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Resolved Computer does not boot successfully

Discussion in 'Windows XP' started by manohhm, 2009/10/22.

  1. 2009/10/22
    manohhm

    manohhm Inactive Thread Starter

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    I have Windows XP and two days ago, something happened, now it does not boot successfully. I havent changed or downloaded anything that i can think of. I have set my windows updates to automatic, so I don't know if something happened due to that. I get the following message

    We apologize for the inconvenience, but windows did not start successfully. A recent hardware of software change might have cause this." then at the bottom I have a couple of choices:
    start windows in safe mode
    start windows in safe mode with networking
    last known good configuration
    and start windows normally

    no matter which one I pick it just starts the process over, like a never ending cycle...

    If someone can give me a step by step instruction on how I can get my computer to work, it would be a real life saver!! Thanks
     
    manohhm,
    #1
  2. 2009/10/22
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi manohhm, Welcome to Windowsbbs! :)

    Since you have tried all of the various advanced boot options and you still can't boot into Windows then your only way of getting your system back up and running is to repair your Windows installation. Do you have a Windows XP CD that you can boot from?
     
    Evan Omo,
    #2


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  4. 2009/10/22
    manohhm

    manohhm Inactive Thread Starter

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    No, I checked. My computer came preloaded. I don't have any CD's that came with it.
     
    manohhm,
    #3
  5. 2009/10/23
    manohhm

    manohhm Inactive Thread Starter

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    I have a Windows XP CD that came with my Laptop. The problem I am having is with my desktop. Can I use the CD that came with the Laptop? and how do I boot my computer? appreciate any advise. Thanks.
     
    manohhm,
    #4
  6. 2009/10/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    The Windows XP CD that you have for your labtop is it an OEM XP installation disk? Is the Windows XP CD the same edition as the installation of XP thats installed on your desktop PC?
     
    Evan Omo,
    #5
  7. 2009/10/23
    manohhm

    manohhm Inactive Thread Starter

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    It says Operating System CD
    (Microsoft Windows XP Home SP1)
    Both my desktop and the Laptop have the 2002 version
     
    manohhm,
    #6
  8. 2009/10/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok but are both system running Windows XP Professional or Home Editions? Also do you know what service pack the desktop computer was running?
     
    Evan Omo,
    #7

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