cant find ie7 in add/remove cant find window explorer

help! im having problems with my system(ill post on that where its supposed to be) so i was going to uninstall ie7 take it down to a six. it is not listed in add/remove so i went to windows explorer and it comes up my documents.

how can i get any ie back so i can uninstall it. i am losing things now i have the back/forward ,the address bar,refresh/stop,then a search thingie. something called save web page just came up i didnt do it !

sorry when i say get any ie back thats wrong i have it when i can get on the internet i can use it.

i dont have a virus, or spyware or anything like that unless it is so good nothing picks it up

 

thank you petec i found it. it didnt show up until i checked updates. now this is the thing, hindsightedly i decided that i would check sysinfo and under software there are all of the little error reporting thingies i sent to microsoft. okay so i found out among other things that ie7 had been hanging up quite a bit, and scrolled up to find that ie6 had been the same thing. in other words i put the ie7 over a bad ie6.

now how can i correct that and reinstall the ie7 (cause i like it). maybe that is the cause of some of my other problems. something is knocking me offline,i am losing things (toolbars,my owners manual,windows explorer,you know little things like that) windows explorer turns into my documents no matter how i click on it, and i cant find file,edit or view anywhere (found favorites,history)

 

im sorry o/s is windows xp pro media center 2005 sp2

 

i would rather play in the tower,this scares me i have enough trouble with my computers if i sneeze i could wipe out the entire thing.

so i uninstall the ie7 first and it goes down to the ie 6,correct?
and then i try to repair the ie 6.

dell is sending me the restore disks,one dell which takes it back to out of factory and the other microsoft which you dont lose you files. i think that i need the one that is like out of factory. your input is welcome.

 

peteC according to the the paper with a pic of a cd that i got with machine,the microsoft restore returns computer to an earlier operating state without affecting data files.

i uninstalled the ie7 (sort of miss it) and am back on the ie6 and i dont see in add/remove, doesnt xp put it there? and as far as looking in windows explorer everytime i click on it my documents come up.

i havent posted in xp because i dont know where to start. went to dell and we tested my hard drive (im happy to say that it passed) and this was because i am having trouble staying online,something is knocking me off.
but nothing was mentioned about my eithernet card(according to device manager its fine) now that is the only i get on-line and dell didnt touch it.its software and i have to pay anything software i have to pay,even if it an oem.im so mad that i could eat a rock.

i just realized that i vented on you and im sorry but this machine(no not the machine the humans that put it together) is not right. and as soon as i figure out what to say i will post in xp thanks again . and you can be sure that i will be back i get help here.

 

petec i have One (the microsoft One) on this computer (Adell) and believe me it nags to back up,so i do.

i followed the link you gave and tried to do it but kept getting little things,so i put it back like it was (coming up my documents) and we'll leave it there.

got my disks from dell (they must have overnighted them). the 1st disk says that it is to reinstall the operating system,the 2nd disk is to reinstall the software(drivers anddiagnostics and utilities). i have the key (coa) for the o/s setup. but i have a few more things that i need to google and a few more things i need to find.

my music folder in my documents is empty but my library in the media player has over 1100 songs in it. and my short cut to my music has about the same amount. so i dont understand why my music folder is empty. it(the music should be on my backups but how can i find out?? i have got to find out about that before i do anything. i do not wont to lose it (it took from oct 20-nov 3 to email it to myself) so how do i find out if it is there. i lose things and dont know why. and as soon as i can figure out how to post i will post all of the things that i have questions and need help with.

 

Perhaps your "my music" folder got moved somehow. Right click on the shortcut for it and choose properties. Then look where it says location. That should tell you where the music is.

Then, to see if it's backed up, open the backup file you made with the backup program and find the music folder in the list and see if the files are there. It works pretty much like windows explorer. If the files are listed, they are backed up. You can try restoring a few to make sure. If you do it, choose to restore to an alternate location in the box in the lower left hand side of the window. When it's done, go to the folder you chose and see if they are there.

If you try this, the files will be in a folder or subfolder with the same name as where they were originally from. For instance, if you backed up a file named something.mp3 that is located in a folder named c:\my music\mp3s and then choose an alternate location like c:\temp, you'll find the file you restored in c:\temp\my music\mp3s. Thought I'd mention this as it can be confusing if you're expecting to find the file in just c:\temp.

 

Does the disk that says it's for reinstalling the operating system say windows xp on it. Does it say anything about restoring the computer to the way was when you received it? My guess is that it's a windows xp disk, not a restore disk and it shouldn't cause you to lose everything by using it to reinstall windows.

But, I hesitate to say for sure without looking at the disk. I'd really hate to give you the wrong advice on this. It might be best if you give Dell a call again and ask them what it is that they sent you. Better safe than sorry.

 

reinstallation dvd microsoft windows xp media center edition 2005 w/update rollup 2

petec that is the title of the dvd i received from dell also has operating system already installed on your computer,the software is already installed on your computer.only use this dvd to reinstall the operating systemon a dell pc.
this dvd is not for reinstallation of programs or drivers.

support for these products provided by dell. (which is funny as all get out since the o/s is microsoft and i need get in touch with them or pay dell" a few dollars a month" and i can get 100% guaranteed help their words not mine.
the other disk i received from dell is the drivers and utilities already installed on your computer "dell resourcecd contents device drivers diagnostics and utilites. the software is already installed on your computer.only use this computer to reinstall the software. you must boot your computer from this cd to run the diagnostics,which may require changing your computers boot sequence. okay that is what the labels of the dvd and cd have on them and it sounds to me like i would have to f-disk it and do a clean reinstall. i dont see the sense in doing it any other way.but im going to wait. this minute she is acting really good. since i have no idea of how long a post can be,im going to break this up.

 

petec and zander it took me forever to find my post about disks i received from dell,finally got smart and looked on page 2.

petec ive got it backed up on 8 cds.

zander i did what you suggested and i found it,my music is on c under documents and settings under my name (and i looked and there it was) so why isnt it in my documents? the one you get to from the start button is empty. okay now does anyone know which cd my music would be on? how can i view them? and can i delete that empty folder in the start button thingie and move the one on c drive there? somehow or just put it on my desktop?

and a ps i said that she was acting good today well i guess she was i only sent 1 error report to microsoft today and that was the installation wizard froze when i was downloading the service manual from dell. one error report is really pretty good. and i havent been knocked off line once today . yeah it was a pretty good day.

 

petec,good evening to you.

i think that you are correct in how the dvd is to be used, f-disk and a clean install. okay i dont think that you are being over cautious,(i am the exact same way) and before i take that step i would like to know if there is anyway
that i can tell if it(the o/s) is messed up? the problem with conductivity seems to be fixed(knock on wood) any diagnostic tools that microsoft might have in their o/s or on their site? i know that there is sfc. im trying to avoid doing this, i ve done it before on the win98 (hal) and i know how careful you have to be( oh do i ever,you know that place when it says would you like to back up your files and insert disk? i didnt have any disks so i clicked skip. next thing pops up is remove disk, i pondered that for a bit,but hey its microsofts program and they ought to know, so i removed the disk. about five minutes later a little thing popped up and told me to put the disk back in.i had removed the only disk which was win 98 cd.) i had to do it again.

okay im going to burn the rest of my music to cds,just the ones that i e-mailed to myself.the rest where burnt from cds and i have those cds.

and it was with miscrosoft one care that i used to back-up with,got it from miscrosoft not dell. i hope this helps you some, to be honest with you what i know about computers would fit in a thimble and what i dont know would fit infinity.