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Can not load EIO.DLL (the service database is locked) [Solution posted]

Discussion in 'Windows XP' started by Laird, 2005/11/05.

  1. 2005/11/05
    Laird

    Laird Inactive Thread Starter

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    Was building a new machine, Asus A8N mobo, got the following error after rebooting:

    Startservices >>>> THE SERVICE DATABASE IS LOCKED
    StartService >>> Can't Start Kernel Mode Driver Service
    Error >>> Can not load EIO.DLL.

    Googled for an answer and found that tons of people are having this problem but never found an answer. So I digged into it and solved it. This post is to advise, since I also found this problem discussed (but not solved) in a closed thread on this board.

    Solution:
    Search the registry for eio.dll

    The first reference to it will have some nonsensical key name and the following value:
    C?\Program Files\ASUS\SmartDoctor\EIO.dll

    Fix this typo to fix the problem (Replace the ? with a : )

    Like HP and Compaq before them, ASUS appears to have a programming quality problem. And, of courwe, there is absolutely no reference to this problem on the ASUS web site, although the problem's been around for almost a year.

    Laird
    Vancouver, Canada
     
  2. 2005/11/05
    PeteC

    PeteC SuperGeek Staff

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    Laird - Welcome to the Board :)

    Congratulations on your sleuthing - thanks for sharing the solution.
     

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