Resolved [Bsod 0xA0000001 - graphics driver?]

Hello everyone! I have this strange problem and i didn't know where else to look, btw i am desperate. And i would be very grateful for your help.

So not long ago i starteg getting BSOD. I thought it was graphic card driver problem since i got this after restart:

"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 85BF4008
BCP2: 8F02240C
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1 "

And than i installed ati 11.5 instead of 11.11 and changed the monitor cable to other graphic card out. It was fine for few days and than again, when i start playing WorldOfTanks i get BSOD i searched the internet a little and got here. I got Dump file read and here is link from the latest BSOD hour ago:

[Edit by Moderator: I will put a shortened version of the dump file here. If the details of the loaded and unloaded modules are required, please ask belacxx1 to send you the link in a PM - mattman.]

Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\112711-24804-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x83219000 PsLoadedModuleList = 0x83361810
Debug session time: Sun Nov 27 02:24:03.518 2011 (UTC + 1:00)
System Uptime: 0 days 7:23:22.641
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
.......
0: kd> !analyze -v;r;kv;lmtn;.logclose;q
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 00000005
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000

Debugging Details:
------------------

*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA0000001

PROCESS_NAME: System

CURRENT_IRQL: a

LAST_CONTROL_TRANSFER: from 8ec326f7 to 832f5d10

STACK_TEXT:
807868c8 8ec326f7 a0000001 00000005 00000000 nt!KeBugCheckEx+0x1e
WARNING: Stack unwind information not available. Following frames may be wrong.
807868ec 8ec332a3 60000100 80786908 8ec3ed60 atikmdag+0x1a6f7
807868f8 8ec3ed60 86fe0000 807869d4 80786958 atikmdag+0x1b2a3
80786908 8eca3c59 8634b000 80786918 00000040 atikmdag+0x26d60
80786958 8eca8c56 8705d000 8ec3328c 86fe0000 atikmdag+0x8bc59
80786a08 8eca8dd6 8705d000 870663b4 00000000 atikmdag+0x90c56
80786a54 8eca9272 00000000 870663b4 8705d000 atikmdag+0x90dd6
80786ab8 8eca93be 8705d000 870663b4 00000000 atikmdag+0x91272
80786b20 8ecade06 8705d000 870663b4 00000000 atikmdag+0x913be
80786b8c 8eca2d50 8705d000 86520940 8629cca0 atikmdag+0x95e06
80786ba4 8ec31d6e 8705d000 80786bc8 8ea2581e atikmdag+0x8ad50
80786bb0 8ea2581e 86520940 00000000 8687b500 atikmdag+0x19d6e
80786bc8 8ea628ec 86520940 00000000 80786bec atikmpag+0x481e
80786bd8 832a30de 8687b500 8651a8a8 00000000 dxgkrnl!DpiFdoMessageInterruptRoutine+0x17
80786bec 832587cd 8687b500 8651a8a8 80786c18 nt!KiInterruptMessageDispatch+0x12
80786bec 83256da0 8687b500 8651a8a8 80786c18 nt!KiInterruptDispatch+0x6d
80786d50 834276d3 8080a458 a5769af6 00000000 nt!KiXMMIZeroPagesNoSave+0x18
80786d78 8362eba9 ffffffff 83252c74 a629b94e nt!PspSystemThreadStartup+0x9e
80786d90 832d90f9 833a4487 8080a458 00000000 hal!KfLowerIrql+0x61
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND: kb

FOLLOWUP_IP:
atikmdag+1a6f7
8ec326f7 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: atikmdag+1a6f7

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4dae3b50

FAILURE_BUCKET_ID: 0xA0000001_atikmdag+1a6f7

BUCKET_ID: 0xA0000001_atikmdag+1a6f7

Followup: MachineOwner
---------

eax=8335017c ebx=8705d00a ecx=00000016 edx=00000000 esi=83342d20 edi=00000000
eip=832f5d10 esp=807868b0 ebp=807868c8 iopl=0 nv up ei pl nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000206
nt!KeBugCheckEx+0x1e:
832f5d10 cc int 3
ChildEBP RetAddr Args to Child
807868c8 8ec326f7 a0000001 00000005 00000000 nt!KeBugCheckEx+0x1e
WARNING: Stack unwind information not available. Following frames may be wrong.
807868ec 8ec332a3 60000100 80786908 8ec3ed60 atikmdag+0x1a6f7
807868f8 8ec3ed60 86fe0000 807869d4 80786958 atikmdag+0x1b2a3
80786908 8eca3c59 8634b000 80786918 00000040 atikmdag+0x26d60
80786958 8eca8c56 8705d000 8ec3328c 86fe0000 atikmdag+0x8bc59
80786a08 8eca8dd6 8705d000 870663b4 00000000 atikmdag+0x90c56
80786a54 8eca9272 00000000 870663b4 8705d000 atikmdag+0x90dd6
80786ab8 8eca93be 8705d000 870663b4 00000000 atikmdag+0x91272
80786b20 8ecade06 8705d000 870663b4 00000000 atikmdag+0x913be
80786b8c 8eca2d50 8705d000 86520940 8629cca0 atikmdag+0x95e06
80786ba4 8ec31d6e 8705d000 80786bc8 8ea2581e atikmdag+0x8ad50
80786bb0 8ea2581e 86520940 00000000 8687b500 atikmdag+0x19d6e
80786bc8 8ea628ec 86520940 00000000 80786bec atikmpag+0x481e
80786bd8 832a30de 8687b500 8651a8a8 00000000 dxgkrnl!DpiFdoMessageInterruptRoutine+0x17 (FPO: [Non-Fpo])
80786bec 832587cd 8687b500 8651a8a8 80786c18 nt!KiInterruptMessageDispatch+0x12
80786bec 83256da0 8687b500 8651a8a8 80786c18 nt!KiInterruptDispatch+0x6d (FPO: [0,2] TrapFrame @ 80786c18)
80786d50 834276d3 8080a458 a5769af6 00000000 nt!KiXMMIZeroPagesNoSave+0x18 (FPO: [0,1,0])
80786d78 8362eba9 ffffffff 83252c74 a629b94e nt!PspSystemThreadStartup+0x9e
80786d90 832d90f9 833a4487 8080a458 00000000 hal!KfLowerIrql+0x61 (FPO: [Non-Fpo])
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19

I would really appreciate your help because i'm getting miserable.

p.s sorry for my bad english, it's not my native language.

 

Hi and welcome to the WindowsBBS community.

I think you are correct that it is the graphics. I would uninstall the ATI software and drivers in Control Panel -> Programs and Features. Make sure you have an ATI installer ready for when you restart, but I usually (always?) install the drivers supplied with the graphics adapter.

When you restart after uninstalling, if you can't get into Windows, start up and go to the Advanced Startup Options menu (F8), choose "Enable low resolution video ". You will then be able to get into Windows and install the ATI software/drivers.

Check your Widows Updates, don't get Optional Updates automatically. Get your ATI updates from the adapter manufacturer's website (they might send you to the ATI website).

A workaround might be to lower the settings in the game. Games usually have a "readme" file where their program files are located (they might have something in their Start menu listing). The readme can tell you how to lower your settings.

Matt

 

Ok people this is what i have done so far...
Sry for writing like this, its copy from netepad.

*installed windows updates
*uninstalled gamebooster(rolled back changes)
*run SFC.EXE/SCANNOW -- no errors
*uninstalled video drivers (in safe mode>>driver sweeper+ccleaner)
*installed 11.11 ati driver
*screen fuzzy(some little squares all over the monitor and lines changing color), BSOD
*system repaird could not do anything, fuzzy screen
*still reporting BCCode: 116 error
*shut down, changed graphic card out to other DVI
*after shut down and few mins waiting now everything ok, gonna check diag tools and finally games
*starting video memory stress test... (all hardware sensors monitored in everest)
[27-Nov-11 5:00:20 PM] Pass completed (0 errors found)
*run FurMark stress test... GPU temp jumped to 100'c(GPU Shark readings) and fan speed to 100% and no BSOD after 2mins (testing time)
*run memtest86+ -- no errors
*Deus-Ex: Human Revolution worked fine for about an hour with GPU temp around 80'c.
*now WoT try -- working well for few hours, nothing triggered error
*system is working well for over 24h

Ok that's it, if i get any error soon i will post it here...