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Can't view faxes

Discussion in 'Windows XP' started by gar722, 2003/10/29.

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  1. 2003/10/29
    gar722

    gar722 Guest Thread Starter

    I can't view faxes now. When I click the view button in the MS fax console, Adobe Photo Deluxe opens and gives this message "could not open" problem parsing the TIFF. file.
    A. How do I correct this?
    B. How do I change the viewing software to Word or something elso?
    Thanks,
    Gar
     
    Last edited by a moderator: 2003/10/29
  2. 2003/10/29
    PeteC

    PeteC SuperGeek Staff

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    A. Go to Windows Explorer > Tools > Folder Options > File Types, scroll dowm to TIF and TIFF and associate with Windows Picture and Fax Viewer.

    Sounds like Adobe has hijacked the TIF(F) extension.

    B. Faxes are image files - you must use an imaging program to view them - Word will not read tiffs.
     

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