Can not do anything

My pc is missing control panel, and I cant get system restore or recovery to work, and the task manager wont come up. What do I do?

 

Hi shannondiaz1

Download a copy of HijackThis installer from here and save it to your Desktop.

1. Save HJTInstall.exe to your desktop.
2. Double-click on the HJTintall.exe icon on your desktop.
   (Let it install to the default location C:\Program Files\Hijackthis)
3. Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
4. Put a check by Create a desktop icon and then click Next again.
5. Continue to follow the rest of the prompts from there.
6. At the final dialogue box click Finish and it will launch HijackThis.
7. Click on the Do a system scan and save a log file button.
   (It will scan and the log should open in Notepad.)
8. Click on "Edit" > "Select All" to highlight the entire Notepad contents.
9. Then click on "Edit" > "Copy ".
10. Come back here to this thread and Paste the log in your next reply.
    (Right-click in the message body field and select "Paste ".)

CAUTION: DO NOT have HijackThis "fix" anything without carefully following expert guidance. Otherwise, you might render your computer unstable or even unbootable. Most of what HijackThis finds will be harmless or even required.

Also post this.

• Download RSIT by random/random and save it to your desktop.
• Double click RSIT.exe to start the tool and click Continue at the disclaimer.
• When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
• Please post the contents of the log.txt here in your next reply.

Thanks
Geri