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[BSOD: BugCheck 1000000A]

Discussion in 'Windows XP' started by jcramos, 2008/09/10.

  1. 2008/09/10
    jcramos

    jcramos Inactive Thread Starter

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    I keep on getting this BSOD, I ran the debugger and got this, I cant seem to find whats wrong, Can someone look at this for me.

    Thanks
    Jason



    Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Documents and Settings\Jason\Local Settings\Temp\WERa32a.dir00\Mini082708-05.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 2600.xpsp_sp2_gdr.070227-2254
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
    Debug session time: Wed Aug 27 18:18:49.062 2008 (GMT-4)
    System Uptime: 0 days 2:35:03.827
    Loading Kernel Symbols
    ......................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ..............
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000000A, {9000, 1c, 0, 804e1ffc}

    Probably caused by : hardware ( nt!KiTimerExpiration+30 )

    Followup: MachineOwner
    ---------






    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00009000, memory referenced
    Arg2: 0000001c, IRQL
    Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 804e1ffc, address which referenced memory

    Debugging Details:
    ------------------


    READ_ADDRESS: 00009000

    CURRENT_IRQL: 1c

    FAULTING_IP:
    nt!KiTimerExpiration+30
    804e1ffc b75f mov bh,5Fh

    CUSTOMER_CRASH_COUNT: 5

    DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: Idle

    MISALIGNED_IP:
    nt!KiTimerExpiration+30
    804e1ffc b75f mov bh,5Fh

    LAST_CONTROL_TRANSFER: from 804dcd22 to 804e1ffc

    STACK_TEXT:
    80556428 804dcd22 80561300 00000000 000915f4 nt!KiTimerExpiration+0x30
    80556450 804dcc07 00000000 0000000e 00000000 nt!KiRetireDpcList+0x61
    80556454 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x28


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!KiTimerExpiration+30
    804e1ffc b75f mov bh,5Fh

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!KiTimerExpiration+30

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    MODULE_NAME: hardware

    FAILURE_BUCKET_ID: IP_MISALIGNED

    BUCKET_ID: IP_MISALIGNED

    Followup: MachineOwner
    ---------
     
  2. 2008/09/10
    PeteC

    PeteC SuperGeek Staff

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    Jason

    The log points to a hardware error - unspecified ....

    Any solution is going to involve a lot of work in checking/replacing hardware, but you should debug a few more crashes to see if the same cause is stated.

    Check your hard drive with the manufacturer's diagnostic software ......

    ExcelStore ....
    http://www.excelstor.com/en/download.asp
    Hitachi/IBM .....
    http://www.hitachigst.com/hdd/support/download.htm
    Samsung ....
    http://www.samsung.com/global/business/hdd/support/utilities/Support_HUTIL.html
    Seagate, Maxtor, Quantum .....
    http://www.seagate.com/www/en-us/support/downloads/
    Western Digital ....
    http://support.wdc.com/download/

    Check your memory - even though memory corruption is not shown as the cause ......

    The only satisfactory way of testing RAM is to test the installed RAM in various configurations. If you have a single module swap it around the slots. If you have a pair of modules run each one singly, swapping between slots; then run them in pairs swapping between pairs of slots. If you have 2 sets of matched modules do not get them mixed up.

    If both the above pass muster run with all cards removed except the graphics card if required and reinstall one by one. If the BSOD's initially disappear and return on refitting a card you know where the problem lies. If not the problem lies elsewhere - mobo, PSU, CPU .....

    It would be a good idea to check out the temps and voltages using Everest - see if anything looks abnormal.

    Finally please note .....

    Unfortunately these logs require expert knowledge to analyze and there are only a few members (who occasionally visit WindowsBBS.com) that have the depth of knowledge necessary. Other members can make observations and suggestions as to how you might proceed toward finding the cause ....
     

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  4. 2008/09/10
    jcramos

    jcramos Inactive Thread Starter

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    Thanks Pete for all the information, I ran a memory test with Memstat-86 program and came back OK.

    I'm going to run a diagnostic on the hard drive and use EVEREST.

    Will let you know

    Jason
     

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