BSOD with Creative Zen

i bought a Creative Zen Vision: M 60gb mp3 player the other day but whenever i try to connect it to my computer i get a BSOD. I haven't checked to make sure it's exactly the same every time but on the last one it said:
DRIVER_IRQL_NOT_LESS_OR_EQUAL

under technical information it said:

***STOP: 0X0000001 (0XDE9D0000, 0X00000002, 0X00000001, 0XF7761F2D)
***usbuhci.sys - Address F7761F2D base at F775F000, Datestamp 41107d62

the Driver_irql etc is always there and so is the reference to usbuhci.sys, but i can't be sure that the numbers are always the same.

So far i have tried upgrading my BIOS to the latest version, formatting my pc, upgraded the usb drivers to the latest version, updated the mp3 player drivers to the latest version, reinstalling my usb drivers completely. i think that's all. any other suggestions that may help? i saw some similar threads but no one having the exact same problem.

By the way my pc is a Pentium 4 2.8ghz (Northwood) with 1gb of ram, MSI PT8 Neo mobo with a VIA PT800 chipset (i think). It has a Radeon 9800 pro graphics card. Hope some of that helps.

 

This is the last one:

Loading Dump File [D:\WINDOWS\Minidump\Mini120406-06.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: D:\WINDOWS;D:\WINDOWS\system32;D:\WINDOWS\system32\drivers
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_rtm.040803-2158
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805644a0
Debug session time: Mon Dec 4 19:48:49.062 2006 (GMT+11)
System Uptime: 0 days 0:04:45.764
Loading Kernel Symbols
......................................................................................................................
Loading User Symbols
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {de9d0000, 2, 1, f7761f2d}

Probably caused by : usbuhci.sys ( usbuhci!UhciProcessDoneAsyncTd+dd )

Followup: MachineOwner
---------

0: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: de9d0000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: f7761f2d, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: de9d0000

CURRENT_IRQL: 2

FAULTING_IP:
usbuhci!UhciProcessDoneAsyncTd+dd
f7761f2d f3a5 rep movs dword ptr es:[edi],dword ptr [esi]

CUSTOMER_CRASH_COUNT: 6

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: Idle

LAST_CONTROL_TRANSFER: from f776247a to f7761f2d

STACK_TEXT:
80558328 f776247a 861cd9dc b81996e0 8699af70 usbuhci!UhciProcessDoneAsyncTd+0xdd
80558348 f775fded 861cd9dc b8199000 80558378 usbuhci!UhciPollAsyncEndpoint+0x450
80558358 bad612ba 861cd9dc 8699af70 804e5e02 usbuhci!UhciPollEndpoint+0x1f
80558378 bad62578 026c6f50 861cd0e0 8699adf8 USBPORT!USBPORT_PollEndpoint+0xe8
805583a0 bad65ed0 861cd028 50457270 804e5e02 USBPORT!USBPORT_CoreEndpointWorker+0x2be
805583d0 bad73fb0 861cd028 804e5e02 861cd028 USBPORT!USBPORT_DpcWorker+0x18a
8055840c bad74128 861cd028 00000001 80562f00 USBPORT!USBPORT_IsrDpcWorker+0x37e
80558428 804dd26b 861cd64c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166
80558440 80562ca0 ffdffc50 00000000 80562ca0 nt!KiRetireDpcList+0x61
80558450 804dd14b 00000000 0000000e 00000000 nt!KiIdleThread0
80558454 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x28


STACK_COMMAND: kb

FOLLOWUP_IP:
usbuhci!UhciProcessDoneAsyncTd+dd
f7761f2d f3a5 rep movs dword ptr es:[edi],dword ptr [esi]

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: usbuhci

IMAGE_NAME: usbuhci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 41107d62

SYMBOL_NAME: usbuhci!UhciProcessDoneAsyncTd+dd

FAILURE_BUCKET_ID: 0xD1_W_usbuhci!UhciProcessDoneAsyncTd+dd

BUCKET_ID: 0xD1_W_usbuhci!UhciProcessDoneAsyncTd+dd

Followup: MachineOwner
---------

eax=b81990a0 ebx=86e72fe0 ecx=00400000 edx=01000000 esi=b81990a0 edi=de9d0000
eip=f7761f2d esp=8055830c ebp=80558328 iopl=0 nv up ei pl nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010206
usbuhci!UhciProcessDoneAsyncTd+0xdd:
f7761f2d f3a5 rep movs dword ptr es:[edi],dword ptr [esi] es:0023:de9d0000=???????? ds:0023:b81990a0=03000000
ChildEBP RetAddr Args to Child
80558328 f776247a 861cd9dc b81996e0 8699af70 usbuhci!UhciProcessDoneAsyncTd+0xdd (FPO: [Non-Fpo])
80558348 f775fded 861cd9dc b8199000 80558378 usbuhci!UhciPollAsyncEndpoint+0x450 (FPO: [Non-Fpo])
80558358 bad612ba 861cd9dc 8699af70 804e5e02 usbuhci!UhciPollEndpoint+0x1f (FPO: [Non-Fpo])
80558378 bad62578 026c6f50 861cd0e0 8699adf8 USBPORT!USBPORT_PollEndpoint+0xe8 (FPO: [Non-Fpo])
805583a0 bad65ed0 861cd028 50457270 804e5e02 USBPORT!USBPORT_CoreEndpointWorker+0x2be (FPO: [Non-Fpo])
805583d0 bad73fb0 861cd028 804e5e02 861cd028 USBPORT!USBPORT_DpcWorker+0x18a (FPO: [Non-Fpo])
8055840c bad74128 861cd028 00000001 80562f00 USBPORT!USBPORT_IsrDpcWorker+0x37e (FPO: [Non-Fpo])
80558428 804dd26b 861cd64c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166 (FPO: [Non-Fpo])
80558440 80562ca0 ffdffc50 00000000 80562ca0 nt!KiRetireDpcList+0x61 (FPO: [0,1,0])
80558450 804dd14b 00000000 0000000e 00000000 nt!KiIdleThread0
80558454 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x28 (FPO: [0,0,0])
start end module name
804d7000 80701000 nt ntkrnlmp.exe Wed Aug 04 16:18:18 2004 (41107FAA)
80701000 80721d00 hal halmacpi.dll Wed Aug 04 15:59:09 2004 (41107B2D)
b2c8e000 b2cce380 HTTP HTTP.sys Wed Aug 04 16:00:09 2004 (41107B69)
b2e3b000 b2e3eae0 aswRdr aswRdr.SYS Tue Sep 26 01:39:25 2006 (4517F82D)
b2fef000 b3041180 srv srv.sys Wed Aug 04 16:14:44 2004 (41107ED4)
b3046000 b3049f00 PCANDIS5 PCANDIS5.SYS Thu Feb 20 07:30:48 2003 (3E53E978)
b315a000 b316f580 aswMon2 aswMon2.SYS Sat Sep 09 03:28:09 2006 (4501A829)
b3170000 b319c400 mrxdav mrxdav.sys Wed Aug 04 16:00:49 2004 (41107B91)
b31d9000 b31dbe00 UltraMonUtility UltraMonUtility.sys Mon Sep 25 05:22:50 2006 (4516DB0A)
b32b5000 b32d8000 Fastfat Fastfat.SYS Wed Aug 04 16:14:15 2004 (41107EB7)
b346b000 b3494f00 kmixer kmixer.sys Wed Aug 04 16:07:46 2004 (41107D32)
b3495000 b34a9400 wdmaud wdmaud.sys Wed Aug 04 16:15:03 2004 (41107EE7)
b354a000 b355c880 dump_viasraid dump_viasraid.sys Wed Jun 11 18:00:34 2003 (3EE6E1A2)
b3cf7000 b3cf9900 Dxapi Dxapi.sys Sat Aug 18 06:53:19 2001 (3B7D843F)
b3d3d000 b3d41500 watchdog watchdog.sys Wed Aug 04 16:07:32 2004 (41107D24)
b3e45000 b3e48780 dump_scsiport dump_scsiport.sys Wed Aug 04 15:59:51 2004 (41107B57)
b7731000 b779f380 mrxsmb mrxsmb.sys Wed Aug 04 16:15:14 2004 (41107EF2)
b77a0000 b77cb180 rdbss rdbss.sys Wed Aug 04 16:20:05 2004 (41108015)
b77cc000 b77edd00 afd afd.sys Wed Aug 04 16:14:13 2004 (41107EB5)
b782a000 b7851c00 netbt netbt.sys Wed Aug 04 16:14:36 2004 (41107ECC)
b7852000 b7872f00 ipnat ipnat.sys Wed Aug 04 16:04:48 2004 (41107C80)
b7873000 b78caa80 tcpip tcpip.sys Wed Aug 04 16:14:39 2004 (41107ECF)
b78cb000 b78dd400 ipsec ipsec.sys Wed Aug 04 16:14:27 2004 (41107EC3)
b7d75000 b7d7ab00 Aavmker4 Aavmker4.SYS Tue Sep 26 01:37:48 2006 (4517F7CC)
b8173000 b8175280 rasacd rasacd.sys Sat Aug 18 06:55:39 2001 (3B7D84CB)
b8c08000 b8c10880 Fips Fips.SYS Sat Aug 18 11:31:49 2001 (3B7DC585)
b8c28000 b8c30700 netbios netbios.sys Wed Aug 04 16:03:19 2004 (41107C27)
b8c38000 b8c40700 wanarp wanarp.sys Wed Aug 04 16:04:57 2004 (41107C89)
b8c48000 b8c50360 aswTdi aswTdi.SYS Tue Sep 26 01:39:01 2006 (4517F815)
b9e78000 b9e7f880 Npfs Npfs.SYS Wed Aug 04 16:00:38 2004 (41107B86)
b9e80000 b9e84a80 Msfs Msfs.SYS Wed Aug 04 16:00:37 2004 (41107B85)
b9e88000 b9e8d200 vga vga.sys Wed Aug 04 16:07:06 2004 (41107D0A)
b9eb0000 b9eb1000 flpydisk flpydisk.sys unavailable (00000000)
ba08d000 ba09c900 Cdfs Cdfs.SYS Wed Aug 04 16:14:09 2004 (41107EB1)
ba795000 ba798280 ndisuio ndisuio.sys Wed Aug 04 16:03:10 2004 (41107C1E)
ba7a1000 ba7a3900 vulfntr vulfntr.sys Wed Nov 13 20:34:04 2002 (3DD21C8C)
bac2e000 bac3ee00 psched psched.sys Wed Aug 04 16:04:16 2004 (41107C60)
bac3f000 bac55680 ndiswan ndiswan.sys Wed Aug 04 16:14:30 2004 (41107EC6)
bac76000 bac84d80 sysaudio sysaudio.sys Wed Aug 04 16:15:54 2004 (41107F1A)
bac96000 bac9f000 wpdusb wpdusb.sys Fri Jan 28 20:36:22 2005 (41FA0796)
bacb6000 bacc4100 usbhub usbhub.sys Wed Aug 04 16:08:40 2004 (41107D68)
bacf6000 bad09900 parport parport.sys Wed Aug 04 15:59:04 2004 (41107B28)
bad0a000 bad2d980 portcls portcls.sys Wed Aug 04 16:15:47 2004 (41107F13)
bad2e000 bad59000 vinyl97 vinyl97.sys Tue Feb 01 19:39:02 2005 (41FF4026)
bad59000 bad7be80 USBPORT USBPORT.SYS Wed Aug 04 16:08:34 2004 (41107D62)
bad7c000 bad9e680 ks ks.sys Wed Aug 04 16:15:20 2004 (41107EF8)
bad9f000 badb2780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 16:07:04 2004 (41107D08)
badfb000 bae15580 Mup Mup.sys Wed Aug 04 16:15:20 2004 (41107EF8)
bae16000 bae42a80 NDIS NDIS.sys Wed Aug 04 16:14:27 2004 (41107EC3)
bae43000 baecf480 Ntfs Ntfs.sys Wed Aug 04 16:15:06 2004 (41107EEA)
baed0000 baee6780 KSecDD KSecDD.sys Wed Aug 04 15:59:45 2004 (41107B51)
baee7000 baef8f00 sr sr.sys Wed Aug 04 16:06:22 2004 (41107CDE)
baef9000 baefa000 fltmgr fltmgr.sys unavailable (00000000)
baf18000 baf2f800 SCSIPORT SCSIPORT.SYS Wed Aug 04 15:59:39 2004 (41107B4B)
baf30000 baf42880 viasraid viasraid.sys Wed Jun 11 18:00:34 2003 (3EE6E1A2)
baf43000 baf5a480 atapi atapi.sys Wed Aug 04 15:59:41 2004 (41107B4D)
baf5b000 baf80700 dmio dmio.sys Wed Aug 04 16:07:13 2004 (41107D11)
baf81000 baf9f880 ftdisk ftdisk.sys Sat Aug 18 06:52:41 2001 (3B7D8419)
bafa0000 bafb0a80 pci pci.sys Wed Aug 04 16:07:45 2004 (41107D31)
bafb1000 bafded80 ACPI ACPI.sys Wed Aug 04 16:07:35 2004 (41107D27)
bf800000 bf9c0380 win32k win32k.sys Wed Aug 04 16:17:30 2004 (41107F7A)
bf9c1000 bf9d2580 dxg dxg.sys Wed Aug 04 16:00:51 2004 (41107B93)
bf9d3000 bfa16000 ati2dvag ati2dvag.dll Thu Oct 12 11:44:08 2006 (452D9DE8)
bfa16000 bfa5e000 ati2cqag ati2cqag.dll Thu Oct 12 11:10:02 2006 (452D95EA)
bfa5e000 bfaa4000 atikvmag atikvmag.dll Thu Oct 12 11:15:34 2006 (452D9736)
bfaa4000 bfd0ad40 ati3duag ati3duag.dll Thu Oct 12 11:31:13 2006 (452D9AE1)
bfd0b000 bfe15d60 ativvaxx ativvaxx.dll Thu Oct 12 11:26:54 2006 (452D99DE)
f725f000 f7292200 update update.sys Wed Aug 04 15:58:32 2004 (41107B08)
f7293000 f72c3100 rdpdr rdpdr.sys Wed Aug 04 16:01:10 2004 (41107BA6)
f72c4000 f7487000 ati2mtag ati2mtag.sys Thu Oct 12 11:43:53 2006 (452D9DD9)
f7487000 f748fc00 isapnp isapnp.sys Sat Aug 18 06:58:01 2001 (3B7D8559)
f7497000 f74a1500 MountMgr MountMgr.sys Wed Aug 04 15:58:29 2004 (41107B05)
f74a7000 f74b3c80 VolSnap VolSnap.sys Wed Aug 04 16:00:14 2004 (41107B6E)
f74b7000 f74bfe00 disk disk.sys Wed Aug 04 15:59:53 2004 (41107B59)
f74c7000 f74d3200 CLASSPNP CLASSPNP.SYS Wed Aug 04 16:14:26 2004 (41107EC2)
f74d7000 f74e1e80 uagp35 uagp35.sys Wed Aug 04 16:07:43 2004 (41107D2F)
f75a7000 f75afd00 intelppm intelppm.sys Wed Aug 04 15:59:19 2004 (41107B37)
f75b7000 f75c3880 M2400 M2400.sys Mon Oct 13 17:22:36 2003 (3F8A52BC)
f75c7000 f75d3180 cdrom cdrom.sys Wed Aug 04 15:59:52 2004 (41107B58)
f75d7000 f75e5080 redbook redbook.sys Wed Aug 04 15:59:34 2004 (41107B46)
f75e7000 f75f1380 Imapi Imapi.SYS Wed Aug 04 16:00:12 2004 (41107B6C)
f75f7000 f7605b80 drmk drmk.sys Wed Aug 04 16:07:54 2004 (41107D3A)
f7627000 f7636d80 serial serial.sys Wed Aug 04 16:15:51 2004 (41107F17)
f7637000 f7643e00 i8042prt i8042prt.sys Wed Aug 04 16:14:36 2004 (41107ECC)
f7647000 f7653880 rasl2tp rasl2tp.sys Wed Aug 04 16:14:21 2004 (41107EBD)
f7657000 f7661200 raspppoe raspppoe.sys Wed Aug 04 16:05:06 2004 (41107C92)
f7667000 f7672d00 raspptp raspptp.sys Wed Aug 04 16:14:26 2004 (41107EC2)
f7677000 f767f900 msgpc msgpc.sys Wed Aug 04 16:04:11 2004 (41107C5B)
f7687000 f7690f00 termdd termdd.sys Wed Aug 04 15:58:52 2004 (41107B1C)
f7697000 f76a0480 NDProxy NDProxy.SYS Sat Aug 18 06:55:30 2001 (3B7D84C2)
f7707000 f770d200 PCIIDEX PCIIDEX.SYS Wed Aug 04 15:59:40 2004 (41107B4C)
f770f000 f7713900 PartMgr PartMgr.sys Sat Aug 18 11:32:23 2001 (3B7DC5A7)
f775f000 f7764000 usbuhci usbuhci.sys Wed Aug 04 16:08:34 2004 (41107D62)
f7767000 f776d800 usbehci usbehci.sys Wed Aug 04 16:08:34 2004 (41107D62)
f776f000 f7770000 fdc fdc.sys unavailable (00000000)
f7777000 f777ca00 mouclass mouclass.sys Wed Aug 04 15:58:32 2004 (41107B08)
f777f000 f7785000 kbdclass kbdclass.sys Wed Aug 04 15:58:32 2004 (41107B08)
f7787000 f778b880 TDI TDI.SYS Wed Aug 04 16:07:47 2004 (41107D33)
f778f000 f7793580 ptilink ptilink.sys Sat Aug 18 06:49:53 2001 (3B7D8371)
f7797000 f779b080 raspti raspti.sys Sat Aug 18 06:55:32 2001 (3B7D84C4)
f7897000 f789a000 BOOTVID BOOTVID.dll Sat Aug 18 06:49:09 2001 (3B7D8345)
f7957000 f795ac80 serenum serenum.sys Wed Aug 04 15:59:06 2004 (41107B2A)
f795b000 f795d580 ndistapi ndistapi.sys Sat Aug 18 06:55:29 2001 (3B7D84C1)
f7977000 f797ac80 mssmbios mssmbios.sys Wed Aug 04 16:07:47 2004 (41107D33)
f7987000 f7988b80 kdcom kdcom.dll Sat Aug 18 06:49:10 2001 (3B7D8346)
f7989000 f798a100 WMILIB WMILIB.SYS Sat Aug 18 07:07:23 2001 (3B7D878B)
f798b000 f798c500 viaide viaide.sys Wed Aug 04 15:59:42 2004 (41107B4E)
f798d000 f798e000 dmload dmload.sys unavailable (00000000)
f79a7000 f79a8100 swenum swenum.sys Wed Aug 04 15:58:41 2004 (41107B11)
f79b7000 f79b8280 USBD USBD.SYS Sat Aug 18 07:02:58 2001 (3B7D8682)
f7a07000 f7a08000 Fs_Rec Fs_Rec.SYS unavailable (00000000)
f7a09000 f7a0a080 Beep Beep.SYS Sat Aug 18 06:47:33 2001 (3B7D82E5)
f7a0b000 f7a0c080 mnmdd mnmdd.SYS Sat Aug 18 06:57:28 2001 (3B7D8538)
f7a0d000 f7a0e080 RDPCDD RDPCDD.sys Sat Aug 18 06:46:56 2001 (3B7D82C0)
f7a2f000 f7a30000 ParVdm ParVdm.SYS unavailable (00000000)
f7af2000 f7af2e00 UltraMonMirror UltraMonMirror.sys Mon Sep 25 05:23:12 2006 (4516DB20)
f7af3000 f7af3c00 audstub audstub.sys Sat Aug 18 06:59:40 2001 (3B7D85BC)
f7afd000 f7afe000 Null Null.SYS unavailable (00000000)
f7b77000 f7b77d00 dxgthk dxgthk.sys Sat Aug 18 06:53:12 2001 (3B7D8438)

Unloaded modules:
b346b000 b3495000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b346b000 b3495000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b7af4000 b7af6000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b3448000 b3472000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f7b85000 f7b86000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f70cb000 f70d8000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b3472000 b3495000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f709b000 f70a9000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
f7a0f000 f7a11000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b8c18000 b8c21000 processr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b9e90000 b9e95000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
b8188000 b818b000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
f7617000 f7621000 fetnd5b.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt