Cannot open .pps or copy image from e-mailed received in netscape 7.1

Since 2 weeks cannot open .pps or copy image to hdd from e-mailed received from multiple correspondants, any idea on netscape 7.1 confused:

 

Welcome to the boards!
You may need the PowerPoint Viewer to open PPS files.

 

I do have Powerpoint XP2002, viewer 2003, spybot, zone alarm, pest patrol, bazooka and ases scanner & McAfee, machine is clean on all those program results.

Any other idea?

 

Welcome to the Forum, JCL!

Hi JCL,

First try this:
Close Netscape and Quick Launch
Open Windows Explorer
Navigate to:
C:\Program Files\Netscpe\Netscape\components
Delete the compreg.dat file

The file will be rebuilt when you next open Netscape

With Netscape open
Click on Tools | Download Manager
Press Ctrl+A
This will highlight all files in the list
Click on "Remove from list "

Next:
Click on Edit | Preferences | Navigator | Helper Applications
Do you have a MIME type entry like this:
application/vnd.ms-powerpoint

Do you have this entry: application/octet-stream
If so, delete the entry

Let us know if any of the above help.

Ramona

 

Thanks Ramona, the process you gave was excellent and solve my two problems

Knowledge is perfect

Thanks again

 

Hi JCL,

So glad that the solutions worked for you! I'm curious as to whether you had to try all three, or if deleting compreg.dat did the trick.

Happy browsing,

Ramona

 

Hello Ramona

I removed compreg.dat and edit the mime type that was missing the hyphen (-) in ms-powerpoint , I had already removed the octet stream mime type some days ago
and with that I am back OK it seam, Thank you again