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cant remove homepage hijack

Discussion in 'Malware and Virus Removal Archive' started by dan24, 2005/11/12.

  1. 2005/11/12
    dan24

    dan24 Inactive Thread Starter

    Joined:
    2005/11/12
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    if anyone could help me remove this homepage hijacker I would be most happy.

    hijackthis log: note R0 entry - that is where my homepage always resets to and I can't get rid of it.... :(

    Thanks!!



    Logfile of HijackThis v1.99.1
    Scan saved at 1:51:18 PM, on 11/12/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    C:\PROGRA~1\Iomega\System32\AppServices.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    C:\WINDOWS\wanmpsvc.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\program files\mcafee.com\vso\mcvsshld.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0EIC1.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\program files\quicktime\qttask.exe
    C:\Program Files\Zamaan's Software\Browser Hijack Retaliator 4\BHR4.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\WINDOWS\system32\svchop.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0EIC1.EXE
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\DOCUME~1\DANARN~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis_199.zip\HijackThis.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Internet Explorer\iexplore.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdochop.dll/defaultASX.htm#privacy_API;
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.r1.attbi.com:8000
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.r1.attbi.com;<local>
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {BA25708B-154D-4D40-8607-67AA5190C395} - C:\PROGRA~1\INTELL~1\ISengine.dll
    O3 - Toolbar: & IntelliStopper - {21C32A07-0176-4FFE-BCDA-65D4A24F4303} - C:\PROGRA~1\INTELL~1\INTELL~1.DLL
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
    O4 - HKLM\..\Run: [VirusScan Online] c:\program files\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [EPSON Stylus Photo 820 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0EIC1.EXE /P29 "EPSON Stylus Photo 820 Series" /O5 "LPT1:" /M "Stylus Photo 820 "
    O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe"
    O4 - HKLM\..\Run: [Iomega Automatic Backup 1.0.1] C:\Program Files\Iomega\Iomega Automatic Backup\ibackup.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [OW32W] C:\WINDOWS\System32\OW32W.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\program files\quicktime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [DXM6Patch_981116] C:\WINDOWS\p_981116.exe /Q:A
    O4 - HKLM\..\Run: [BHR4] C:\Program Files\Zamaan's Software\Browser Hijack Retaliator 4\BHR4.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe "
    O4 - HKLM\..\Run: [FH] C:\WINDOWS\system32\svchop.exe home
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [EPSON Stylus Photo 820 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0EIC1.EXE /P38 "EPSON Stylus Photo 820 Series (Copy 1)" /O6 "USB001" /M "Stylus Photo 820 "
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Yumgo's Homepage Protector V1] YumgoHomepageProtector.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - https://www.az.blm.gov/CFIDE/classes/CFJava.cab
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup/downloader/imloader.cab
    O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
     
  2. 2005/11/13
    TonyT

    TonyT SuperGeek Staff

    Joined:
    2002/01/18
    Messages:
    9,072
    Likes Received:
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    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdochop.dll/defaultASX.htm#privacy_API;

    McAfee should handle it, if no joy then manually remove the files scdochop.dll & svchop.exe.
     

  3. to hide this advert.

  4. 2005/11/19
    oshwyn5

    oshwyn5 Inactive

    Joined:
    2005/08/25
    Messages:
    736
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    O4 - HKLM\..\Run: [OW32W] C:\WINDOWS\System32\OW32W.exe
    Use Codestuf starter startup manager and process viewer
    or task manager to kill the process OW32W
    Run hijackthis with all other windows closed and select this entry and choose fix
    O4 - HKLM\..\Run: [OW32W] C:\WINDOWS\System32\OW32W.exe
    Locate and delete the file
    C:\WINDOWS\System32\OW32W.exe
    You may first need to go to control panel / folder options/ view
    set to show hidden and system files uncheck hide protected files and uncheck hide known file extensions.


    Likewise, fix this with hijackthis
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://C:\WINDOWS\system32\shdochop.dll/defaultASX.htm#privacy_API;
    and delete the file C:\WINDOWS\system32\shdochop.dll
    (note, you may have to disable the browser hijack retaliator and Microsoft antispyware IE locks and that yumigo home page protector if they are enabled to remove this)


    O4 - HKLM\..\Run: [FH] C:\WINDOWS\system32\svchop.exe home
    Trojan svchop
    Use taskmanager or starter to kill process FH and then have hijackthis fix this entry and then delete the file
    C:\WINDOWS\system32\svchop.exe


    Delete temp and temp internet files
    Empty all Temp folders (delete all files within):

    C:\Documents and Settings\(profile)\Local Settings\Temp\
    C:\Windows\Temp\
    C:\Temp\ (if it exists)


    Go to: Control Panel > Internet Options
    General tab > Temporary Internet Files > Delete Files:
    Checkmark "Delete all offline content "
    Click OK


    Reboot computer and scan to make sure things are gone.
     

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