..\Run: [rmmon] C:\WINDOWS\SYSTEM\m1rmmon.exe

Maybe a scan with Spybot Search & Destroy?
The above cleanup as posted by Rockster2U will definitely help.

I do also recommend disabling these two items with Msconfig.
Taskmon
SSDPSRV (This is Universal PlugnPlay for 98) "

I have scanned with Super AntiSpy Ware but will try Spybot Search and Destroy.

I'll write to them in the other section and see what I get there.

I will let you know if the computer still hangs up after it being on for a certain time.

Thanks for your help.

Jean

 

Hi Jean
Ok, To put everyones mind at ease and to be sure lets find out.
Searching for it brings up two possibilities

First do this.

Jotti File Submission:

• Please go to Jotti's malware scan
  
• Copy and paste the following file path into the "File to upload & scan "box on the top of the page:
  
  • C:\WINDOWS\SYSTEM\m1rmmon.exe
• Click on the submit button

If any of the venders show the file is infected, then do this.


Re-open HiJackThis and scan only. Check the boxes next to all the entries listed below.

4 - HKLM\..\Run: [rmmon] C:\WINDOWS\SYSTEM\m1rmmon.exe

Now close all windows other than HiJackThis, then click Fix Checked.

Close HJT.

Using Windows Explorer (to get there right-click your Start button and go to "Explore "), please delete these files (if present):

C:\WINDOWS\SYSTEM\m1rmmon.exe

After that, Reboot.

Geri