Resolved Can't install Silverlight 3

Currently, Silverlight 2.x is installed (preinstalled) on my system, at least that's what the Silverlight site tells me. When I go to watch video on the Olympic site, I'm told to install Silverlight 3. No problem, just 2 easy steps, right? Wrong. I download the program and when I try to install, I get the error message that "The feature you are trying to use is on a network resource that is unavailable ". I've checked the Microsoft site with no luck. I try to uninstall the current version, as suggested, and I get the same error. So, I can't uninstall or install a Microsoft program on a Microsoft system. Every day, I regret buying a system with Windows 7 more and more!

I've tried installing through IE and Firefox, no go. The funny thing is that I can install on my XP system with no problems. I tried selecting "run as administrator" (even though administrator is all that's on my system) and no go. I tried compatibility mode from XP on up and no version will work. I keep getting the same message. My drive was set as shared on my network (which still doesn't work the best) so I changed it to not share the drive and still no go.

How do I get this simple piece of Microsoft software to work on a Microsoft Windows 7 Home Premium system? Really, it shouldn't be this hard. Other programs install with no problems. You would think Microsoft would accept it's own program.

Please help before my head explodes. Thanks in advance for any suggestions.

Mike

 

Arie,

I tried the link you sent and no luck, I still get the same error message. As I mentioned before, I can not uninstall the current version due to the same error message. During uninstall, I also get the message stating: "The installation source for this product is not available. Verify that the source exists and that you can access it."

Mike

 

Thanks Arie, that did the trick. Once version 2 uninstalled, version 3 installed without a hitch. Thanks for your help!

Mike