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Browsers won't connect to internet

Discussion in 'Networking (Hardware & Software)' started by bobhair, 2010/12/20.

  1. 2010/12/20
    bobhair

    bobhair Inactive Thread Starter

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    Hello. I'm new here. My browsers won't connect, even though there is internet connection. When I open the browser it says cannot connect. I use mainly firefox, but I also tried internet explorer and opera. All 3 browsers wouldn't work.

    I use Windows XP. Our internet is ATT DSL. My brother set up my laptop for wireless. He has the modem and all the other dsl info.

    I'm not sure what happened. I stepped away from the computer and when I came back the browsers wouldn't work anymore. The internet was connected the whole time.

    I do remember cleaning the registry with ccleaner, but I don't remember what file was removed.

    I checked one of the old posts and it said to try Winsockfix. I tried it but it didn't work.

    Can anyone please help? Thanks in advance.
     
  2. 2010/12/20
    markmadras

    markmadras Banned

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    Your PC is receiving the wireless signal but not making a connection with it. Strange that it disconnected by itself. Did your brother set up security on the modem, if so you need to set this up on your PC also.

    First try this.

    Please report back and tell us what happened.
     

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  4. 2010/12/20
    bobhair

    bobhair Inactive Thread Starter

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    Hi. I followed your instructions and it says I am connected to the network. All 5 bars are green so the signal is strong. It is security enabled and my brother has all the info. Unfortunately, he is out of town, so he can't look at my laptop.

    Is it possible that I deleted something in the registry by accident? Do you have any other suggestions? Thank you
     
  5. 2010/12/20
    markmadras

    markmadras Banned

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    This article has all the information you need to set up a secure network and as you will see to join it you need security keys.

    You might have deleted something with CCleaner but I think it unlikely. If your brother is not able to help you out (I suspect he has the key on a flash drive) you can reset the router which will clear all the security and password settings, then follow this guide to set all the security again.

    Take note that you might need to upgrade your service pack level for XP if you are not already using SP3. Also, you may need to go online to find the default password for your router and to be sure you have the correct IP address for it.

    http://compnetworking.about.com/cs/winxpnetworking/ht/wpainwindowsxp.htm

    Simply by resetting the router should allow you to get a connection, somewhere on the box there will be a small hole marked reset, you need to insert something like a paperclip and hold down the internal switch for at least 5 seconds. Once done reboot your PC and try for a connection.
     
  6. 2010/12/20
    leushino

    leushino Well-Known Member

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    If you cleaned the registry with CCleaner (and I'd strongly discourage you from doing this in the future), did you make a back-up as CCleaner suggests? If so, run the back-up.
     
  7. 2010/12/20
    Scott Smith

    Scott Smith Inactive Alumni

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    Double check this:
    I have seen some browsers have a phantom proxi server installed because of spyware.

    In Internet Expolrer go to tools/internet options/ connection tab / and depending on your version of IE it will vary here but make sure there is no proxi server checked off.
     
  8. 2010/12/21
    The Old Chief Lifetime Subscription

    The Old Chief Inactive

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    Since I use CCleaner myself (as well as others), I am curious why you strongly discourage the use of CCleaner?

    If not CCeaner then do you have a recommendation that is FREE?

    BTW, Seems like I started using CCleaner because it was recommended on this forum in another posting a year or so back.

    Ray
     
  9. 2010/12/21
    PeteC

    PeteC SuperGeek Staff

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    We strongly advise against the use of any registry cleaner regardless of moniker - they do very little good - you will see no noticeable performance increase and in inexperienced hands can render the computer unbootable.

    Only under very specific circumstances should a cleaner be used - e.g. to remove the traces of an uninstalled program which may be preventing the installation of a newer version or the reinstallation of the original version.

    There is nothing wrong with CCleaner in general - just stay away from the registry cleaning facility incorporated in it :)
     
  10. 2010/12/21
    markmadras

    markmadras Banned

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    I have often used registry cleaners and many years ago had to do a repair install because of errors caused by one, so I agree they can cause problems. I regularly use one on my windows 7 install and on a vista machine without any problems and often notice it speeds the machine up.

    This is going off topic:)
     
    Last edited: 2010/12/21
  11. 2010/12/21
    broni

    broni Moderator Malware Analyst

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    Adding to Pete's post...

    Registry cleaners/optimizers are not recommended for several reasons:

    • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

      The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
    • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry ". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
    • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
    • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
    • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results ".
    Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


    ===============================================================

    There are very good alternatives to CCleaner, which don't play with registry.

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.

    2. Download ATF Cleaner by Atribune.

    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Unselect Cookies.
    Click the Empty Selected button.

    If you use Firefox browser
    Click Firefox at the top and choose: Select All
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Unselect Cookies.
    Click the Empty Selected button.

    If you use Opera browser
    Click Opera at the top and choose: Select All
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Unselect Cookies.
    Click the Empty Selected button.

    Click Exit on the Main menu to close the program.

    =================================================================

    @ bobhair
    Let's see, if you really do have a connection....

    1. Click Start>Run (Start> "Start search" in Vista).

    2. Type in (or copy and paste):

    cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

    and press Enter.

    3. Notepad will open.

    4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.
     
  12. 2010/12/21
    Scott Smith

    Scott Smith Inactive Alumni

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    I like that cmd. I'm going to have to keep that one stashed somewhere. ;)
     
  13. 2010/12/21
    broni

    broni Moderator Malware Analyst

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    All credits go to SpywareDr. :)
     
  14. 2010/12/21
    Scott Smith

    Scott Smith Inactive Alumni

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    I already made another one.
    cmd /c ipconfig /all>%temp%\$.$&notepad %temp%\$.$
     

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