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Resolved Can A Virus Cause Excessive Disk Write Times?

Discussion in 'Security and Privacy' started by James Martin, 2017/06/16.

  1. 2017/06/16
    James Martin

    James Martin Geek Member Thread Starter

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    Processor and RAM activity look great, but at times there's a lag in cursor / mouse pointer movements, and an overall sluggishness in the GUI. Disk Write times seem to be rather high, but it's not something I usually monitor, so I am not sure if my disk numbers are normal or not.
     
  2. 2017/06/17
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    According to what?

    Sadly, you've told us nothing about this computer. :(

    Have you scanned for malware?

    How much free disk space is on the drive? Did you disable automatic defragging (if a hard drive)?
     
    Bill,
    #2

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  4. 2017/06/17
    James Martin

    James Martin Geek Member Thread Starter

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    I can't tell you because I don't usually monitor this activity. There's ample free space left, so that shouldn't be a problem. My computer specs are on the left of the screen. Windows defragger handles the defragging chores.

    Malware Bytes is clean.
     
  5. 2017/06/17
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Ummm, not on my screen.

    If you can't tell me what told you your write times seems rather high, then how do you know they are?
     
    Bill,
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  6. 2017/06/17
    rsinfo

    rsinfo SuperGeek Alumni

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    Before Malware, check the health of your hard disk. A falling hard disk can have high write time.
     
  7. 2017/06/23
    James Martin

    James Martin Geek Member Thread Starter

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    Thanks, I read something to that effect too.

    ~~~~~~~~~~~~~~~~~~~~~

    Bill, click on my profile and you'll see my PC specs. (Sorry, I forgot the new forum software does not display PC specs as a drop down list.)
     
  8. 2017/06/24
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Thanks. I didn't know about that feature. Now I see I need to upgrade my graphics card! ;)
     
    Bill,
    #7
  9. 2017/07/03
    James Martin

    James Martin Geek Member Thread Starter

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    Does this report sound like a failing harddrive?


    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is OS.

    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 5)...
    214784 file records processed. File verification completed.
    1130 large file records processed. 0 bad file records processed. 0 EA records processed. 64 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
    283626 index entries processed. Index verification completed.
    0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
    214784 file SDs/SIDs processed. Cleaning up 4962 unused index entries from index $SII of file 0x9.
    Cleaning up 4962 unused index entries from index $SDH of file 0x9.
    Cleaning up 4962 unused security descriptors.
    CHKDSK is compacting the security descriptor stream
    34422 data files processed. CHKDSK is verifying Usn Journal...
    37184880 USN bytes processed. Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    Read failure with status 0xc000009c at offset 0x4b04cb000 for 0x10000 bytes.
    Read failure with status 0xc000009c at offset 0x4b04cc000 for 0x1000 bytes.
    Windows replaced bad clusters in file 121722
    of name \hiberfil.sys.
    214768 files processed. File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    16800136 free clusters processed. Free space verification is complete.
    Adding 1 bad clusters to the Bad Clusters File.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.


    157288452 KB total disk space.
    89660712 KB in 164911 files.
    103524 KB in 34425 indexes.
    4 KB in bad sectors.
    323664 KB in use by the system.
    65536 KB occupied by the log file.
    67200548 KB available on disk.

    4096 bytes in each allocation unit.
    39322113 total allocation units on disk.
    16800137 allocation units available on disk.

    Internal Info:
    00 47 03 00 b1 0a 03 00 26 94 05 00 00 00 00 00 .G......&.......
    14 04 00 00 40 00 00 00 00 00 00 00 00 00 00 00 ....@...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.​
     
  10. 2017/07/03
    rsinfo

    rsinfo SuperGeek Alumni

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    Yes. Your drive has bad sectors. Backup everything & get a new drive.
     
  11. 2017/07/03
    James Martin

    James Martin Geek Member Thread Starter

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    Considering this is an OEM computer (Dell - Windows 7, 64-bit), will I have to purchase a new Seagate drive from the computer maker?
     
  12. 2017/07/04
    rsinfo

    rsinfo SuperGeek Alumni

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    No. You can get any hdd either Seagate or WD or Toshiba from anywhere. It's up to you.
     
  13. 2017/07/04
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    I take it you ran dell diagnostics. Follow rsinfo's advice before you get the dreaded dell error code 2000-0142(Failed Hard Drive).
     
  14. 2017/07/04
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    Certainly could. I would run check disk again every few days and see if more errors or uncorrectable errors occur. A drive can become corrupt due to many reasons - power failures/crashes and malware are common. But once corrected, subsequent error checking should not reveal more problems. If you keep getting reported errors, then I sure would not trust that drive.

    Of course, whether you get errors or not, you should always have a current backup.
     
  15. 2017/07/04
    James Martin

    James Martin Geek Member Thread Starter

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    Not yet, LJ, but I did run Seatools, and I got an error code prompting me to download and run the DOS version of the same tool. However, when the PC boots off the CD disc I made, I get some kind of weird error page along with a steady beep. The same disk works just fine on the Windows 7 laptop though. Maybe I need to burn the DOS ISO to a flash drive and see if that works.

    Thanks for bringing the Dell diagnostic feature. I rarely use it because it is a resource hog of sorts.
     
  16. 2017/07/04
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    You should try running just the HDD diagnostics to see if it gives you any fault codes. Last year my friends dell desktop kept asking him to the Dell Autofix Utility he kept clicking no. I had to explain to him that the Autofix just does not alert you unless it found a critical error. Finally after a month he clicked yes then he informed me I was right. This guy is so stubborn he still insists on using old dell latitudes with XP. Sorry I didn't mean go off on a tangent but he called me today to tell me he that a laptop I chose for him 2 months ago he bought and has been using it for the past month and a half for his karaoke business. I thought I was going to have to call rescue. I not saying your stubborn. It's just that I got so excited that I had to tell someone.
     
    Last edited: 2017/07/04
  17. 2017/07/04
    James Martin

    James Martin Geek Member Thread Starter

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    What is an invalid op code?

    I managed to burn Seatools DOS to USB, but after booting off the USB drive, I get an error code (invalid op code) I have never encountered before, and the motherboard begins beeping. Is there something in BIOS that needs changing? Beginning to wonder if my CMOS battery is weak.


    LJ, I can't run any Dell HDD diagnostics. Here is the error code below when I try to use System Detect...

    PLATFORM VERSION INFO
    Windows : 6.1.7601.65536 (Win32NT)
    Common Language Runtime : 4.0.30319.1026
    System.Deployment.dll : 4.0.30319.1039 (RTMGDR.030319-1000)
    clr.dll : 4.0.30319.1026 (RTMGDR.030319-1000)
    dfdll.dll : 4.0.30319.1039 (RTMGDR.030319-1000)
    dfshim.dll : 4.0.31106.0 (Main.031106-0000)

    SOURCES
    Deployment url : https://downloads.dell.com/tools/dellsystemdetect/DellSystemDetectLauncher.Application

    ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of https://downloads.dell.com/tools/dellsystemdetect/DellSystemDetectLauncher.Application resulted in exception. Following failure messages were detected:
    + Exception reading manifest from https://downloads.dell.com/tools/dellsystemdetect/DellSystemDetectLauncher.Application: the manifest may not be valid or the file could not be opened.
    + Manifest XML signature is not valid.
    + SignatureDescription could not be created for the signature algorithm supplied.

    COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

    WARNINGS
    There were no warnings during this operation.

    OPERATION PROGRESS STATUS
    * [7/4/2017 11:30:28 PM] : Activation of https://downloads.dell.com/tools/dellsystemdetect/DellSystemDetectLauncher.Application has started.

    ERROR DETAILS
    Following errors were detected during this operation.
    * [7/4/2017 11:30:32 PM] System.Deployment.Application.InvalidDeploymentException (ManifestParse)
    - Exception reading manifest from https://downloads.dell.com/tools/dellsystemdetect/DellSystemDetectLauncher.Application: the manifest may not be valid or the file could not be opened.
    - Source: System.Deployment
    - Stack trace:
    at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
    at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirectBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
    at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
    at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
    at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
    --- Inner Exception ---
    System.Deployment.Application.InvalidDeploymentException (SignatureValidation)
    - Manifest XML signature is not valid.
    - Source: System.Deployment
    - Stack trace:
    at System.Deployment.Application.Manifest.AssemblyManifest.ValidateSignature(Stream s)
    at System.Deployment.Application.ManifestReader.FromDocument(String localPath, ManifestType manifestType, Uri sourceUri)
    --- Inner Exception ---
    System.Security.Cryptography.CryptographicException
    - SignatureDescription could not be created for the signature algorithm supplied.
    - Source: System.Security
    - Stack trace:
    at System.Security.Cryptography.Xml.SignedXml.CheckSignedInfo(AsymmetricAlgorithm key)
    at System.Security.Cryptography.Xml.SignedXml.CheckSignature(AsymmetricAlgorithm key)
    at System.Security.Cryptography.Xml.SignedXml.CheckSignatureReturningKey(AsymmetricAlgorithm& signingKey)
    at System.Deployment.Internal.CodeSigning.SignedCmiManifest.Verify(CmiManifestVerifyFlags verifyFlags)
    at System.Deployment.Application.Manifest.AssemblyManifest.ValidateSignature(Stream s)

    COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.


    I'm stumped for the moment.​
     
  18. 2017/07/04
    James Martin

    James Martin Geek Member Thread Starter

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    OK...I managed to boot into Dell's diagnostic tools by pressing F-12, and here are the results of the HD test...

    Error Code 2000-01 42
    Validation 66273
    Msg: Hard Drive 1 - S/N Z2AHXLVT Short Self Test Unsuccessful​

    The other computer components passed OK.

    Sounds like the drive may be going bad.
     
  19. 2017/07/05
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Yes Back everything up 2000-0142 dell error code for failing HD also the reason for system detect failing to open which is rare, but it does happen. Sometimes a loose cable this is more critical than a loose cable. Time for a new drive.
     
  20. 2017/07/05
    James Martin

    James Martin Geek Member Thread Starter

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    Thankfully, I purchased a 2nd drive a while back, and I've been using it for monthly backups. I'm quite sure the backup includes recovery and hidden partitions too, but I will check and make sure. Very important files are backed up to USB often. I best order me a new drive soon!

    EDIT: This is a 500GB drive. Would there be difficulty restoring my backup to a 1TB drive (if I purchased one)? I have the free version of Acronis for Seagate for what it's worth.
     
    Last edited: 2017/07/05
  21. 2017/07/05
    lj50 Lifetime Subscription

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    Good Luck
     

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