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Resolved Can't view many System files.

Discussion in 'Windows 10' started by vegaspat, 2017/11/04.

  1. 2017/11/04
    vegaspat

    vegaspat Well-Known Member Thread Starter

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    I tried to post this before but then got a strange page. So I will try again.

    I can't open many System files. Such as Task Manager, Device Mgr, Event MGR.

    I'm on a different PC right now. I can't even find System and Restore. I was able to determine that I have Version 10.0.10586

    This is a 64 Bit system but the messages seem to refer to 32 bit. Could an update have caused this problem? Even the printer wouldn't work so I could print off the messages.

    I'm very frustrated since everything was fine a week or so ago.

    Any ideas?
     
  2. 2017/11/05
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi vegaspat, You are way behind - Version 1709 OS build 16299.19 (64bit) in my comp installed date 20/10/17.
    Can you get into Settings > Update and Security > Recovery > Reset?
     

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  4. 2017/11/05
    vegaspat

    vegaspat Well-Known Member Thread Starter

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    Later today after church I will try and let you know.

    Thanks for your response.
     
  5. 2017/11/05
    vegaspat

    vegaspat Well-Known Member Thread Starter

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    I printed off your instructions but was not able to access anything. Messages keep popping up and I still see 32 bit?

    I even tried to reinstall my printer with NO luck. I tried several other things like deleting a couple of Windows Updates.

    I never had this type of problem before. I have several computers and right now I feel like setting the Acer on fire. Just don't know what could have caused this horrible issue.

    Right now the PC is basically useless. I may try to reinstall the Acer discs and see what happens. THAT should be a big mess.

    Thanks.
     
  6. 2017/11/05
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Windows 10 version history - Wikipedia
    Have a look at this list.
    Have you written this in order?
    In W10 > Start > Settings > System > About > Windows Specifications will show what OS version and build you have.
    What are the messages?
    I think your comp might be infected. I don't know whether Broni can help in the Malware Forum.
     
  7. 2017/11/05
    vegaspat

    vegaspat Well-Known Member Thread Starter

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    Don't think that is the issue. I never leave the PC on and usually never connected to the Internet. I have a a virus program and Super Anti Spyware plus MalWare Bytes. I could try Broni if I don't blow this thing up. :)
     
  8. 2017/11/06
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Are you able to open Control Panel?
    Start > Windows System > Control Panel > Device Manager etc.
    If you can get into Control Panel, Troubleshooting will help with certain requirements.
    Start > Settings > Update and Security > Troubleshoot in there for Windows Updates.
    When I asked whether you had "written this in order", I was referring to your (Version 10.0.10586).
    Windows 10 (Home or Pro) ??
    Version 1511
    OS Build 10586.
    I read from this that the OS has not had any Updates received or applied since it was installed???
     
  9. 2017/11/07
    vegaspat

    vegaspat Well-Known Member Thread Starter

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    What a mess. I did try everything. Nothing worked. I tried Resetting my PC and it would get to 11% and then said it could not proceed. Soooooooooo, I dug out the Recovery Discs that I had paid for when I bought the PC. I figured by this time I had nothing to lose. I spent about three hours with the discs but finally had success. I already downloaded my Anti Virus and Firefox which I use all the time. Then I shut the PC down and now will deal with installing software later today.

    I so appreciate your help. I tried all you suggested but it just didn't work. I hate Windows 10.:(
     
  10. 2017/11/08
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Sorry you've been through a rough patch. I am still thoroughly enjoying W10 and all the updates without problems.;):cool:
     
  11. 2017/11/10
    vegaspat

    vegaspat Well-Known Member Thread Starter

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    Just wanted to let you know that it took me 4 hours but I re-installed my previous OS. There were over 240 Updates and have spent hours downloading those. But at least my PC isn't a piece of junk right now.

    Thanks for all your help.
     

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