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cant see member names list on any group

Discussion in 'General Internet' started by safadi, 2004/05/04.

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  1. 2004/05/04
    safadi

    safadi Inactive Thread Starter

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    Im using outlook XP on windows 2k pro. in address book when i want to see all member names in any group it is empty and error message comes, cannot display distibution list, operation fail, please assiste as soon as possible
     
  2. 2004/05/04
    Welshjim

    Welshjim Inactive

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    safadi--Open the Address Book, highlight the name of the group and click Properties on the Address Book's toolbar. You should get a window showing all the member's of the group.
    Or is this what you are already doing? If so,
    1) Is the same error message occuring when you do the above to an individual person's entry in Address Book?
    2) What does the error message say?
    3) What happens when you send an email to the group? Maybe there really are no names in that group and you will have to create the group.
     

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  4. 2004/05/04
    safadi

    safadi Inactive Thread Starter

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    That was i am doing, but no names in any group, when i log on from another PC, I can see all groups and all members, but on my pc I caqnt, just an empty blank list I have, althought i can send them e-mail from the other PC's.

    the error message not appearing when i want to view the names, when i click Modify Members, this error message appears (Cannot Display Distribution List, Operation Failed)
     
  5. 2004/05/04
    Newt

    Newt Inactive

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    start~run~eventvwr.exe and look in your application logs for entries giving more detail on this failure. When you fine one, open it then click the icon below the up/down arrows (sends a text copy to your clipboard) and paste it here.
     
    Newt,
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  6. 2004/05/05
    Welshjim

    Welshjim Inactive

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    safadi--Yes, do follow Newt's advice.
    But one idea you can try now. The Address Book is a file named "yourname ".wab. There should also be a file "yourname ".wa~. That is a back up file for the Address Book. Rename "yourname ".wab to "yourname ".old and rename "yourname ".wa~ to "yourname ".wab. Does the Address Book now work?
    Things to explore after working with Newt.
    You did not respond to my first question. If you cannot use that Address book to email anyone, even individuals, then it is not much use to you. You may have to eventually delete. IE will create a new Address Book on reboot, but of course it will be blank.
    Or eventually you could try
    1) the Internet Explorer Repair Tool, or
    2) a System Restore
     
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