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Resolved can't open local drive (C:) -get error message from explorer.exe

Discussion in 'Windows XP' started by cocona, 2009/08/24.

  1. 2009/08/24
    cocona

    cocona Inactive Thread Starter

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    Hi, I don't know exactely when the problem has occured, maybe after I found some virus and deleted them using Malwarebytes and Spybot... I am not sure though because I realized it when I was dealing at the same time with some cleaning of my computer and checking if I got any virus.

    But here is what is happening right now:
    everytime I want to open the local drive ( C: ), the window of ( C: ) opens, the folders in it appear and then suddenly it goes blank and the folders disappear. Then I get a error message from explorer.exe saying that a problem occured and explorer.exe has to close.
    One last thing : it reacts the same way when I tried to access it from right-click and explore : the folders appear and then the window gets blank and I get a error message from explorer.exe


    Have you any idea how to access the local drive normally ? I am a newbie concerning all of these kind of things but I looked for solutions everywhere and tried many of them but no results, I always get an error message everytime I double-click on local drive ( C: ) and it goes blank and it blocks explorer.exe... If you have any idea (other than reboot the system ?), it would be awsome !! thankssssss in advance for taking the time to help me !!

    ( PS : another info : I posted this issue in the security section and it seems that there is no security issues, so the problem might comes from windows itself ?)
     
  2. 2009/08/25
    Evan Omo

    Evan Omo Computer Support Technician Staff

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  4. 2009/08/25
    cocona

    cocona Inactive Thread Starter

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    awww thankssss Evan Omo for this link !!! it helps me a lot and it solves my problem !!!
    I used the first proposition :
    I used ShelExView and disabled all the non Mircrosoft shell extensions. Then I tried to access the local drive (C: ) and it works !!!
    The only weird thing in all of this is when I enable the non Microsoft shell extensions one by one (and try to access the local drive after enabling one) in order to find which one was responsible for the problem, in the end I enable them all and it still works @_@ wherease it didn't work before... I have even restarted my computer to check if it is still working and it does !
    Well I find it a bit strange but at least now I know the problem comes from 3rd party shell extensions. But who knows which one! The most important is that now it is working properly !

    Thankssss a lot again for giving me this useful link !!!
     
  5. 2009/08/25
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Your Welcome, glad I could help. :)
     

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