civsc.exe problem

hi there. I've recently noticed that a file called civsc.exe is eating up a lot of my processing power. Sometimes it gets as high as 90%. I googled it and apparently it's a spyware file. Is this true? I routinely run Spybot, Adaware and Ewido, and none of them have detected it. How can I get rid of it?

Thanks

 

Hi Madman and welcom.

That file is related to an rbot worm. Have you run any av scans? If not i would do so. I'd also grab an online scan as well:

TrendMicroâ„¢ HouseCall Java Scan

• Please go HERE to run the Trend Microâ„¢ HouseCall Scan.
• Click Scan now. It's free!
• Read and put a Check next to Yes I accept the terms of use.
• Click the Launching HouseCall>> button.
• If confirmed that HouseCall can run on your system, under Using Java-based HouseCall kernel click the Starting HouseCall>> button.
• You may receive a Security Warning about the TrendMicro Java applet, click YES.
• Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
• Please be patient while it installs, updates, and scans your system.
• Once the scan is complete, it will take you to the summary page.
• Under Cleanup options, choose clean all detected infections automatically.
• Click the Clean now>> button.
• If anything was found you may be prompted to run the scan again, you can just close the browser window.

I would also as if you used the latest Ewido anti-spyware, s the app was just uipdated last week.

Once you have run the Trend Micro scan, please post a Hijackthis log file for us to examine.

Use HiJackThis v:1.99.1zip.
DL the zip file to your desktop, then create a new folder on your C drive, called 'HJT' or 'HijackThis'. Then unzip the files to the new folder. When you run HijackThis.exe from C:\HJT folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary which is easily accessible.
Run the program, and press Scan. You will notice the Scan button will turn into a "Save Log" button. Save the log and Post that log onto this topic. DO NOT DELETE or modify anything yet, as some of it is needed to keep your system in proper working order.

 

hjt log

hey there. The trend micro scan found a few things, and cleaned them I assume. Right now my biggest problem is that whenever I run more than a couple of programs the explorer.exe process suddenly uses up 100% of my cpu and everything goes very slow. I thought maybe it was overheating cos I use it all day and my brother uses it all night, but I guess not. Here's my hjt log...


Logfile of HijackThis v1.99.1
Scan saved at 10:13:49 AM, on 27/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
F:\Program Files\avast\aswUpdSv.exe
F:\Program Files\avast\ashServ.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\fxssvc.exe
F:\Program Files\avast\ashMaiSv.exe
F:\Program Files\avast\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\PROGRA~1\avast\ashDisp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SilentTek\HardwareMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = library.ubc.ca:8000
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {206E52E0-D52E-11D4-AD54-0000E86C26F6} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe "
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe "
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe "
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [imjpmig] C:\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
O4 - HKLM\..\Run: [HardwareMonitor] C:\Program Files\SilentTek\RegInformation.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avast!] F:\PROGRA~1\avast\ashDisp.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe "
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Shortcut to Free Sticky Notes.LNK.disabled
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O16 - DPF: Yahoo! Chat -
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608500} -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} -
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} -
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} -
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?312
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4307/mcfscan.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - F:\Program Files\avast\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - F:\Program Files\avast\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - F:\Program Files\avast\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - F:\Program Files\avast\ashWebSv.exe" /service (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

Ok, I don't see anything in your log. what was it that House call removed?

did you also run Ewido again, and if so what were the results?

Another thing you can try is disabling some things you have running, not all of them are needed.

Here is an excellent site for that:
AnswersThatWork
Just go to the appropriate letter, and search for the process/exe, they will give good detailed info regarding it, we use it quite often.

Let me know about the other things.