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Resolved Cannot use video on Skype.

Discussion in 'Networking (Hardware & Software)' started by lewislewis, 2016/10/23.

  1. 2016/10/23
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    If your computer doesn't have SSE2 support, you won't be able to use video calling and screen sharing. This is from the Skype help page.
    My processor is Intel Core 2 Quad Q9450 and it supports SSE2. ?
    I am running Win 7 Pro.
    Video call is greyed out on Skype.
    Can you help? Please.
    Thanks,
    Lewis
     
    lewislewis,
    #1
  2. 2016/10/23
    TonyT

    TonyT SuperGeek Staff

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    In Skype Preferences/Options does it recognize your Web cam?
     
    TonyT,
    #2


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  4. 2016/10/23
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Have you tried a fresh install of Skype as suggested in their Help? Mine seems to be working OK.
     
    retiredlearner,
    #3
  5. 2016/10/23
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    When I click video settings I get a webcam picture, when I couldn't start a video call I installed the latest upgrade. In the past there has been no problem with Skype.
     
    Last edited by a moderator: 2016/10/24
    lewislewis,
    #4
  6. 2016/10/23
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    Should I uninstall Skype and reinstall?
     
    lewislewis,
    #5
  7. 2016/10/24
    TonyT

    TonyT SuperGeek Staff

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    I would uninstall skype and then install the earlier version that worked.
     
    TonyT,
    #6
  8. 2016/10/24
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    Thanks everyone, I got someone to call me and it seemed to activate my video calling.
    All the best,
    Lewis
     
    lewislewis,
    #7
  9. 2016/10/25
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    With what version? An old one or the newest one?
     
    MrBill,
    #8
  10. 2016/10/25
    lewislewis

    lewislewis Well-Known Member Thread Starter

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    The upgrade.
     
    lewislewis,
    #9

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