Cable Modem keeps dropping connection

I have 98SE and a Motorola SB4100 cable modem and I'm using
Roadrunner cable service.

I keep getting dropped from my connection, and I have to unplug the modem, wait a couple of minutes, plug it back in.

It's getting old fast...

Anyone have similiar problems and know a fix?

 

Type in 192.168.100.1 in your browser.
That will take you to the Motorola diagnostic page within your cable modem.
Go to the SIGNAL tab and copy down all the info there and post back.
Of particular importance will be :

DOWNSTREAM:
Signal to noise ratio (in db)
Power Level (in dbmillivolts)

UPSTREAM:
Power Level (dbmillivolts)

Daddad

 

• Downstream Value
  Frequency 591000000 Hz Locked
  Signal to Noise Ratio 35 dB
  QAM 256
  Network Access Control Object ON
  Power Level -10 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
  
  HFC MAC Address 00:08:0E:7E:3D:50
  
  
  Upstream Value
  Channel ID 2
  Frequency 34000000 Hz Ranged
  Ranging Service ID 6694
  Symbol Rate 2.560 Msym/s
  Power Level 47 dBmV
  

Hi...here it is.

 

I was having the same problem with the SB4100.

TW changed it to a new RCA and no problems since.

None Modem related anyway

BillyBob

 

Those values are within normal ranges.
Unlike BillyBob, my Motorola SB4100 has been flawless for the past 18 months with Comcast.
You might want to contact your ISP and explain your problem.

Daddad

 

Thanks, I didn't want to say anything yet, at least for a few days. But, last night I decided to permit aka my firewall an
intrusion that I wasn't to sure about, that had tried to enter several time over the last few days.

It had .rr (roadrunner) in the info, but I didn't like the Windows Kernel Core Component part.

Anyway, I let it in last night and haven't had a dropped connection since (knocking on wood)

Who's paranoid?...