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chkdsk /f gives BSOD

Discussion in 'Windows XP' started by PeteC, 2003/07/16.

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  1. 2003/07/16
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    PC is running XP Pro SP1 plus all updates - recently it has started to freeze at random with no errors reported in Event Viewer.

    Wondered if it might be temperature related - very hot in UK at present - by our standards - 30 deg C! CPU was running up to 67 deg C (normally mid 50's). Cleaned out case - dedusted cpu heatsink and fan and ran with case open. This cooled it all down, but did not cure the problem.

    Having searched the board decided to run chkdsk /f before taking on board one or two other suggestions.

    The chkdsk report flashes onto the screen and before I have time to read it - scarcely see it - and the whole thing bsod's.

    Message is:

    Stop: 0x0000007E (0xC0000005, 0xF7D7D51D, 0xFC6EC38,
    0xF7C6E938)

    Fs_Rec.SYS Address F7D7D51D base at F7D7D000 date stamp 3b7d8361

    Ran sfc /scannow as a system file was involved - File checker asked for CD - put in slipstreamed CD - Win said wrong CD and then proceeded to run. Gave no report when it finished.

    Run the regcleaners (including RegSeeker) regularly plus Spybot and AdAware - Diskeeper has looked after defragmentation happily for months. NAV, but no other Norton software, ZoneAlarm Pro.

    I have a sneaky feeling that the drive may be getting a bit flakey - or it's time to do a clean install of XP - was intending to do that anyway when SP2 arrives.

    M/c is Asus A7V333 with AMD Athlon 1.53 Ghz plus 1 gig RAM. Drive in question is 40Gb with 7 partitions NTFS.

    Any ideas?

    TIA
     
  2. 2003/07/16
    mflynn

    mflynn Inactive

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    Hi Pete

    Didn't know you were a Brit! Smile!

    Fraid it sounds heat related.

    Two things to try.

    1. Open case put a hi volume fan on it, right into the case for a day or 2. If problem goes away then probably is temp.

    2. turn it off and let it cool to room temp. Then turn on boot to safe mode and immediately run

    chkdsk /r

    Let it reboot to do this then let us know what happens. Keep the fan on it during this process for sure.

    Mike
     

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  4. 2003/07/16
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Hi Mike,

    British born and bred - but I love the States - have made 7 trips to the Southwest - Az, Ut, NM, Nv and Ca to photograph your wonderful landscape. Lots of pics in my website - see profile.

    Thanks for your rapid response -

    1. Will have to wait until tomorrow when I can buy a fan - it's rarely hot enough over here to warrant one!

    2. Will do that tomorrow morning first thing.
     
  5. 2003/07/16
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Hi Mike,

    I hate problems I can't solve so allowed the m/c to cool down, restarted in Safe Mode and ran chkdsk /r - had to reboot to run it - did I do right here?

    Similar senario, basically the same bsod screen :

    Stop: 0x0000007E (0xC0000005, 0xF7D8551D, 0xF7C6EC38,
    0xF7C6E938)

    Fs_Rec.SYS Address F7D8551D base at F7D85000 date stamp 3b7d8361

    Hit reset - during bootup an XP 'dos' screen appeared with the message ...... the volume is clean. This reboot wws very slow.

    Shut down - cold reboot - speed as normal.

    After this exercise CPU 49 deg C, Mobo 36 deg C

    Any further thoughts?
     
    Last edited: 2003/07/16
  6. 2003/07/16
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Repeated the exercise - this time managed to capture the chkdsk message using my digital camera on continuous before the bsod came up. Just a single frame, but that's all that is needed :)

    Message read:

    Windows has checked the file system and can find no problems.

    8193118 KB total disk space
    5325992 KB in 47870 files
    15028 KB in 2905 indexes
    0 KB in bad sectors
    91850 KB in use by the system
    37888 KB occupied by the log file
    2760248 KB available on disk

    4096 bytes in each allocation unit
    2048279 total allocation units on disk
    690062 allocation units available on disk

    Windows has finished checking your disk
    Please wait while your computer restarts

    Immediate bsod as before :mad:

    CPU 50/122 deg C/F, mobo 37/98 deg C/F
     
    Last edited: 2003/07/16
  7. 2003/07/16
    Christer

    Christer Geek Member Staff

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    Pete!

    I´m impressed by Your smart move to use a digital camera on continuous to capture the "flick" on the screen ...... :cool: ......
    I almost stared myself blind to catch the "DMI PooL Data" on my screen ...... :D ......

    Christer
     
  8. 2003/07/16
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Christer,

    Doesn't the Pause key work during POST?- certainly doesn't in chkdsk in that pale blue environment which is neither POST or Windows otherwise I'd have caught it that way - eventually :D

    Edit - yes it does.
     
    Last edited: 2003/07/16
  9. 2003/07/16
    mflynn

    mflynn Inactive

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    Pete

    fs_rec.sys is the file system recognizer driver.

    Have you used Disk management to assign or change drive letters.

    Or added a new drive of some type?

    Perhaps a card reader?

    If so remove it long enough to see if problem goes away.

    Or installed any new software or HW recently?

    If you have not done anything with disk managment or added new storage devices then perhaps the fs_rec.sys file is damaged, you can download a new fs_rec.sys from below.

    Back yours up before putting in this one.

    http://www.dynamiclink.nl/sys-f.htm
     
  10. 2003/07/16
    Christer

    Christer Geek Member Staff

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    Pete,

    I didn´t know that the boot sequence could be paused. However, it doesn´t require knowledge only but a portion of luck too. The third attempt was at the right moment.
    After the black "Windows XP Professional" screen comes on, it can no longer be paused.

    We learn something every day ...... :) ...... thanks!
     
  11. 2003/07/17
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Mike.

    The answers to the questions you posed :

    Have you used Disk management to assign or change drive letters. No

    Or added a new drive of some type? No

    Perhaps a card reader? No

    Or installed any new software or HW recently? Yes - BigFix -Norton Ghost - RegSeeker - in that order. HW - No

    BTW - never run chkdsk before so can't give any background on results below.

    So:

    1. Replaced fs_rec.sys and ran chkdsk via Safe Mode - same bsod

    2. Vaguely remembered something in Ghost re. assigning a drive letter to CD drive in Dos. Un-installed Ghost, ran all the regcleaners, etc. Repeated chkdsk - same bsod.

    3. Ran chkdsk on my laptop - NTFS - XP Pro SP1 - all updates except yesterday's - exactly the same reult > same bsod

    4. Ran chkdsk on my standby m/c - Fat 32 multiple boot to XP, Me, 98SE, on the XP partition - XP Pro SP1 - no other updates and No bsod!!

    The obvious conclusion is that one of the updates since SP1 is the source of the problem - but is it the right conclusion? And the occasional freezing and other occasional bsods may/may not be related to this.

    Off to the shops to look for a fan;current temps cpu 49/120, mobo 38/100 - no freezes today. Uptime ~ 2hrs.
     
  12. 2003/07/17
    mflynn

    mflynn Inactive

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    Pete with this futher info looks like something else to me now.

    Fan test won't hurt.

    Perhaps time to back out an update or two.

    Are yo saying that other than the results of the chkdsk and the occasional freeze, that all is well?

    Mike
     
  13. 2003/07/17
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Mike,

    Cooler here today, but fan now in action - will rerun chkdsk, but don't really anticipate any change in results. cpu holding steady at 41/105, mobo at 26/78.

    Other than the results of chkdsk and the occasional freeze - only in the hot weather, so we can probably put that one to rest - m/c is basically OK. Occasional bsods recently - days apart generally. Last ones which I noted were - most recent first :

    MULTIPLE_IRP_COMPLETE REQUESTS Stop 0x00000044

    simply Stop 0x0000007F with no message

    PAGE_FAULT_IN_NONPAGED_AREA Stop 0x00000050

    Didn't note the other details.

    NB Pagefile is 2Gb on dedicated partition.

    As you say, time to back off a few updates.

    Really appreciate your help - will post back later with some results.
     
  14. 2003/07/17
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Phew!! What a day!

    Removed all the Windows updates shown in Add/Remove - 19 in all. Removed in batches of 3 and then ran chkdsk from Safe Mode after each batch.

    No Windows updates left except IE Q818529 and OE Q330994 and the bsod after chkdsk continues.

    So it doesn't appear to be an update problem - whatever it is is common to this m/c and my laptop, which is by no means a mirror of my desktop and has few apps installed.

    On slight quirk - after removing one update BigFix, which has laid dormant and not advised of a single Windows update since it was installed in June, chirped up with that update, even though I was not on line. I think BigFix is for the chop.

    m/c has run fine otherwise, fan in operation, but it is much cooler here today and now raining.

    My next thought is to Repair XP from the install disk and not from the slipstreamed cd, run chkdsk and then install SP1, run chkdsk again and seewhat happens.

    Would you go along with that?
     
    Last edited: 2003/07/17
  15. 2003/07/17
    mflynn

    mflynn Inactive

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    I agree.

    Best I can think of now!

    Does your camera have storage and is it still connected?

    Mike
     
  16. 2003/07/17
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Mike,

    Camera (EOS 10D) has 1GB Compact Flash card and is connected as and when to download images via Canon supplied software.

    Will run Repair as posted and post back.
     
  17. 2003/07/17
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Repair was not such a good idea - hung at first reboot. Will not boot at all now - not normally, last known good or safe mode.

    Looks like a format is the only solution.
     
  18. 2003/07/17
    mflynn

    mflynn Inactive

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    Jeeze Pete

    Been out doing errands.....

    We started out with a nuisance and now we are formatting?

    Try an overlay install first, to keep all settings.

    Boot from cd skip the first offer to repair tell it to install when it finds the existing os it will offer to repair, do that one.

    This is different from the repair you did? May not work either but worth a try!

    You don't have a restore point or backup?

    Hope I am not too late!

    Mike
     
  19. 2003/07/17
    mflynn

    mflynn Inactive

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    Pete the camera has storage. Was that connected while you were getting the error.

    The fs_rec.sys is the file system recognizer it may have only been trying to recognize the flash card which looks like a drive!!!!

    Disconnect all while you continue, install or overlay?

    Mike
     
  20. 2003/07/17
    PeteC

    PeteC SuperGeek Staff Thread Starter

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    Mike - 'fraid so :)

    Formatted - XP re-installed plus SP1 and ISP. That's all so far - and chkdsk works fine - so far

    I was using the second repair option - hung at first restart. No way would it boot so I was unable to access any restore points. I had a ghost image on another partition, but had uninstalled Norton Ghost yesterday. Must be getting tired as I only remembered the ghost recovery disk I made after I had reformatted. Anyway, if there was something iffy with the system I would have restored the same problem. The fact that it failed to boot on the repair must have some significance?

    All data on other partitions so no problem there - and backed up.

    I'm not too bothered - apart from the hassle of re-installing the software and remembering all the tweaks that were set up, I had a feeling over the past few weeks that a format and re-install would be beneficial as the m/c did not feel 'right'. At least it will have gotten rid of a lot of garbage!

    The camera was not connected when I got the error - it is only connected when I need to download images. The error was there before I downloaded the snapshot of the chkdsk screen - and after. The camera was connected no more than 2-3 mins. Likewise the zip is only plugged in occasionally and was unplugged, but it is a thought.

    Thanks again for your help - and concern. Will keep you posted. Out most of the day tomorrow so won't get back to it until later.
     
  21. 2003/07/17
    Newt

    Newt Inactive

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    Pete - something that occured to me based on your location and the horrible hot spell you folks are having.

    Could you possibly be operating on reduced voltage? We see the occasional "brownout" over here when everyone is running all the cooling systems they have at full capacity. Brownout is usually pretty obvious but a voltage drop that was less severe might not be.

    If you aren't running on a UPS, you could certainly be dealing with low voltage. Easiest way I can think of to check would be if you have problems during the day and early evening but are fine in the wee hours of the morning when businesses are closed, some factories not operating, and a lower cooling load.

    Yours is about the first case I can remember of chkdsk giving a BSOD unless the PC was about ready to die and even then it usually just reports and fixes large numbers of errors.
     
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