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bluescreen - please help me with these dump

Discussion in 'Windows XP' started by bodegabar, 2007/07/30.

  1. 2007/07/30
    bodegabar

    bodegabar Inactive Thread Starter

    Joined:
    2007/07/30
    Messages:
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    hello everybody

    all day i get a bluescreen.
    i have this minidump, who can help me ?????

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced. This cannot be protected by try-except,
    it must be protected by a Probe. Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: e4081000, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: bf965a07, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 00000001, (reserved)

    Debugging Details:
    ------------------


    Could not read faulting driver name

    READ_ADDRESS: e4081000

    FAULTING_IP:
    win32k!vSrcCopyS4D24+1c0
    bf965a07 8b0e mov ecx,dword ptr [esi]

    MM_INTERNAL_CODE: 1

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x50

    PROCESS_NAME: WINWORD.EXE

    LAST_CONTROL_TRANSFER: from bf839e20 to bf965a07

    STACK_TEXT:
    a8f08550 bf839e20 00000010 820bdc30 e3f8fd08 win32k!vSrcCopyS4D24+0x1c0
    a8f08764 bf02a89c e3f8fd08 00000000 a8f08acc win32k!NtGdiAlphaBlend+0x295
    WARNING: Stack unwind information not available. Following frames may be wrong.
    a8f0878c bf02a4f8 e3f8fd08 e4073850 a8f08acc igxpgd32+0x689c
    a8f08970 bf03e20d e3f8fd08 e4073850 a8f08acc igxpgd32+0x64f8
    a8f08998 bf018e8d e3f8fd08 e4073850 a8f08acc igxpgd32+0x1a20d
    a8f08a54 bf805d3a e3f8fd08 e4073850 a8f08acc igxprd32+0x6e8d
    a8f08aa0 bf8334bb e3f8fd08 e4073850 a8f08acc win32k!DC::bCompute+0x1a6
    a8f08be0 bf8e1048 00000001 e3885540 00000000 win32k!ulIndexedGetMatchFromPalentry+0x50
    a8f08c4c bf95af4d 0d050864 0d050864 00000000 win32k!itrp_ISECT+0xb5
    a8f08c88 bf91b757 0b01085d 0d050864 00000000 win32k!MulAlphaBlend+0x25b
    a8f08cc4 bf91bc3c 00000010 00000000 a8f08d30 win32k!xxxCompositedPaint+0x60
    a8f08ce8 bf8e1d7d 821236d8 00000228 821236d8 win32k!StartScreenSaver+0x41
    a8f08d04 bf8e1ded 821236d8 00000002 a8f08d30 win32k!xxxScrollWindowEx+0x38
    a8f08d54 8054060c 00000002 0013f2bc 0013f2e8 win32k!xxxScrollWindowEx+0x134
    a8f08d64 7c91eb94 badb0d00 0013f2ac a9e8a54a nt!RtlIpv4StringToAddressA+0xfd
    a8f08d78 00000000 00000000 00000000 00000000 0x7c91eb94


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    igxpgd32+689c
    bf02a89c ?? ???

    SYMBOL_STACK_INDEX: 2

    SYMBOL_NAME: igxpgd32+689c

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: igxpgd32

    IMAGE_NAME: igxpgd32.dll

    DEBUG_FLR_IMAGE_TIMESTAMP: 4526c948

    FAILURE_BUCKET_ID: 0x50_igxpgd32+689c

    BUCKET_ID: 0x50_igxpgd32+689c

    Followup: MachineOwner
    ---------
    :eek:
     
  2. 2007/07/30
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
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    bodegabar - Welcome to the Board :)

    Unfortunately these logs require expert knowledge to analyse and no one on the Board at present has the depth of knowledge necessary. However we can make observations and suggestions as to how you might proceed towards finding the cause ....

    Can you give us some background as to when the BSOD's started - have you changed/added hardware or software?

    Would you please run your dump file through our Dump Data Collection tool and post the whole log - some parts are missing from the one you posted ....

    http://www.windowsbbs.com/showthread.php?t=33471

    I suggest you check your memory using Windows Memory Diagnostic Tool or Memtest - full test, not the quick option although you may run that first if you wish.
     

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