Can't Send Later (Netscape 7.1)

When I could not find a way to change my e-mail passwork in my existing e-mail account with Netscape 7.1 (Windows 98), I thought that I would try deleting the existing account and setting up a new one, so that the "Add Password" screen would come up. (P.S. Is there indeed a way to change e-mail passwords without setting up a new account?) I find that I can no longer Send Messages Later with the new account! I get a message saying "Unable to save your message in order to send it later. Please verify that your Mail & Newsgroup Account settings are correct and try again." I don't see anything in these settings that refers to sending messages later, and everything seems to be correct. I've tried deleting and redoing the "Unsent Messages" and corresponding MSF files, but that doesn't help (even with turning Netscape off and on, or with a cold boot). I have another email account set up in the same Netscape 7.1 program, and I have no problem sending messages later using that account. Any ideas what might be going wrong and what I can do to regain the ability to Send Messages Later with my "new" account?

Thanks!

PLS

 

Of course, you can change the password, which you must have saved, or you would not have this problem. Go to:Edit/Prefs/Safety and security/Passwords/manage password, and delete item pertaining to that account.
As for the inability to Send later, can you send now?
It does not matter that you have another account which works. If the new account is set up to send with a different SMTP, you should not be able to send any messages, present or to save, unless the old account will sent any mail.
When you click on the new account name, and then the Advanced button, is the SMTP making sense. If it shows the default server, are the settings in Outgoing mail making any sense.

 

Password and Send

Westside --

Thanks for the reply. I appreciate the information about deleting saved passwords, which should help in the future.

I neglected to provide an important piece of information in my posting, which is that I can indeed Send immediately -- it's just the Send Later feature which doesn't work.

However, the program is also no longer able to handle message filters and junk mail controls that direct messages to Trash!

In both cases, there are valid Unsent Messages and Trash folders in my Mail folder -- but for some reason it looks as though Netscape is not able to address them.

I'm wondering whether the problem may lie in the registry.dat file -- whether a pointer was set up to a "new" salted folder path that got set up when the "old account" was deleted and the "new account " was set up. When I saw that a whole new salted folder path had been set up, with a new Mail folder, I deleted it and redirected the Local Directory in the Mail/Server Settings (of Mail & Newgroup Account Settings) to point to the previous, existing salted folder path and the existing Mail folder. Indeed, the correct (old) mail folder is brought up when Netscape opens, and I'm able to access all of my mail, and pull down new messages to my Inbox, and send new messages (immediately, not "later "), with the newly sent messages being saved to the Sent file. Deleting messages sends them to Trash. But somehow it looks as though the Send Later feature is looking for an Unsent Messages folder that doesn't exist, and that message filters and junk mail controls are looking for a Trash folder that doesn't exist. I tried moving the existing registry.dat file out of the Mozilla folder and having Netscape rewrite the file, but that led to havoc, so I've moved the previous registry.dat file back, and the current situation has been restored (unimproved). I'm at a loss as to what to do to correct the situation!

To answer your other questions, the outgoing SMTP server is listed correctly in the Advanced tab, and the other settings in the Outgoing Server tab are fine.

I'd be grateful for any other thoughts!

PLS

 

Hi PLS,

When you removed the existing registry.dat file, was Netscape open or closed? After removing the registry.dat file, when Netscape asked for a new Profile name, did you use the "existing" Profile name? If not, then that is probably why you experienced chaos.

If you want a pristine registry.dat file, the file should be deleted with Netscape open, and then close Netscape. On restart, the Profile Manager will ask for a new Profile. Use the same Profile name, as the existing Profile. You may lose some of your Profile settings.

If this doesn't get you back to normal operation, then I think you will need to start over with a new Profile, or perhaps copy from a backup, if you have one, from one of your work locations.

Let us know if you have further questions.

Ramona

 

PLS,

On your Unsent Message settings. Check in:
Edit | Preferences | Mail & Newsgroups | Offline and Disk Space
Enable "Ask me..." for both Preferences.
I would leave the "Compact Folders" setting alone, but remembering to do that manually when Mail Folders become large in size.

I added this script to my prefs.js file in order to add an Unsent Messages folder in my default account:
user_pref( "mail.default_sendlater_uri ", "mailbox://username@ISP.net/Unsent%20Messages ");
(Of course using your user name, and the name of your ISP.)
Otherwise the Local Folders, Unsent Messages folder is used. This may help, but your situation seems rather chaotic, and you may have either a corrupt Registry (which creating the new registry.dat file might fix) or Profile (for which you will have to create a new Profile).

This is more or less last ditch, but try deleting the compreg.dat file, and see if that does anything. The file is located in your:
C:\Program Files\Netscape\Netscape\components folder.

Ramona