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[Bogus "new hardware installed" message]

Discussion in 'Windows XP' started by Imstuck, 2005/02/15.

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  1. 2005/02/15
    Imstuck

    Imstuck Inactive Thread Starter

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    Hello can anyone help?

    Everytime I start up my computer I have a message that reads new hardware detected. The problem is I have not installed any new hardware. Windows then tries to find software for this new mystery device. The only clue I have is the device is called pci modem. Any ideas
     
    Imstuck,
    #1
  2. 2005/02/15
    Newt

    Newt Inactive

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    I modified your thread title from Help I have not installed new hardware to more closely reflect the problem.

    Also, please do not inculde "Help" in a thread title. It just adds clutter since all threads on here are asking for help in solving a PC problem.
     
    Newt,
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  4. 2005/02/16
    PeteC

    PeteC SuperGeek Staff

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    Go into Device Manager and look for a yellow exclamation mark alongside either your modem or an unknown device. Right click on the modem/device > properties and look for any error message.

    Alternatively look in Event Viewer > System immediately after boot and look for any error messages flagged with a yellow exclamation mark or a red cross. Double click on the message to open and on the icon below the up/down arrows to copy to clipboard and post here if relevant.

    pci modem - an internal modem, generally on a plugin card in a pci slot or sometimes as a chip on the motherboard.
     
    PeteC,
    #3
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