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Resolved Computer is hanging during final stage of a Windows XP repair installation

Discussion in 'Windows XP' started by bellisimo, 2013/06/04.

  1. 2013/06/04
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    My Windows XP computer has been behaving strangely, so last night I did a repair installation of my Windows XP operating system. I've done this before and it has always run very smoothly, and finished within half an hour.

    Last night, however, the repair install seemed to be running perfectly until the last couple of minutes of the installation when the computer rebooted. Then, when the reboot got to the Windows logo, it hung with the egg timer icon on the screen. It was still like that when I got up this morning and it's still chugging away doing something, so I dare not try to reboot until it is finished whatever it is doing.

    It reminds me of what happens during a chkdsk /r operation when the computer seems to hang for hours while it re-allocates files from a damaged sector on the hard drive to a new location.

    Will someone who knows what's going on here please explain and advise.

    Thank you,

    bellisimo
     
  2. 2013/06/04
    Arie

    Arie Administrator Administrator Staff

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    You'd have to see if you can get to the setuperr.log file. This log file contains a list of errors that occurred during installation. XP writes the setuperr.log file to the %systemroot% (/Windows) folder.
     
    Arie,
    #2
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  4. 2013/06/04
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Hi Arie,

    Thank you. How would I do that when the computer is still hanging with the black Windows XP screen. Under the Windows logo in white, it says Please wait... and the computer seems to be doing something.

    What would likely happen at this stage if I were to reboot? I'm afraid it might crash.

    bellisimo
     
  5. 2013/06/04
    Arie

    Arie Administrator Administrator Staff

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    After 6 hours? I would have booted that thing LOOONG time ago, and deal with the outcome of that after :eek:

    Anything can happen, it might even just work fine.
     
    Arie,
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  6. 2013/06/04
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thanks Arie,

    I rebooted and it works, but with a few problems.

    Many of my saved links don't work and DkService.exe is running in the background. I typed setuperr.log into Run and the error message says-

    Error:
    Setup could not register the OLE Control C:\WINDOWS\system3\macromed\flash\flash.ocx because of the following error: DllRegisterServer returned error 2147647516 (8002801c).

    ***
     
    Last edited: 2013/06/04
  7. 2013/06/05
    Arie

    Arie Administrator Administrator Staff

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    A clean install would probably be best (backup your files/documents).

    If you don't want to do that right now, I'd start by uninstalling flash. If you need it, see if reinstalling solves that problem.

    You'll have to explain that one.

    That's part of Diskeeper.
     
    Arie,
    #6
  8. 2013/06/05
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thanks Arie,
    What I meant about my links not working is that any links that I had saved are dead and when I]try to open Google with Internet Explorer I get this message:

    The requested lookup key was not found in any active activation context.

    Last night I ran a chkdsk /r and when it finished it said my hard drive was clean. I then ran a system file check and it did nothing to help.

    When you suggested I uninstall flash, did you mean Adobe Flash?

    Thank you,

    bellisimo
     
    Last edited: 2013/06/05
  9. 2013/06/05
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Hi again, Arie,

    I installed all the Windows updates and the computer is now working perfectly.

    Thank you for taking the time to help me.

    I'll now mark this thread solved.

    bellisimo
     
  10. 2013/06/06
    Arie

    Arie Administrator Administrator Staff

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    Ah, yea, forgot to mention that the 1st thing you want to do after a repair install (or system restore for that matter!) is checking with Windows Update to make sure you have all the updates in place.
     
    Arie,
    #9
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  11. 2013/06/06
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thanks Arie,

    One last question. I have now backed up my main C:/ Drive and my E:/ Drive (documents)
    and I've also created a bootable DVD, all with Acronis True Image.

    When the time comes that I may one day have to use these backup files, how do you do it?

    Thanks for all your help.

    bellisimo
     

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