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cannot copy Outlook:data error (cyclic redundancy check)

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by w.young, 2007/11/20.

  1. 2007/11/20
    w.young

    w.young Inactive Thread Starter

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    Hi,
    I'm trying to copy my pst file onto a CD or flash stick and even to a different directory. When i get about 90% copied over, i get this error "cannot copy Outlook:data error (cyclic redundancy check) "
    Any ideas of how to fix this and copy the file over.
    Thanks.
    Bill
     
  2. 2007/11/20
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Outlook Must be closed inorder to copy the file...If that isn't the case, how large is the pst file?
     

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  4. 2007/11/20
    w.young

    w.young Inactive Thread Starter

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    size about 1.5gb and outlook is closed
     
  5. 2007/11/21
    Arie

    Arie Administrator Administrator Staff

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    First lets see if the problem is because of a bad sector on your hard drive.

    Go to Start > Run, type cmd and press OK

    Now comes the tricky part: you have to Change Directory to where your .pst file is located. (for example cd \Documents and Settings\{user name}\Application Data\Microsoft\Outlook\).

    When you have changed to the directory where your .pst file is located, type the following command: copy Outlook.pst NUL.

    This reads the entire file by copying it to NULL, or "nowhere ". If this succeeds the problem is not actually with the file itself, but the location you were trying to copy it to.

    If this copy fails, we've confirmed that a bad sector on your hard disk is actually being used by some portion of your .pst file.
     
    Arie,
    #4

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