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Resolved Computer doesn't read Digital Camera

Discussion in 'Other PC Software' started by MIR11, 2009/05/18.

  1. 2009/05/18
    MIR11

    MIR11 Inactive Thread Starter

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    Hello:
    We have 3 computers
    1 Windows XP 2003 edition
    2 Windows XP current edition(under 6 months old)
    3 a Win 98SE Laptop
    The problem is Olympus Camedia Master software(includes Quik Time 4) which came with digital camera, NO LONGER works on Computer #2 whereas it worked a few months ago.
    I have tried switching cables, removing and reloading software, but still no luck.I know software good because i only installed it on 3 laptop on Saturday.
    The camera Cable attaches to a Serial Port
    Any clues?
    MIR11
     
    Last edited: 2009/05/18
    MIR11,
    #1
  2. 2009/05/27
    MIR11

    MIR11 Inactive Thread Starter

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    Computerr doesn't read digital camera

    i am totally amazed that 87 people viewed this, and did not even ask for more details or what error messages i get
    MIR11
     
    MIR11,
    #2


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  4. 2009/05/27
    PeteC

    PeteC SuperGeek Staff

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    Post away with error details - I guess few people use Olympus.

    Have you looked for software updates - are both XP computers running the same Service Pack?

    Personally I do not use any of my camera makers (Canon) software on a regular basis - I use a card reader to transfer image files to the computer and Photoshop to edit as required.
     
    PeteC,
    #3
  5. 2009/05/27
    MIR11

    MIR11 Inactive Thread Starter

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    o.k Pete and others. i get the following (*** my question/comment)
    "Can not connect to the Camera,Please confirm or try the following. "
    1 the camera is connected and turned on
    ***it is
    2 Change the port setting
    ***not sure where or how
    3 Lower communication speed
    ***where, how??
    Camera's Mode Dial is set to outer connection mode
    ***no Mode Dial/switch on camera

    My extra question is there a way of testing serial port??
    MIR11
     
    MIR11,
    #4
  6. 2009/05/27
    MIR11

    MIR11 Inactive Thread Starter

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    I went into Control Panel Scanners and Cameras, and let "wizard re-install as camera 2 and get message" Computer can not read camera make sure connected and turned on "
    o,k Gurus, test your brain. as it must be in computer because camera works on 2 other computers....MIR11
     
    MIR11,
    #5
  7. 2009/05/27
    MinnesotaMike

    MinnesotaMike Geek Member

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    MIR11,

    I recently had a very similar problem with my Fujifilm camera. The thing would not be recognized by XP no matter what software I uninstalled and reinstalled. And, yes, it was just on one computer. This is what fixed the problem for me. Go to the Microsoft site and download their Autoplay Repair Wizard found here. Once I ran that, my camera was recognized again and I have had no problems with it. It is worth a try.

    Mike
     
    MinnesotaMike,
    #6
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  8. 2009/05/27
    MIR11

    MIR11 Inactive Thread Starter

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    computer diesn't read digital camera

    Sorry Mike,
    that did not fix it, that went by fast, i wasn't ready for the "eject and reinsert a "part,, i still have to wonder about Serial port
     
    MIR11,
    #7
  9. 2009/05/27
    PeteC

    PeteC SuperGeek Staff

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    If you go into Device Manager > Ports (COM & LPT) > double click on the COM port > Port settings tab you can change the port settings - to what I have no idea.

    If you right click on the COM port entry and select Uninstall Windows will redetect the port on boot.

    If you have another serial device does it work in the port?
     
    PeteC,
    #8
  10. 2009/05/27
    MIR11

    MIR11 Inactive Thread Starter

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    to :pete c
    i tried port 1 and 2 no
    tried uninstall and that is what it did
    No other serial device
    MIR11
     
    MIR11,
    #9
  11. 2009/05/27
    PeteC

    PeteC SuperGeek Staff

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    This may be totally irrelevant, but is there a media card in the camera when you connect it?

    Beyond that thought I have no others.
     
    PeteC,
    #10
  12. 2009/05/27
    MIR11

    MIR11 Inactive Thread Starter

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    Yes there is a Media Card in it
    MIR11
     
    MIR11,
    #11
  13. 2009/05/27
    Russ

    Russ Well-Known Member

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    Russ,
    #12
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  14. 2009/05/28
    PeteC

    PeteC SuperGeek Staff

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    Good Find :)
     
    PeteC,
    #13
  15. 2009/05/28
    MIR11

    MIR11 Inactive Thread Starter

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    Dear Russ
    very interesting but my F2 key doesn't >>>>>>>> work either.
    I really don't like to give up,especially when it used to work,but since this 'puter only has 1 serial port, and Camera workls great with 97SE Laptop.............
    MIR11
     
    MIR11,
    #14
  16. 2009/05/28
    PeteC

    PeteC SuperGeek Staff

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    When you boot up there is often a message at the foot of the screen 'Press xx key to enter setup'

    This may be F1 or Del or some other key or key combination.
     
    PeteC,
    #15
  17. 2009/05/29
    MIR11

    MIR11 Inactive Thread Starter

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    no message,tried many keys

    To preserve what is left of my sanity, i am going to hook camera to good old dependable Windows 98SE free laptop my Father in Law gave me
    It works there
    THANKS ANYHOW
    MIR11
     
    MIR11,
    #16

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