Bsod [0x0000000A]

Hello,

I'm trying to fix my wife computer that keeps getting the ever so hated Blue Screen Of Death. it always has the same message and I have beed told I can find the problem by searching this error message it reads
0x0000000A (0B6DFFBF4 0x00000002 0x0000001 0x806E4ACA) I found a post that had me run a "debug" program and I followed it to the letter. It would seem that the system crash is caused by a driver error But, I don't know what driver is causing the error? can anyone read this Debug list and tell me what to do next?

1: kd> kb
ChildEBP RetAddr Args to Child
b6ddfb14 805353cd c06b7d88 8880e8c0 007ffff8 hal!KeReleaseQueuedSpinLock+0x22
b6ddfb34 80519e2f 80560bc0 00000001 d6fb1000 nt!ExAcquireResourceExclusiveLite+0x67
b6ddfb8c 8056888b d6fb1000 00000000 b6ddfcd8 nt!MmCheckCachedPageState+0x93
b6ddfc1c ba623c9a 89c417e8 097eed8c 00020020 nt!CcFastCopyRead+0x301
b6ddfc74 ba6ae9a2 89c417e8 b6ddfcd8 00020020 Ntfs!NtfsCopyReadA+0x1bf
b6ddfc9c 8057b552 89c417e8 b6ddfcd8 00020020 sr!SrFastIoRead+0x40
b6ddfd38 8054086c 000000f8 00000000 00000000 nt!NtReadFile+0x2c4
b6ddfd38 7c90eb94 000000f8 00000000 00000000 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
023bfdf0 00000000 00000000 00000000 00000000 0x7c90eb94

thanks in advance for any help.

-Ousto

 

Dump data

Hey Pete,

thanks for the quick reply. I forgot to say in my earlier post that the BSOD happens when she is playing Lord of the rings online(lotro). thanks for looking at this for me.

here is the report from C:\WINDOWS\Minidump\Mini050808-01.dmp there is also an -02.dmp and an -03.dmp all from today.

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini050808-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Thu May 8 11:51:26.562 2008 (GMT-5)
System Uptime: 0 days 0:47:07.279
Loading Kernel Symbols
......................................................................................................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {80762bf4, 2, 1, 806e4aca}

*** ERROR: Module load completed but symbols could not be loaded for ALCXWDM.SYS
Probably caused by : portcls.sys ( portcls!CPortPinWaveCyclic:eviceIoControl+1cc )

Followup: MachineOwner
---------

1: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 80762bf4, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 806e4aca, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: 80762bf4

CURRENT_IRQL: 2

FAULTING_IP:
hal!KeReleaseQueuedSpinLock+22
806e4aca f00fb119 lock cmpxchg dword ptr [ecx],ebx

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: lotroclient.exe

TRAP_FRAME: a3865a2c -- (.trap 0xffffffffa3865a2c)
.trap 0xffffffffa3865a2c
ErrCode = 00000000
eax=88c7c008 ebx=00000000 ecx=8e334a18 edx=00000000 esi=887ee008 edi=c0000010
eip=b6a8260d esp=a3865aa0 ebp=a3865ac0 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
portcls!CPortPinWaveCyclic:eviceIoControl+0x1cc:
b6a8260d 8b4920 mov ecx,dword ptr [ecx+20h] ds:0023:8e334a38=????????
.trap
Resetting default scope

LAST_CONTROL_TRANSFER: from 805353cd to 806e4aca

STACK_TEXT:
a3865998 805353cd 88af56e8 c04719a0 8e334a38 hal!KeReleaseQueuedSpinLock+0x22
a38659b8 8051f08e 80560bc0 00000001 8e334a38 nt!ExAcquireResourceExclusiveLite+0x67
a3865a14 805437c8 00000000 8e334a38 00000000 nt!MmAccessFault+0x3e0
a3865a14 b6a8260d 00000000 8e334a38 00000000 nt!KiTrap0E+0xd0
a3865ac0 b6a7569d 88c7c008 89c25d48 887ee008 portcls!CPortPinWaveCyclic:eviceIoControl+0x1cc
a3865adc b6a4af0f 89c25d48 887ee008 a3865b04 portcls!DispatchDeviceIoControl+0x49
a3865aec b6a75880 89c25d48 887ee008 887ee150 ks!KsDispatchIrp+0x126
a3865b04 b6a75841 89c25d48 887ee008 a3865b30 portcls!KsoDispatchIrp+0x43
a3865b14 b6a8b054 89c25d48 887ee008 89c25d48 portcls!PcDispatchIrp+0x5f
WARNING: Stack unwind information not available. Following frames may be wrong.
a3865b30 804ef095 89c25d48 002f0003 806e4428 ALCXWDM+0x2054
a3865b40 80656128 00000000 887ee008 ffffffff nt!IopfCallDriver+0x31
a3865b64 b1492774 e5b297c8 00000000 887ee008 nt!IovCallDriver+0xa0
a3865bb4 b14952a2 887ee008 00000000 8e61cfe0 sysaudio!ForwardIrpNode+0x1b2
a3865c0c b6a4af85 89969820 887ee008 a3865c50 sysaudio!CPinInstance:inDispatchIoControl+0x153
a3865c1c 804ef095 89969820 887ee008 806e4428 ks!DispatchDeviceIoControl+0x28
a3865c2c 80656128 88af58f8 806e4410 887ee008 nt!IopfCallDriver+0x31
a3865c50 8057e70a 887ee150 88bb0820 887ee008 nt!IovCallDriver+0xa0
a3865c64 8057f56d 89969820 887ee008 88bb0820 nt!IopSynchronousServiceTail+0x60
a3865d00 805780c2 00000664 000002f0 00000000 nt!IopXxxControlFile+0x5c5
a3865d34 8054086c 00000664 000002f0 00000000 nt!NtDeviceIoControlFile+0x2a
a3865d34 7c90eb94 00000664 000002f0 00000000 nt!KiFastCallEntry+0xfc
0454fd54 00000000 00000000 00000000 00000000 0x7c90eb94


STACK_COMMAND: kb

FOLLOWUP_IP:
portcls!CPortPinWaveCyclic:eviceIoControl+1cc
b6a8260d 8b4920 mov ecx,dword ptr [ecx+20h]

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: portcls!CPortPinWaveCyclic:eviceIoControl+1cc

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: portcls

IMAGE_NAME: portcls.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 41107f13

FAILURE_BUCKET_ID: 0xA_W_VRF_portcls!CPortPinWaveCyclic:eviceIoControl+1cc

BUCKET_ID: 0xA_W_VRF_portcls!CPortPinWaveCyclic:eviceIoControl+1cc

Followup: MachineOwner
---------

eax=a38659ac ebx=00000000 ecx=80762bf4 edx=00000001 esi=80560bc0 edi=88af56e8
eip=806e4aca esp=a3865994 ebp=a38659b8 iopl=0 nv up ei pl zr na pe cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010247
hal!KeReleaseQueuedSpinLock+0x22:
806e4aca f00fb119 lock cmpxchg dword ptr [ecx],ebx ds:0023:80762bf4=????????
ChildEBP RetAddr Args to Child
a3865998 805353cd 88af56e8 c04719a0 8e334a38 hal!KeReleaseQueuedSpinLock+0x22 (FPO: [0,2,0])
a38659b8 8051f08e 80560bc0 00000001 8e334a38 nt!ExAcquireResourceExclusiveLite+0x67 (FPO: [Non-Fpo])
a3865a14 805437c8 00000000 8e334a38 00000000 nt!MmAccessFault+0x3e0 (FPO: [Non-Fpo])
a3865a14 b6a8260d 00000000 8e334a38 00000000 nt!KiTrap0E+0xd0 (FPO: [0,0] TrapFrame @ a3865a2c)
a3865ac0 b6a7569d 88c7c008 89c25d48 887ee008 portcls!CPortPinWaveCyclic:eviceIoControl+0x1cc (FPO: [Non-Fpo])
a3865adc b6a4af0f 89c25d48 887ee008 a3865b04 portcls!DispatchDeviceIoControl+0x49 (FPO: [Non-Fpo])
a3865aec b6a75880 89c25d48 887ee008 887ee150 ks!KsDispatchIrp+0x126 (FPO: [Non-Fpo])
a3865b04 b6a75841 89c25d48 887ee008 a3865b30 portcls!KsoDispatchIrp+0x43 (FPO: [Non-Fpo])
a3865b14 b6a8b054 89c25d48 887ee008 89c25d48 portcls!PcDispatchIrp+0x5f (FPO: [Non-Fpo])
WARNING: Stack unwind information not available. Following frames may be wrong.
a3865b30 804ef095 89c25d48 002f0003 806e4428 ALCXWDM+0x2054
a3865b40 80656128 00000000 887ee008 ffffffff nt!IopfCallDriver+0x31 (FPO: [0,0,0])
a3865b64 b1492774 e5b297c8 00000000 887ee008 nt!IovCallDriver+0xa0 (FPO: [Non-Fpo])
a3865bb4 b14952a2 887ee008 00000000 8e61cfe0 sysaudio!ForwardIrpNode+0x1b2 (FPO: [Non-Fpo])
a3865c0c b6a4af85 89969820 887ee008 a3865c50 sysaudio!CPinInstance:inDispatchIoControl+0x153 (FPO: [Non-Fpo])
a3865c1c 804ef095 89969820 887ee008 806e4428 ks!DispatchDeviceIoControl+0x28 (FPO: [Non-Fpo])
a3865c2c 80656128 88af58f8 806e4410 887ee008 nt!IopfCallDriver+0x31 (FPO: [0,0,0])
a3865c50 8057e70a 887ee150 88bb0820 887ee008 nt!IovCallDriver+0xa0 (FPO: [Non-Fpo])
a3865c64 8057f56d 89969820 887ee008 88bb0820 nt!IopSynchronousServiceTail+0x60 (FPO: [Non-Fpo])
a3865d00 805780c2 00000664 000002f0 00000000 nt!IopXxxControlFile+0x5c5 (FPO: [Non-Fpo])
a3865d34 8054086c 00000664 000002f0 00000000 nt!NtDeviceIoControlFile+0x2a (FPO: [Non-Fpo])
start end module name
804d7000 806e2000 nt ntkrpamp.exe Wed Feb 28 02:38:53 2007 (45E53F9D)
806e2000 80702d00 hal halmacpi.dll Wed Aug 04 00:59:09 2004 (41107B2D)
a34bb000 a34e5180 kmixer kmixer.sys Wed Jun 14 03:47:45 2006 (448FCD31)
a34ee000 a34f1800 asyncmac asyncmac.sys Wed Aug 04 01:05:02 2004 (41107C8E)
a3b4e000 a3b9f480 srv srv.sys Mon Aug 14 05:34:39 2006 (44E051BF)
a3bc8000 a3c08280 HTTP HTTP.sys Thu Mar 16 19:33:09 2006 (441A03C5)
a3e65000 a3e90d80 mrxdav mrxdav.sys Tue Dec 18 03:51:33 2007 (47679825)
a3f07000 a3f1b400 wdmaud wdmaud.sys Wed Jun 14 04:00:44 2006 (448FD03C)
a426d000 a4285980 dump_nvata dump_nvata.sys Mon Apr 24 19:52:25 2006 (444D72C9)
a4286000 a434ea60 avg7core avg7core.sys Wed Oct 10 11:23:39 2007 (470CFC8B)
a4377000 a43e5a00 mrxsmb mrxsmb.sys Fri May 05 04:41:42 2006 (445B1DD6)
a43e6000 a4410a00 rdbss rdbss.sys Fri May 05 04:47:55 2006 (445B1F4B)
a4411000 a4432d00 afd afd.sys Wed Aug 04 01:14:13 2004 (41107EB5)
a4476000 a4479900 ndisuio ndisuio.sys Mon Jun 20 20:52:55 2005 (42B772F7)
a447a000 a449af00 ipnat ipnat.sys Wed Sep 29 17:28:36 2004 (415B3714)
a449b000 a44c2c00 netbt netbt.sys Wed Aug 04 01:14:36 2004 (41107ECC)
a44e3000 a453ae80 tcpip tcpip.sys Tue Oct 30 12:20:52 2007 (472767F4)
a4556000 a4568400 ipsec ipsec.sys Wed Aug 04 01:14:27 2004 (41107EC3)
a4640000 a4642900 Dxapi Dxapi.sys Fri Aug 17 15:53:19 2001 (3B7D843F)
a4648000 a464a280 rasacd rasacd.sys Fri Aug 17 15:55:39 2001 (3B7D84CB)
a4688000 a468af80 mouhid mouhid.sys Fri Aug 17 15:47:57 2001 (3B7D82FD)
a4694000 a4696580 hidusb hidusb.sys Fri Aug 17 16:02:16 2001 (3B7D8658)
a46dc000 a46dd000 avgclean avgclean.sys Mon Dec 03 06:09:01 2007 (4753F1DD)
a46e0000 a46e1000 Null Null.SYS unavailable (00000000)
ac7b0000 ac7b1280 USBD USBD.SYS Fri Aug 17 16:02:58 2001 (3B7D8682)
acb36000 acb37000 ParVdm ParVdm.SYS unavailable (00000000)
acbfc000 acc05480 NDProxy NDProxy.SYS Fri Aug 17 15:55:30 2001 (3B7D84C2)
acc5c000 acc6b900 Cdfs Cdfs.SYS Wed Aug 04 01:14:09 2004 (41107EB1)
ad427000 ad42f700 netbios netbios.sys Wed Aug 04 01:03:19 2004 (41107C27)
ae024000 ae02c580 NVENETFD NVENETFD.sys Fri Apr 14 22:09:02 2006 (444063CE)
ae034000 ae03c880 Fips Fips.SYS Fri Aug 17 20:31:49 2001 (3B7DC585)
ae064000 ae072100 usbhub usbhub.sys Wed Aug 04 01:08:40 2004 (41107D68)
b0f03000 b0f0b700 wanarp wanarp.sys Wed Aug 04 01:04:57 2004 (41107C89)
b0f33000 b0f42380 rspndr rspndr.sys Wed Nov 08 02:51:53 2006 (45519AA9)
b10ec000 b10f3880 Npfs Npfs.SYS Wed Aug 04 01:00:38 2004 (41107B86)
b10f4000 b10f8a80 Msfs Msfs.SYS Wed Aug 04 01:00:37 2004 (41107B85)
b1114000 b1119200 vga vga.sys Wed Aug 04 01:07:06 2004 (41107D0A)
b111c000 b1122180 HIDPARSE HIDPARSE.SYS Wed Aug 04 01:08:15 2004 (41107D4F)
b1492000 b14a0d80 sysaudio sysaudio.sys Wed Aug 04 01:15:54 2004 (41107F1A)
b253d000 b2541500 watchdog watchdog.sys Wed Aug 04 01:07:32 2004 (41107D24)
b2585000 b258bc80 avg7rsxp avg7rsxp.sys Tue Jan 30 09:08:42 2007 (45BF5F7A)
b6207000 b623a200 update update.sys Wed Aug 04 00:58:32 2004 (41107B08)
b623b000 b626b100 rdpdr rdpdr.sys Wed Aug 04 01:01:10 2004 (41107BA6)
b626c000 b627ce00 psched psched.sys Wed Aug 04 01:04:16 2004 (41107C60)
b627d000 b6293680 ndiswan ndiswan.sys Wed Aug 04 01:14:30 2004 (41107EC6)
b6294000 b62a7780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 01:07:04 2004 (41107D08)
b62a8000 b69bf480 nv4_mini nv4_mini.sys Wed Dec 05 04:20:59 2007 (47567B8B)
b69c0000 b69f6600 NVSNPU NVSNPU.SYS Fri Apr 14 22:08:31 2006 (444063AF)
b69f7000 b6a41800 NVNRM NVNRM.SYS Fri Apr 14 22:08:45 2006 (444063BD)
b6a42000 b6a64680 ks ks.sys Wed Aug 04 01:15:20 2004 (41107EF8)
b6a65000 b6a88980 portcls portcls.sys Wed Aug 04 01:15:47 2004 (41107F13)
b6a89000 b6e605c0 ALCXWDM ALCXWDM.SYS Thu Mar 08 00:34:43 2007 (45EFAE83)
b6e61000 b6e83e80 USBPORT USBPORT.SYS Wed Aug 04 01:08:34 2004 (41107D62)
b6e84000 b6e97900 parport parport.sys Wed Aug 04 00:59:04 2004 (41107B28)
b6e98000 b6ea6080 redbook redbook.sys Wed Aug 04 00:59:34 2004 (41107B46)
b6ea8000 b6eb4180 cdrom cdrom.sys Wed Aug 04 00:59:52 2004 (41107B58)
b6eb8000 b6ec6b80 drmk drmk.sys Wed Aug 04 01:07:54 2004 (41107D3A)
b6ec8000 b6ed4e00 i8042prt i8042prt.sys Wed Aug 04 01:14:36 2004 (41107ECC)
b6ed8000 b6ee7d80 serial serial.sys Wed Aug 04 01:15:51 2004 (41107F17)
b856c000 b856fc80 mssmbios mssmbios.sys Wed Aug 04 01:07:47 2004 (41107D33)
b8588000 b858a580 ndistapi ndistapi.sys Fri Aug 17 15:55:29 2001 (3B7D84C1)
b858c000 b858f300 nvnetbus nvnetbus.sys Fri Apr 14 22:09:04 2006 (444063D0)
b9b09000 b9b13200 raspppoe raspppoe.sys Wed Aug 04 01:05:06 2004 (41107C92)
b9b29000 b9b35880 rasl2tp rasl2tp.sys Wed Aug 04 01:14:21 2004 (41107EBD)
ba2df000 ba2e2c80 serenum serenum.sys Wed Aug 04 00:59:06 2004 (41107B2A)
ba2eb000 ba2ee500 L8042Kbd L8042Kbd.sys Wed Apr 11 18:29:06 2007 (461D6F42)
ba5bb000 ba5d5580 Mup Mup.sys Wed Aug 04 01:15:20 2004 (41107EF8)
ba5d6000 ba602a80 NDIS NDIS.sys Wed Aug 04 01:14:27 2004 (41107EC3)
ba603000 ba68f400 Ntfs Ntfs.sys Fri Feb 09 05:10:31 2007 (45CC56A7)
ba690000 ba6a6780 KSecDD KSecDD.sys Wed Aug 04 00:59:45 2004 (41107B51)
ba6a7000 ba6b8f00 sr sr.sys Wed Aug 04 01:06:22 2004 (41107CDE)
ba6b9000 ba6ba000 fltMgr fltMgr.sys unavailable (00000000)
ba6d9000 ba6f1980 nvatabus nvatabus.sys Mon Apr 24 19:52:25 2006 (444D72C9)
ba6f2000 ba70a980 nvata nvata.sys Mon Apr 24 19:52:25 2006 (444D72C9)
ba70b000 ba722480 atapi atapi.sys Wed Aug 04 00:59:41 2004 (41107B4D)
ba723000 ba748700 dmio dmio.sys Wed Aug 04 01:07:13 2004 (41107D11)
ba749000 ba767880 ftdisk ftdisk.sys Fri Aug 17 15:52:41 2001 (3B7D8419)
ba768000 ba778a80 pci pci.sys Wed Aug 04 01:07:45 2004 (41107D31)
ba779000 ba7a6d80 ACPI ACPI.sys Wed Aug 04 01:07:35 2004 (41107D27)
ba8a8000 ba8b0c00 isapnp isapnp.sys Fri Aug 17 15:58:01 2001 (3B7D8559)
ba8b8000 ba8c2500 MountMgr MountMgr.sys Wed Aug 04 00:58:29 2004 (41107B05)
ba8c8000 ba8d4c80 VolSnap VolSnap.sys Wed Aug 04 01:00:14 2004 (41107B6E)
ba8d8000 ba8e0e00 disk disk.sys Wed Aug 04 00:59:53 2004 (41107B59)
ba8e8000 ba8f4200 CLASSPNP CLASSPNP.SYS Wed Aug 04 01:14:26 2004 (41107EC2)
ba968000 ba970900 msgpc msgpc.sys Wed Aug 04 01:04:11 2004 (41107C5B)
ba978000 ba986000 AmdK8 AmdK8.sys Mon Mar 07 15:58:10 2005 (422CCE72)
ba998000 ba9a1f00 termdd termdd.sys Wed Aug 04 00:58:52 2004 (41107B1C)
baa38000 baa40d80 HIDCLASS HIDCLASS.SYS Wed Aug 04 01:08:18 2004 (41107D52)
baae8000 baaf3d00 raspptp raspptp.sys Wed Aug 04 01:14:26 2004 (41107EC2)
bab08000 bab12380 imapi imapi.sys Wed Aug 04 01:00:12 2004 (41107B6C)
bab28000 bab2e200 PCIIDEX PCIIDEX.SYS Wed Aug 04 00:59:40 2004 (41107B4C)
bab30000 bab34900 PartMgr PartMgr.sys Fri Aug 17 20:32:23 2001 (3B7DC5A7)
bab38000 bab3cde0 PxHelp20 PxHelp20.sys Wed Jan 12 13:55:13 2005 (41E580A1)
bab68000 bab6c080 raspti raspti.sys Fri Aug 17 15:55:32 2001 (3B7D84C4)
bab70000 bab76000 kbdclass kbdclass.sys Wed Aug 04 00:58:32 2004 (41107B08)
bab80000 bab85a00 mouclass mouclass.sys Wed Aug 04 00:58:32 2004 (41107B08)
bab90000 bab94280 usbohci usbohci.sys Wed Aug 04 01:08:34 2004 (41107D62)
baba0000 baba6800 usbehci usbehci.sys Wed Aug 04 01:08:34 2004 (41107D62)
baba8000 babac880 TDI TDI.SYS Wed Aug 04 01:07:47 2004 (41107D33)
babb8000 babbc580 ptilink ptilink.sys Fri Aug 17 15:49:53 2001 (3B7D8371)
bacb8000 bacbb000 BOOTVID BOOTVID.dll Fri Aug 17 15:49:09 2001 (3B7D8345)
bada8000 bada9b80 kdcom kdcom.dll Fri Aug 17 15:49:10 2001 (3B7D8346)
badaa000 badab100 WMILIB WMILIB.SYS Fri Aug 17 16:07:23 2001 (3B7D878B)
badac000 badad000 dmload dmload.sys unavailable (00000000)
badbc000 badbd080 avg7rsw avg7rsw.sys Tue Jul 26 07:10:51 2005 (42E6284B)
badbe000 badbf100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 16:07:23 2001 (3B7D878B)
bae0e000 bae0f100 swenum swenum.sys Wed Aug 04 00:58:41 2004 (41107B11)
bae14000 bae15900 splitter splitter.sys Wed Jun 14 03:47:46 2006 (448FCD32)
bae54000 bae55000 Fs_Rec Fs_Rec.SYS unavailable (00000000)
bae56000 bae57080 Beep Beep.SYS Fri Aug 17 15:47:33 2001 (3B7D82E5)
bae58000 bae59080 mnmdd mnmdd.SYS Fri Aug 17 15:57:28 2001 (3B7D8538)
bae5a000 bae5b080 RDPCDD RDPCDD.sys Fri Aug 17 15:46:56 2001 (3B7D82C0)
bae70000 bae70d00 pciide pciide.sys Fri Aug 17 15:51:49 2001 (3B7D83E5)
baec7000 baec7c00 audstub audstub.sys Fri Aug 17 15:59:40 2001 (3B7D85BC)
bafb6000 bafb6d00 dxgthk dxgthk.sys Fri Aug 17 15:53:12 2001 (3B7D8438)
bf800000 bf9c2800 win32k win32k.sys Wed Mar 19 04:46:46 2008 (47E0E106)
bf9c3000 bf9d4580 dxg dxg.sys Wed Aug 04 01:00:51 2004 (41107B93)
bf9d5000 bff56900 nv4_disp nv4_disp.dll Wed Dec 05 04:17:08 2007 (47567AA4)
bffa0000 bffe5c00 ATMFD ATMFD.DLL Wed Aug 04 02:56:56 2004 (411096C8)

Unloaded modules:
a3e91000 a3ebc000 kmixer.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
baeec000 baeed000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a3ee4000 a3f07000 aec.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
acc4c000 acc59000 DMusic.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b6ef8000 b6f06000 swmidi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b0f75000 b0f77000 splitter.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
acc5c000 acc65000 processr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
a4650000 a4654000 kbdhid.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
b253d000 b2542000 Cdaudio.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
a4654000 a4657000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
b2545000 b254a000 Flpydisk.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
b254d000 b2554000 Fdc.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt



thanks again for your help,

-Ousto

 

Hi, Ousto. Welcome to Windows BBS!

Looks like you might need to focus on your audio card.

Perhaps you can locate updated drivers for the audio card from the audio card manufacturer's web site.

If the audio hardware is built-into the motherboard, then you may need to locate updated audio drivers at the computer manufacturer's web site for the particular computer brand/model (or motherboard manufacturer's web site for the particular motherboard brand/model/revision number).

There might be an update for the Lord of the Rings Online (LOTRO) client application or support information via the LOTRO web site that might address the issue. (I am not familiar with LOTRO.)

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Are any issues identified in Device Manager? Look for icons shown as question marks, exclamation points, etc.

How to Access Device Manager in Windows XP
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Quick Method:

1. Hold down the Windows key and press the Pause/Break key.
   (The "System Properties" window will open.)
2. Click on the "Hardware" tab.
3. Click on the "Device Manager" button.

Alternate Method 1:

1. Click Start.
2. Right-click on "My Computer ".
3. Select "Properties ".
   (The "System Properties" window will open.)
4. Click on the "Hardware" tab.
5. Click on the "Device Manager" button.

Alternate Method 2:

1. Click Start.
2. Click on "Control Panel ".
3. Click (or double-click) on "System ".
   (The "System Properties" window will open.)
4. Click on the "Hardware" tab.
5. Click on the "Device Manager" button.

NOTE: The "alternate" methods above may vary, depending on how one has Windows XP preferences configured.