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Resolved Computer keep rebooting

Discussion in 'Windows XP' started by pinky42, 2009/11/10.

  1. 2009/11/10
    pinky42

    pinky42 Inactive Thread Starter

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    I'm running Windows XP with Intel P4 HT with 512 Ram and my computer would occasionally reboot and then it became more frequently.
    Here the trouble shooting steps I already tried. Under start & recovery I removed the check to restart automatically then check the log the next rime it rebooted but it was blank. I replace CPU fan and memory still rebooting. I changed msconfig not to start any services and computer did not reboot. So I decide it was a software problem and formatted the hard drive and reinstall Windows XP kept reboot booting during the install and now reboot more often then before. Tried different keyboard and mouse still no luck.
     
    pinky42,
    #1
  2. 2009/11/10
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)

    Two areas you should look at ....

    Your PSU may be failing

    Your hard drive may have problems - check that out using the manufacturer's disk diagnostic software - preferably the DOS version (boot from CD) .....

    Disk Diagnostic Software ....

    ExcelStore

    Hitachi/IBM

    Samsung

    Seagate, Maxtor, Quantum

    Western Digital

    Are you sure that the memory you installed is compatible with your system and that it is seated correctly? Check out which memory is compatible by running through the memory selector at Crucial.com.

    Other hardware problems are possible such as a failing motherboard.
     
    PeteC,
    #2


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  4. 2009/11/10
    pinky42

    pinky42 Inactive Thread Starter

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    I did check and the memory is compatible. The hard drive is Seagate Barracuda 7200.7 Sata drive and I look on the Seagate web page did not see the dignostic software will look again. I don't have a spare power supply at the moment but will try that.
     
    pinky42,
    #3
  5. 2009/11/10
    Bmoore1129

    Bmoore1129 Geek Member

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    This happened to me before. I fixed it by changing my HDD power plugin to a new one. Usually your power supply will have a few extra plugs tied up out of the way. I never had another blue screen after that.

    Something to try maybe?
     
    Bmoore1129,
    #4
  6. 2009/11/10
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  7. 2009/11/10
    pinky42

    pinky42 Inactive Thread Starter

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    Checking the hard drive now. Thanks for the link
     
    pinky42,
    #6
  8. 2009/11/16
    pinky42

    pinky42 Inactive Thread Starter

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    I checked the hard drive with Seatools it okay replaced the power supply and still rebooting I guess it is the motherboard.
     
    pinky42,
    #7
  9. 2009/11/16
    PeteC

    PeteC SuperGeek Staff

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    Try moving the memory modules around - guessing you may only have a single module so try it in another slot.
     
    PeteC,
    #8
  10. 2009/12/01
    pinky42

    pinky42 Inactive Thread Starter

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    I moved the memory module and got an error. I replace the case fan with a brand new fan then formatted the hard drive and reinstalled Windows XP now when it boots the Windows XP screen displays then the screen goes blank but the computer keeps running
     
    pinky42,
    #9
  11. 2009/12/01
    Arie

    Arie Administrator Administrator Staff

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    Follow these instructions to post a Dump Data Log.

    If you do not have a dump, ensure that your machine is configured to write out a dump by following the directions from microsoft

    Please note:
     
    Arie,
    #10
  12. 2009/12/01
    PeteC

    PeteC SuperGeek Staff

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    Have you loaded the chipset drivers?
     
    PeteC,
    #11
  13. 2009/12/01
    pinky42

    pinky42 Inactive Thread Starter

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    No It is Intel Desktop motherboard D101GGC REV 1.02 going to Intel website now
     
    pinky42,
    #12
  14. 2009/12/02
    mattman

    mattman Inactive Alumni

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    In case you can't get the drivers installed, at startup go the Startup Options (F8) where you can select Safe Mode, but try selecting Enable VGA Mode.
     
    mattman,
    #13
  15. 2009/12/02
    pinky42

    pinky42 Inactive Thread Starter

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    I can't get to safe mode it displays Windows XP logon then it says restarting install then my screen goes blank and computer is still running
     
    pinky42,
    #14
  16. 2009/12/02
    PeteC

    PeteC SuperGeek Staff

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    Are you using the onboard graphics or a PCIe graphics card?

    Intel® Desktop Board D101GGC
     
    PeteC,
    #15
  17. 2009/12/02
    pinky42

    pinky42 Inactive Thread Starter

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    On Board graphics
     
    pinky42,
    #16
  18. 2009/12/02
    PeteC

    PeteC SuperGeek Staff

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    To summarise ...

    Replaced CPU fan & memory - no change

    Formatted and reinstall XP - no change

    Check hard drive - passed OK

    Rplaced PSU - no change

    Moving memory module from one slot to another gave an error

    Your suggestion that the motherboard is a fault may well be correct, especially in the light of the bolded entry above.

    You've checked or replaced just about everything except the motherboard and CPU which leaves nothing else. As the graphics are integrated into the motherboard this tends to strengthen the argument.

    May be someone else will have further suggestions .....
     
    PeteC,
    #17
  19. 2009/12/02
    mattman

    mattman Inactive Alumni

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    You can try going into the BIOS at startup. Find (or look up in the manual) the setting for the SATA controller. If it is set to ACHI, change that, Save and Exit. You should be able to change it back after installing the chipset drivers. You might need to re-run the Windows installation again (or do a repair reinstall).

    Matt
     
    mattman,
    #18
  20. 2009/12/04
    jpChris

    jpChris Inactive

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    Since you've done so many things and it's still not working, I'd suggest getting a really cheap video card (I've seen PCI and AGP cards for as low as $10). In the BIOS, disable the onboard graphics and install the new card.
     
    jpChris,
    #19
  21. 2009/12/07
    pinky42

    pinky42 Inactive Thread Starter

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    resolved

    I tried reinstalling Windows XP again and got the error message "Setup cannot set the required Windows XP configuration information. This indicates an internal setup error." I then went to microsoft web page and it said it was incompatible hardware. Then I went to intel support page which told me to change a jumper on the motherboard to configure and reboot then it brought up a new screen and I changed the setting to "Plug and Play OS from no to yes" shutdown move the jumper back reboot and finished install Windows XP so far computer is running fine.
     
    pinky42,
    #20

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