1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

complete loss of sound

Discussion in 'Windows XP' started by JETS, 2008/02/24.

  1. 2008/02/24
    JETS

    JETS Well-Known Member Thread Starter

    Joined:
    2002/01/08
    Messages:
    124
    Likes Received:
    0
    Greetings
    Hopefully I have posted this problem in the right place.
    Saturday during the day - everything fine. Leave house, power off computer.

    Four hours later - return home. Boot up - no sound.
    Check cables, power, etc. All good.
    Put headphones on instead and - no sound.

    4 hours later....
    Restore to prior date
    Reboot
    No sound

    Driver Detective - install drivers that needed to be updated.
    Reboot
    No sound

    This morning
    Reboot - no sound....

    Any suggestions as to what has happened and how to remedy?
    I had not installed anything on my computer.

    Compaq Presario 6027US
    Pentium 4 2GHz
    2 GB RAM
    Windows XP Home Edition SP2

    As always any assistance is greatly appreciated
     
    JETS,
    #1
  2. 2008/02/24
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    You have checked that the sound is not muted?

    Try removing the Audio devices through Device Manager to allow Windows to redetect and reload the drivers. (Any flags against these items in Device Manager?)
     
    PeteC,
    #2


  3. to hide this advert.

  4. 2008/02/24
    JETS

    JETS Well-Known Member Thread Starter

    Joined:
    2002/01/08
    Messages:
    124
    Likes Received:
    0
    Thanks for the reply

    Yes I have checked and muted in not on.


    No flags against these drivers.
    So do you suggest I still remove the Audio devices through Device Manager to allow Windows to redetect and reload the drivers?
     
    JETS,
    #3
  5. 2008/02/24
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    It's the next logical step.
     
    PeteC,
    #4
  6. 2008/02/24
    JETS

    JETS Well-Known Member Thread Starter

    Joined:
    2002/01/08
    Messages:
    124
    Likes Received:
    0
    I went into Device Manager > Sound > and disabled Soundmax Integrated Digital Audio.
    It removed it from the Device Manager.
    I rebooted.
    The Soundmax Integrated Digital Audio is back - and still no sound.
    The only other audio files listed in Device Manager were audio codecs, legacy audio drivers but I could disable or remove them.

    Did I do what you suggested correctly?
     
    JETS,
    #5
  7. 2008/02/24
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    By disabled I take it that you uninstalled/removed it as it no longer appeared in Device Manager.

    What you did was correct.

    Basic question, but are the speakers well plugged in and powered up?
     
    PeteC,
    #6
  8. 2008/02/24
    JETS

    JETS Well-Known Member Thread Starter

    Joined:
    2002/01/08
    Messages:
    124
    Likes Received:
    0
    Yes the speakers are plugged in.

    If I go to unplug them from the back of the computer I can hear the "pop" through the speakers. The light is on the volume control dial for the sound.

    The speaker system is Creative Inspire 4.1 4000 - and I checked their website and they say that they do not have drivers or firmware available for this product.

    I checked in Services and I do not see anything related to sound as being disabled.

    Suggestions

    And thanks for the assistance



    -------
    I just ran the Creative Software Auto updater and it came back with the message:
    was unable to detect any Creative products attached to your computer.
     
    Last edited: 2008/02/24
    JETS,
    #7
  9. 2008/02/24
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Check in the BIOS that the onboard sound is enabled - there may or may not be an entry for that. It is not unknown for the BIOS to make the odd change unprompted - rare, but does happen.
     
    PeteC,
    #8
  10. 2008/02/24
    JETS

    JETS Well-Known Member Thread Starter

    Joined:
    2002/01/08
    Messages:
    124
    Likes Received:
    0
    Alright
    I can not remember how to boot into BIOS :confused:
    I rebooted by I did not a message for BIOS <key>
     
    JETS,
    #9
  11. 2008/02/24
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Generally F1 or Del.
     
    PeteC,
    #10
  12. 2008/02/24
    JETS

    JETS Well-Known Member Thread Starter

    Joined:
    2002/01/08
    Messages:
    124
    Likes Received:
    0
    makes no sense....

    While waiting for a reply about which button to push during reboot I did a bios scan.
    I then received the instruction on what key to use.
    I turn off the computer and as it shuts down the shutdown sound comes on.

    Computer starts up I push the F1 key but Bios does not open and computer continues startup - but it now has sound.

    :confused:

    Thanks for the help :D
     
    JETS,
    #11
  13. 2008/02/24
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    That's computers for you :)
     
    PeteC,
    #12

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...