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Resolved Can't open back up files

Discussion in 'Windows 7' started by cbumpkin, 2015/01/08.

  1. 2015/01/08
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    For the first time ever, I backed up the files on drive C. I put them on a 60GB Flash Drive. They downloaded as XML DOC. And 1 File downloaded as LHD File. When I tried to open them, Message "you are not authorized to open this file." Is there an easy way to open these files?:
     
    cbumpkin,
    #1
  2. 2015/01/08
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Which method did you use to backup the files?

    Odds are you'd have to use the restore function...
     
    Steve R Jones,
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  4. 2015/01/08
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi cbumpkin. Did you just copy and paste the files onto your flash drive or did you use a program to backup your data?
     
    Evan Omo,
    #3
  5. 2015/01/08
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    Can't open back up file

    Evan Omo:
    I wanted to back my files up in case of a crash. I inserted a 60 GB Flash Drivec clicked " back up Drive C ". they went to the flash drive, (Drive D) and left Drive C intact. I tried to open Drive D, and it said I wasn't authorized to open this file. "click continue to open" I clicked continue and a blank page came up.
    The Flash Drive Propertys show approx. 43GB used an approx. 17 GB clear. do I have a problem or not? this is the first time my PC has ever been backed up.
    Best regards, cbumpkin
     
    Last edited: 2015/01/08
    cbumpkin,
    #4
  6. 2015/01/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Right but how did you backup the files exactly? Did you use the Windows Backup Utility or another method?
     
    Evan Omo,
    #5
  7. 2015/01/09
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    Backuo files wont open

    Evan Omo

    I opened Control panel> found Backup>Recover and clicked on backup. I thought every thing was good from there.
     
    Last edited: 2015/01/09
    cbumpkin,
    #6
  8. 2015/01/09
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Someone will correct me if I'm wrong, but the backed up files generally aren't meant to be accessed and opened...You could break them and defeat the purpose of making a backup.

    Use the Restore function if you need some or all of the files.

    Your other option is to simply do a Copy and Paste to your flash drive.
     
    Steve R Jones,
    #7
  9. 2015/01/09
    Flatiron2

    Flatiron2 Well-Known Member

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    Flatiron2,
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  10. 2015/01/09
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    BUT...he didn't do a System Image;)
     
    Steve R Jones,
    #9
  11. 2015/01/09
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    Steve R Jones
    1 I did not know that I was nor to try to open a backed up file.
    2 I did not know to make a System Image. With your help , I am slowly learning.
    I will delete the files off the flash drive, format it an start over again. Thanks much for the Info.cbumpkin
     
    cbumpkin,
    #10
  12. 2015/01/11
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    Can't open backup files

    I deleted the backed up files, formatted the flash drive an made a mirror image. ok now.Marking resolved
     
    cbumpkin,
    #11
  13. 2015/01/11
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thanks for letting us know. :)
     
    Evan Omo,
    #12

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