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Resolved [Compaq nc6220 problem: Hardware not working after Windows reinstall]

Discussion in 'Windows XP' started by bellisimo, 2012/12/12.

  1. 2012/12/12
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    I have a problem with a Compaq nc6220 notebook. I’ve installed Windows XP and in Device Manager the following items are not working:

    Ethernet Controller
    Mass Storage Controller
    Multimedia Audio Controller
    Network Controller
    PCI Modem
    PCI Simple Communications Controller
    Unknown device
    Video Controller
    Video Controller (VGA Compatible.

    I don’t know if this just means that the drivers for these items need to be updated, or what?

    The problem is I can’t get online with the notebook to update drivers, so that is the problem.

    Will someone please give me some advice a to how I can fix this problem?

    I could go online with my desktop computer to download drivers, if that’s the problem, but I don’t know how to find the drivers. I’ve tried a few but they didn’t help.

    Thanks so much,

    bellisimo
     
    Last edited: 2012/12/13
    bellisimo,
    #1
  2. 2012/12/12
    Arie

    Arie Administrator Administrator Staff

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    Yes, you need to download and install the drivers.

    You just download them (or at least the network drivers)on a 2nd device, then transfer them (via USB stick).
     
    Arie,
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  4. 2012/12/12
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Hi Arie,

    Thank you. That's what I've been trying to do but I haven't been able to find the right drivers on the HP website. If only I could find the ethernet driver, I might then be able to get online and let windows update the rest, but I can't seem to find one.

    And, by the way, thanks for informing me of how to better title my posts.

    bellisimo
     
    Last edited: 2012/12/12
    bellisimo,
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  5. 2012/12/13
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  6. 2012/12/13
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thank you PeteC,

    I've been searching for the right drivers on that page and haven't been able to find an ethernet driver for the Compaq nc6220 that works with Windows XP.

    Thanks for your suggestion,

    bellisimo
     
    bellisimo,
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  7. 2012/12/13
    PeteC

    PeteC SuperGeek Staff

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    Strange that all the network drivers appear to be wireless - according to the spec the ethernet card is a NetXtreme Gigabit PCI Express Ethernet Controller (10/100/1000 NIC)* with HP power down NIC technology.

    I would Google for XP drivers for that.
     
    PeteC,
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  8. 2012/12/13
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thank you PeteC,

    I'll try that in the morning. It's late here:)

    I appreciate your helpful suggestions.

    bellisimo
     
    bellisimo,
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  9. 2012/12/13
    TonyT

    TonyT SuperGeek Staff

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    You have to go here & click on XP Pro, XP Home, etc. to get the page with the ethernet driver.

    Direct link here.
     
    TonyT,
    #8
  10. 2012/12/13
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thank you Tony, I'll try it.

    bellisimo
     
    bellisimo,
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  11. 2012/12/16
    bellisimo Lifetime Subscription

    bellisimo Well-Known Member Thread Starter

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    Thanks fellows, problem now resolved. I appreciate your help and advice.

    bellisimo
     
    Last edited: 2012/12/16
    bellisimo,
    #10
  12. 2012/12/17
    PeteC

    PeteC SuperGeek Staff

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    Please mark your thread as 'Resolved'.

     
    PeteC,
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