1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Cannot receive mail for a new Outlook Express account

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by John Ray, 2012/05/23.

  1. 2012/05/23
    John Ray

    John Ray Inactive Thread Starter

    Joined:
    2012/05/23
    Messages:
    2
    Likes Received:
    0
    We set up a new email account, having done it many times before, but mail to this account bounces back saying user account does not exist.
    Sending mail from the new account is fine.
    This is probably trivial but I keep looking at it and cannot see what is wrong.
    Suggestions appreciated.

    John Ray
     
    John Ray,
    #1
  2. 2012/05/23
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,315
    Likes Received:
    252
    Welcome to WindowsBBS;)

    In the account properties there is a tab called "Servers." It asks you for the account name.

    My ISP wants the info in front of the email address-> XXXX@tx.rr.com (it wants the XXXX)

    Some ISP's want the full address.... You'll need to look on your ISP's web site to see which they want..Or experiment.
     
    Steve R Jones,
    #2


  3. to hide this advert.

  4. 2012/05/23
    John Ray

    John Ray Inactive Thread Starter

    Joined:
    2012/05/23
    Messages:
    2
    Likes Received:
    0
    Thanks but servers set up as they should be. Just the same as the original email account. So don't think that is the answer.

    JR
     
    John Ray,
    #3
  5. 2012/05/23
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

    Joined:
    2006/01/14
    Messages:
    4,331
    Likes Received:
    270
    A comma instead of a period someplace is what I usually find is the problem.
     
    MrBill,
    #4
  6. 2012/05/24
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,315
    Likes Received:
    252
    I'd delete the account and re-create it..
     
    Steve R Jones,
    #5

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...