Blue wallpaper like screen

Hi Everyone,

I first want to say, great forum. I didn't know this existed until now. I work on a computer tech support helpdesk and I show them the forum tomorrow.

I'm really good with computers, I got my A+, Network+, Server+, Inet+, and MCP although this even stumps me and I wanted to see if anyone here has any ideas or seen this before.

At anytime of day or night I can be doing anything on the computer and all of a sudden my computer will goto a screen and lock up my computer. I can't press control-alt-delete or anything to get around it. The screen is blue and light blue strips. It almost looks like a nice wallpaper background.

I run Norton Anti-virus and it found 0 virues. I have Lavasofts Ad-aware and thats not finding anything either. I removed my temporary internet files and temporary files.

I went into safe mode and removed some programs that I no longer run and also ran disk defrag as well and that didn't do anything.

I was just wondering if anyone here had any ideas for me.

Thanks in advance.

 

Pete,

Thanks for your message. I will look into my video card driver as a possible issue.

I check my processes a lot but was wondering if there was a way I can post my processes on here to see if anyone can spot any of them that can be trouble. One that I might of missed.

If there is a way let me know and I "ll get it on here for you to look at.

Thanks!

 

Hello,

I downloaded and ran Process Explorer. Nice program. I believe I seen this before somewhere but not 100% sure.

Well, below is my processes running. To me it looks fine but I could be over looking something.

Process PID CPU Description Company Name
System Idle Process 0
Interrupts n/a 1.75 Hardware Interrupts
DPCs n/a 3.51 Deferred Procedure Calls
System 4 0.88
smss.exe 392 Windows NT Session Manager Microsoft Corporation
csrss.exe 444 2.63 Client Server Runtime Process Microsoft Corporation
winlogon.exe 484 Windows NT Logon Application Microsoft Corporation
services.exe 528 7.89 Services and Controller app Microsoft Corporation
svchost.exe 700 Generic Host Process for Win32 Services Microsoft Corporation
AOLHostManager.exe 3564 AOLHostManager Service America Online, Inc.
AOLServiceHost.exe 3736 AOLServiceHost Service America Online, Inc.
hpoevm08.exe 2436 HP OfficeJet COM Event Manager Hewlett-Packard Co.
hposts08.exe 3180 HP OfficeJet Status Hewlett-Packard Co.
svchost.exe 748 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 816 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 904 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 984 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1020 Generic Host Process for Win32 Services Microsoft Corporation
ccSvcHst.exe 1156 0.88 Symantec Service Framework Symantec Corporation
AppSvc32.exe 1240 55.26 Symantec Application Core Service Symantec Corporation
spoolsv.exe 1336 Spooler SubSystem App Microsoft Corporation
mainserv.exe 1720 Battery backup management service American Power Conversion Corporation
AluSchedulerSvc.exe 1740 Automatic LiveUpdate Scheduler Service Symantec Corporation
svchost.exe 1784 Generic Host Process for Win32 Services Microsoft Corporation
MDM.EXE 1840 Machine Debug Manager Microsoft Corporation
NPROTECT.EXE 1900 Norton Protection Status Symantec Corporation
nvsvc32.exe 1976 NVIDIA Driver Helper Service, Version 45.23 NVIDIA Corporation
NOPDB.exe 200 NOPDB Symantec Corporation
svchost.exe 216 Generic Host Process for Win32 Services Microsoft Corporation
symlcsvc.exe 312 Symantec Core Component Symantec Corporation
vmware-authd.exe 328 VMware Authorization Service VMware, Inc.
wanmpsvc.exe 408 Wan Miniport (ATW) Service America Online, Inc.
alg.exe 1436 Application Layer Gateway Service Microsoft Corporation
svchost.exe 3896 Generic Host Process for Win32 Services Microsoft Corporation
wmpnetwk.exe 4036 Windows Media Player Network Sharing Service Microsoft Corporation
AOLacsd.exe 592 AOL Connectivity Service America Online
HPZipm12.exe 2740 PML Driver HP
svchost.exe 3456 Generic Host Process for Win32 Services Microsoft Corporation
lsass.exe 540 LSA Shell (Export Version) Microsoft Corporation
explorer.exe 2652 1.75 Windows Explorer Microsoft Corporation
mixer.exe 3352 Mixer C-Media Electronic Inc. (www.cmedia.com.tw)
ccApp.exe 3360 Symantec User Session Symantec Corporation
Navw32.exe 2752 Norton AntiVirus Scanner Module Symantec Corporation
Ad-Watch.exe 3580 0.88 Ad-Watch System Protector Lavasoft Sweden
ctfmon.exe 3624 CTF Loader Microsoft Corporation
wmpnscfg.exe 3652 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation
DvzIncMsgr.exe 4004 DataViz Update Checker DataViz, Inc.
Hotsync.exe 1360 HotSync® Manager Application PalmSource, Inc
hpqtra08.exe 732 HP Digital Imaging Monitor Hewlett-Packard Co.
hpobnz08.exe 888 HP OfficeJet COM Device Objects Hewlett-Packard Co.
hpotdd01.exe 108 hpotdd01 Hewlett-Packard
PTVManager.exe 148 Pocket TV Manager
taskmgr.exe 2592 Windows TaskManager Microsoft Corporation
OUTLOOK.EXE 584 Microsoft Office Outlook Microsoft Corporation
iexplore.exe 5036 Internet Explorer Microsoft Corporation
WeatherD.exe 2168 9.65 Weather Display Weather Display
WUrapidfire.exe 3432 For home weather stations Weather Display
ftpupd.exe 2792 5.26
Pandion.exe 3048 1.75 Pandion Instant Messenger Deckers & Staelens VOF
procexp.exe 5720 7.89 Sysinternals Process Explorer Sysinternals
apcsystray.exe 588 PowerChute system tray power icon American Power Conversion Corporation
aolsoftware.exe 3324 AOL America Online, Inc.
hpqgalry.exe 2356 Hewlett-Packard Co.

Thanks!!

 

Hello,

I came across something else that is funny. I been noticing IE giving me problems lately. It's slow and seems buggy. Although it doesn't cause me problems daily so I don't know if its a fluke or just buggy. I "Could" go back down to IE6 but wanted others opinions before doing this.

Please check out http://www.clovisweather.net/iescreen.jpg as that is one of my screens I saw come up when IE was "Busy ".

I was doing something on yahoo and I got this screen for a little bit then IE came back to life again. It's like a screen is behind my IE screen.

Has anyone else seen this type of behavor in IE?

Thanks

-Jason