Resolved can't use shift 2 (at)

Hi hope that I am in the right place.

I have a problem, I can't use the shift 2 when trying to get an (at)

symbol for a email address, the screen changes, I lose gadgets and

browsers, icons stay. If I use shift 1 the screen returns.
Anybody have this issue.


Windows 7 Home Premium
Service Pack 1

Processor: AMD Athlon(tm) 11 Dual-Core M320 2.10 GHz
Installed memory (RAM) 4.00 GB (3.75 GB usable)
System 64-BIT Operating System

Regards,

Ron

 

It's gotta be something in your keyboard settings which sound like they are set to UK english. CONTROL panel will access keyboard and language options

Hi hope that I am in the right place.

I have a problem, I can't use the shift 2 when trying to get an (at)

symbol for a email address, the screen changes, I lose gadgets and

browsers, icons stay. If I use shift 1 the screen returns.
Anybody have this issue.


Windows 7 Home Premium
Service Pack 1

Processor: AMD Athlon(tm) 11 Dual-Core M320 2.10 GHz
Installed memory (RAM) 4.00 GB (3.75 GB usable)
System 64-BIT Operating System

Regards,

Ron[/QUOTE]

 

Thanks richmccarrl,
have tried CP>Keyboard nothing there for changing language.
Ron

 

My thought too, unless Ron (or some prankster) has installed a keyboard hook somewhere

Ron, we have no idea of your system (this could make a difference), please complete your system details.

 

Thanks PetC,WildFire,

My wife has the same, her's works fine and is English-US mine was Eng-Aus
I also tried Eng-UK as well as Eng-US nothing fixed. I have no more

information than the OP I'll try to find out more.
I regularly scan with Malwarebytes, Microsoft Security Essentials and

SuperAntiSpyware, I think it's clean.

Ron

 

Thanks PetC,
Sorry I didn't mention that the machine is a LapTop, so very limited in swapping.
Also something I didn't say is that shift 3 and shift 4 also remove screen and shift 1 returns it.
Ron

 

PetC
Okay if I hold down shift and press 2, I lose screen except for icons and backgrond.
also if I press shift and 3 the same thing happens also with shift 4.
But pressing shift and 1 the screen comes back, the screen being browsers and gadgets.

Arie,
I have looked over the board no stuck keys, but thanks for the input.

Ron

 

Thanks PetC,

Still happens with touchpad abled and disabled.
Will try disabling keyboard, how do you disable it remember it's a laptop.

Ron

 

Thanks PetC,
Uninstalling and installing didn't work, I tried thinking back to when this first came about I think it about a week ago so I have taken it back to 23rd Feb but still got the problem.
Doing another Scan.

Ron

 

Hi Ron,

It sounds like Arie's suggestion might be your problem.

Here's a link for Ask-Leo and see if it helps.

 

Thanks PetyC, Arie, jpChris
I have a USB keyboard but my daughter was using it, going up after lunch and will give it a go. Sounds good Guys.
Ron

 

Well I got the USB keyboard and it didn't work either.
I talked to the dealer where I got it from, his response was to do much as has already been done.
His suggestion was to save the drive and reformat the drive.
What is your suggestion, save, make an image or ghost or else.

Ron