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BSOD Windows 2003 64 bit unknown image

Discussion in 'Windows Server System' started by mariodejager, 2009/10/22.

  1. 2009/10/22
    mariodejager

    mariodejager Inactive Thread Starter

    Joined:
    2009/10/22
    Messages:
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    Here is my dump file info from windiag.

    Please help with problem, only have unknown_image.

    thanks

    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [\\matrix\c$\WINDOWS\Minidump\Mini102209-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\windows\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:

    "nt" was not found in the image list.
    Debugger will attempt to load "nt" at given base 00000000`00000000.

    Please provide the full image name, including the extension (i.e. kernel32.dll)
    for more reliable results.Base address and size overrides can be given as
    .reload <image.ext>=<base>,<size>.
    Unable to load image nt, Win32 error 0n2
    Unable to add module at 00000000`00000000
    Debugger can not determine kernel base address
    Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (4 procs) Free x64
    Product: Server, suite: Enterprise TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0xfffff800`01000000 PsLoadedModuleList = 0xfffff800`011d4140
    Debug session time: Thu Oct 22 10:38:18.752 2009 (GMT+2)
    System Uptime: 5 days 11:36:58.671

    "nt" was not found in the image list.
    Debugger will attempt to load "nt" at given base 00000000`00000000.

    Please provide the full image name, including the extension (i.e. kernel32.dll)
    for more reliable results.Base address and size overrides can be given as
    .reload <image.ext>=<base>,<size>.
    Unable to load image nt, Win32 error 0n2
    Unable to add module at 00000000`00000000
    Debugger can not determine kernel base address
    Loading Kernel Symbols

    Loading User Symbols
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck A, {170, c, 1, fffff8000107e285}

    ***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000170, memory referenced
    Arg2: 000000000000000c, IRQL
    Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8000107e285, address which referenced memory

    Debugging Details:
    ------------------

    ***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.


    WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPoolCodeStart
    unable to get nt!MmPoolCodeEnd
    0000000000000170

    CURRENT_IRQL: 0

    FAULTING_IP:
    +0
    fffff800`0107e285 ?? ???

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT_SERVER_MINIDUMP

    BUGCHECK_STR: 0xA

    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8000102e890

    STACK_TEXT:
    fffffadf`5ec84dd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff800`0102e890


    STACK_COMMAND: kb

    SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    BUCKET_ID: CORRUPT_MODULELIST

    Followup: MachineOwner
    ---------
     
  2. 2009/10/22
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Follow these instructions to post a Dump Data Log.

    Please note:
     
    Arie,
    #2

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