BLUE SCREEN when logging Out

BSOD Problem for several months, seems to be increasing in frequency.
All programs closed down then log out - OK on several occasions (in given session) then randomly will crash.

Use BULLGUARD AV. It reports no virus issues. Stops occasional malware - adaware, etc. nothing "serious ".

Win7 Reliability Monitor places the PC as 20-40% reliable.
Memory search indicates no probems.

2 profiles on PC
- 1) Mine and 2) my Wife's
NB her profile seems to be several times larger than mine since inception (2 years ago approx.). I am the main user.
She was the first to report the problem (& only recently have I encountered the BSOD). On initial set up of PC, her profile crashed when I set the password originally, but I this profile alone being afraid to lose any of her emails, etc..

Programs in use most frequently - IE8, Outlook, Facebook nothing "heavy" at present.

OTHER "symptoms" perhaps
I noticed on recent examination that Action Centre appears not to send reports on the BSOD to MS for some reason.

I was unable to update to Win8 - the log file was unreadable.......

I have several recent minidumps. I am unable to read contents (lack of skill or program, possibly. I can supply one at start of month and 1 from a day ago if appropriate.

Have tried Device Manager - no amber or red triangles visible.

 

SDK Software development kit will not load

Is this another symptom?

I have log files however from the minidump - can I attach these to an email or send them to you some other way perhaps?

The SDK Debug .exe will not load. I even tried installing as ADMINISTRATOR
I am directed to http://go.microsoft.com/fwlink/?LinkId=130245 for further help but it seems unhelpful.

LinkId above suggests that a preinstalled version of vcredist... may cause an issue. SEARCH indicates that VCREDIST is not on my PC

This seems to be the critical error
15:02:56 25 February 2013: C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\SFX\vcredist_x64.exe installation failed with return code 5100


The INSTALLATION LOG is too large to include in the replky: If it helps an abridged log is below:

15:01:36 25 February 2013: -------------------------------------------------------------------------------------------------
15:01:36 25 February 2013: [SDKSetup:Info] Begin
15:01:36 25 February 2013: [SDKSetup:Info] SDKSetup Version 7.1.7600.30111
15:01:36 25 February 2013: [SDKSetup:Info] Beginning download of file http://download.microsoft.com/download/A/6/A/A6AC035D-DA3F-4F0C-ADA4-37C8E5D34E3D/setup\SDKSetup.cab to C:\Users\Peter\AppData\Local\Temp\SDKSetup\SDKSetup.cab
15:01:36 25 February 2013: [SDKSetup:Info] Successfully downloaded the file http://download.microsoft.com/download/A/6/A/A6AC035D-DA3F-4F0C-ADA4-37C8E5D34E3D/setup\SDKSetup.cab to C:\Users\Peter\AppData\Local\Temp\SDKSetup\SDKSetup.cab
15:01:37 25 February 2013: [SDKSetup:Info] SDKSetupDll_DoTasks: Starting
15:01:38 25 February 2013: [SDKSetup:Info] SDKSetupDll_DoTasksWithGUI: Starting
15:01:38 25 February 2013: [SDKSetup:Info] Config_OS_Detect: Operating system installation (detected)
15:01:38 25 February 2013: [SDKSetup:Info] Config_MSI_Detect: Windows Installer Setup (detected)
15:01:38 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7
15:01:38 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7; Installed: Unknown;
15:01:38 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKproduct.
15:01:38 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7
15:01:38 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Headers and Libraries
15:01:38 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Headers and Libraries; Installed: Unknown;
15:01:38 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKBuildproduct.
15:01:38 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Headers and Libraries
15:01:38 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Common Utilities
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Common Utilities; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKToolsproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Common Utilities
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Utilities for Win32 Development
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Utilities for Win32 Development; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKWin32Toolsproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Utilities for Win32 Development
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Samples
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Samples; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKSamplesproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Samples
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK Net Fx Interop Headers And Libraries
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK Net Fx Interop Headers And Libraries; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKInteropproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK Net Fx Interop Headers And Libraries
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK Intellisense and Reference Assemblies
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK Intellisense and Reference Assemblies; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKIntellisenseRefAssysproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK Intellisense and Reference Assemblies
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft .Net Framework Reference Assemblies
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft .Net Framework Reference Assemblies; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the NetFxRefAssysproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft .Net Framework Reference Assemblies
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Intellisense for .Net
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Intellisense for .Net; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKIntellisenseNFXproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Intellisense for .Net
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Compilers for x86
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Compilers for x86; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the vc_stdx86product.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Compilers for x86
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Compilers for x64
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Compilers for x64; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the vc_stdamd64product.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Compilers for x64
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Tools for .NET Development
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Tools for .NET Development; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKNetFxToolsproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Tools for .NET Development
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Application Verifier
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Application Verifier; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKApplicationVerifierproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Application Verifier
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Windows Debugging Tools
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Windows Debugging Tools; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKDebuggingToolsproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Windows Debugging Tools
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Redistributable Components for Application Verifier and Windows Debugging Tools
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Redistributable Components for Application Verifier and Windows Debugging Tools; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKAppVerDebuggingToolsRedistproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Redistributable Components for Application Verifier and Windows Debugging Tools
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Redistributable Components for Application Verifier
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Redistributable Components for Application Verifier; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the AppVerRedistproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Redistributable Components for Application Verifier
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Redistributable Components for Windows Debugging Tools
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Redistributable Components for Windows Debugging Tools; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the DebuggingToolsRedistproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Redistributable Components for Windows Debugging Tools
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Tools for .NET 4 Development
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Tools for .NET 4 Development; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKNetFx40Toolsproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Tools for .NET 4 Development
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Help Viewer
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Help Viewer; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKHelpproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Help Viewer
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Windows Performance Toolkit
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Windows Performance Toolkit; Installed: Unknown;
15:01:39 25 February 2013: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKPerformanceToolKitproduct.
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Windows Performance Toolkit
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: NativeDev
15:01:39 25 February 2013: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: NativeDev; Installed: Absent; Request: None;
15:01:39 25 February 2013: [SDKSetup:Info]

Property(S): WinSDK_VC.9039 = C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\PristineConfigFiles\VC\
Property(S): WinSDK_SDK.9038 = C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\PristineConfigFiles\SDK\
Property(S): WinSDK_VC.9044 = C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\ShippedConfigFiles\VC\
Property(S): WinSDK_Bin.8052 = C:\Program Files\Microsoft SDKs\Windows\v7.1\Bin\
Property(S): MSBuild_MicrosoftNetFrameworkTargets_ImportAfter = C:\Program Files (x86)\MSBuild\4.0\Microsoft.NETFramework.targets\ImportAfter\
Property(S): MSBuild_Windows7.1SDK_Win32 = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\Win32\PlatformToolsets\Windows7.1SDK\
Property(S): MSBuild_Windows7.1SDK_x64 = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\x64\PlatformToolsets\Windows7.1SDK\
Property(S): MSBuild_Windows7.1SDK_Itanium = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\Itanium\PlatformToolsets\Windows7.1SDK\
Property(S): WinSDK_SFX.14788 = C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\SFX\
Property(S): WinSDK_SDKMenuDir.2 = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Windows SDK v7.1\
Property(S): WinSDK_SDKMenuDir_VSREG.18 = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Windows SDK v7.1\Visual Studio Registration\
Property(S): TARGETDIR = C:\
Property(S): SourceDir = C:\Users\Peter\AppData\Local\Temp\SDKSetup\WinSDK\WinSDK_amd64\
Property(S): WinSDK_Redist.8821 = C:\Program Files\Microsoft SDKs\Windows\v7.1\Redist\
Property(S): WinSDK_INSTALLLOCATIONBASE.32 = C:\Program Files\Microsoft SDKs\Windows\
Property(S): WinSDK_INSTALLEDSDKSROOT.24 = C:\Program Files\Microsoft SDKs\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartMenuFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8 = C:\StrtFldr\
Property(S): INSTALLLOCATION_Bin = C:\Program Files\Microsoft SDKs\Windows\v7.1\Bin\
Property(S): INSTALLLOCATION_Help = C:\Program Files\Microsoft SDKs\Windows\v7.1\Help\
Property(S): INSTALLLOCATION_Include = C:\Program Files\Microsoft SDKs\Windows\v7.1\Include\
Property(S): INSTALLLOCATION_Lib = C:\Program Files\Microsoft SDKs\Windows\v7.1\Lib\
Property(S): INSTALLLOCATION_Setup = C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\
Property(S): INSTALLLOCATION_Bin_WMI = C:\Program Files\Microsoft SDKs\Windows\v7.1\WMI\
Property(S): WinSDK_ShippedConfigFiles.9041 = C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\ShippedConfigFiles\
Property(S): WinSDK_PristineConfigFiles.9037 = C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\PristineConfigFiles\
Property(S): MSBuild_MicrosoftNetFrameworkTargets = C:\Program Files (x86)\MSBuild\4.0\Microsoft.NETFramework.targets\
Property(S): MSBuild_ToolsVersion4 = C:\Program Files (x86)\MSBuild\4.0\
Property(S): MSBuild = C:\Program Files (x86)\MSBuild\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): MSBuild_PlatformToolsets_Win32 = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\Win32\PlatformToolsets\
Property(S): MSBuild_Win32 = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\Win32\
Property(S): MSBuild_Platforms = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\
Property(S): MSBuild_v4.0 = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\
Property(S): MSBuild_Microsoft.Cpp = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\
Property(S): MSBuild_PlatformToolsets_x64 = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\x64\PlatformToolsets\
Property(S): MSBuild_x64 = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\x64\
Property(S): MSBuild_PlatformToolsets_Itanium = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\Itanium\PlatformToolsets\
Property(S): MSBuild_Itanium = C:\Program Files (x86)\MSBuild\Microsoft.Cpp\v4.0\Platforms\Itanium\
Property(S): VersionNT = 601
Property(S): Manufacturer = Microsoft Corporation
Property(S): ProductCode = {3156336D-8E44-3671-A6FE-AE51D3D6564E}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Microsoft Windows SDK for Windows 7 (7.1)
Property(S): ProductVersion = 7.1.30514
Property(S): ProductShortName = Microsoft Windows SDK
Property(S): VSAssemblyVersion = 10.0.0.0

Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): ProductID = 12345-111-1111111-03449
Property(S): USERNAME = Peter
Property(S): Installed = 00:00:00
Property(S): DATABASE = C:\Windows\Installer\2474b4.msi
Property(S): OriginalDatabase = C:\Users\Peter\AppData\Local\Temp\SDKSetup\WinSDK\WinSDK_amd64\WinSDK_amd64.msi
Property(S): UILevel = 2
Property(S): MsiUISourceResOnly = 1
Property(S): Preselected = 1
Property(S): SHIMFLAGS = 512
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 1502075384
Property(S): PrimaryVolumeSpaceRequired = -6464
Property(S): PrimaryVolumeSpaceRemaining = 1502081848
Property(S): PrimaryVolumePath = C:
=== Logging stopped: 25/02/2013 15:03:00 ===
MSI (s) (70:78) [15:03:00:079]: Product: Microsoft Windows SDK for Windows 7 (7.1) -- Removal completed successfully.

MSI (s) (70:78) [15:03:00:079]: Windows Installer removed the product. Product Name: Microsoft Windows SDK for Windows 7 (7.1). Product Version: 7.1.30514. Product Language: 1033. Manufacturer: Microsoft Corporation. Removal success or error status: 0.

15:02:53 25 February 2013: [SDKSetup:Info] Successfully downloaded the file http://download.microsoft.com/downl...etup\WinSDKDebuggingTools_amd64\dbg_amd64.msi to C:\Users\Peter\AppData\Local\Temp\SDKSetup\WinSDKDebuggingTools\WinSDKDebuggingTools_amd64\dbg_amd64.msi
15:02:53 25 February 2013: [SDKSetup:Info] File succesfully downloaded - source:http://download.microsoft.com/downl...etup/WinSDKDebuggingTools_amd64/dbg_amd64.msi target:file:///C:/Users/Peter/AppData/Local/Temp/SDKSetup/WinSDKDebuggingTools/WinSDKDebuggingTools_amd64/dbg_amd64.msi size:17529856
15:02:53 25 February 2013: SFX C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\SFX\vcredist_x64.exe installation started with log file C:\Users\Peter\AppData\Local\Temp\Microsoft Windows SDK for Windows 7_619481a2-ab46-431c-b227-8308ede21b1f_SFX.log
15:02:56 25 February 2013: C:\Program Files\Microsoft SDKs\Windows\v7.1\Setup\SFX\vcredist_x64.exe installation failed with return code 5100
15:03:00 25 February 2013: [SDKSetup:Error] Config_Products_Install: Installation of Product Microsoft Windows SDK for Windows 7 (failed): Please refer to Samples\Setup\HTML\ConfigDetails.htm document for further information. Stack: at SDKSetup.Product.ConfigureRelatedSfx() at SDKSetup.Product.ConfigureNewProduct(ManualResetEvent CancelEvent)
15:03:00 25 February 2013: [SDKSetup:Info] Config_Products_InstallNew: End installation of new product: Microsoft Windows SDK for Windows 7
15:03:00 25 February 2013: [SDKSetup:Error] Config_Products_Install: Windows SDK Setup (failed): Installation of the "Microsoft Windows SDK for Windows 7" product has reported the following error: Please refer to Samples\Setup\HTML\ConfigDetails.htm document for further information. Stack: at SDKSetup.Product.ConfigureNewProduct(ManualResetEvent CancelEvent) at SDKSetup.Product.SetupProduct(TaskMode taskMode, ManualResetEvent CancelEvent) at SDKSetup.ProductCollection.SetupProducts(TaskMode taskMode, DownloadManager downloadManager, ManualResetEvent cancelEvent) at SDKSetup.ConfigProducts.DoCurrentTask(TaskMode Task)

 

PS forgot to mention

The Disk drive sounds "busy" as though it is being searched or indexed.
I have turned off indexing and we had "gadgets" and Google Chrome in the early days. Both of these are supposed to be disabled and not loaded these days.

 

Thank you for your help & Thanks also to peterc who has "tidied up" my posting to virus forum. Logs submitted as requested.
PS
Is there any easier way of reducing log size & sending it to you (for future use & assistance to others).
P

 

continues

Thank you for directing me to the MALWARE area. I had several problems which are now resolved.

The BSOD continues and also now during times when the PC is unused.
I attach latest report generated:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 6153

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800525D8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030713-31059-01.dmp
C:\Users\Peter\AppData\Local\Temp\WER-16385346-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

How do I send copies of the minidump etc?

Thanking you in advance

 

Log minidump

Once again, problems loading SDK unit. Obtained Win 8 (&7) Dev Toolkit from MSoft & this seems to have provided the cdb.exe file.
The C:\Windows\Minidump\030713-31059-01.dmp
is below:
(NB I was unable to locate the C:\Users\Peter\AppData\Local\Temp\WER-16385346-0.sysdata.xml on the PC for some reason.).

Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\030713-31059-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`03462000 PsLoadedModuleList = 0xfffff800`036a6670
Debug session time: Thu Mar 7 12:03:16.186 2013 (UTC + 1:00)
System Uptime: 0 days 0:00:12.450
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800525d8f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800525d8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`031bd6f0 fffff800`03723ca9 : fffffa80`0525d8d0 fffffa80`039f1660 00000000`0000000a 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031bdc10 fffff800`03604077 : fffffa80`0525d8d0 fffff800`0367e2d8 fffffa80`039f1660 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031bdc40 fffff800`0356b435 : fffff800`036dfae0 00000000`00000001 fffffa80`053ed400 fffffa80`039f1660 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031bdc80 fffff800`034e0ca9 : fffff880`0119be00 fffff800`0356b410 fffffa80`039f1600 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031bdcb0 fffff800`0377834a : 00000000`00000000 fffffa80`039f1660 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031bdd40 fffff800`034c8946 : fffff880`02f63180 fffffa80`039f1660 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031bdd80 00000000`00000000 : fffff880`031be000 fffff880`031b8000 fffff880`03dca890 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

rax=fffffa8005486000 rbx=fffffa800525d8f8 rcx=fffff880031bd730
rdx=fffff88002fe0000 rsi=0000000000000000 rdi=fffffa8005486000
rip=fffff8000391170c rsp=fffff880031bd6f0 rbp=0000000000000001
r8=000000000000f1e0 r9=00000000000007ff r10=000000000000060c
r11=0000000000000000 r12=fffff800036dfb40 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`0391170c 48897c2438 mov qword ptr [rsp+38h],rdi ss:0018:fffff880`031bd728=1009000080faffff
Child-SP RetAddr : Args to Child : Call Site
fffff880`031bd6f0 fffff800`03723ca9 : fffffa80`0525d8d0 fffffa80`039f1660 00000000`0000000a 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031bdc10 fffff800`03604077 : fffffa80`0525d8d0 fffff800`0367e2d8 fffffa80`039f1660 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031bdc40 fffff800`0356b435 : fffff800`036dfae0 00000000`00000001 fffffa80`053ed400 fffffa80`039f1660 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031bdc80 fffff800`034e0ca9 : fffff880`0119be00 fffff800`0356b410 fffffa80`039f1600 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031bdcb0 fffff800`0377834a : 00000000`00000000 fffffa80`039f1660 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031bdd40 fffff800`034c8946 : fffff880`02f63180 fffffa80`039f1660 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031bdd80 00000000`00000000 : fffff880`031be000 fffff880`031b8000 fffff880`03dca890 00000000`00000000 : nt!KiStartSystemThread+0x16
start end module name
fffff800`00bad000 fffff800`00bb7000 kdcom kdcom.dll Sat Feb 05 17:52:49 2011 (4D4D8061)
fffff800`03419000 fffff800`03462000 hal hal.dll Sat Nov 20 14:00:25 2010 (4CE7C669)
fffff800`03462000 fffff800`03a49000 nt ntkrnlmp.exe Sat Jan 05 04:08:37 2013 (50E79935)
fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Sat Nov 20 10:20:43 2010 (4CE792EB)
fffff880`00c5c000 fffff880`00c86000 ataport ataport.SYS Tue Jul 14 01:19:52 2009 (4A5BC118)
fffff880`00c86000 fffff880`00c9e000 amd_sata amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`00cae000 fffff880`00cbb000 mcupdate mcupdate.dll Tue Jul 14 03:29:09 2009 (4A5BDF65)
fffff880`00cbb000 fffff880`00ccf000 PSHED PSHED.dll Tue Jul 14 03:32:23 2009 (4A5BE027)
fffff880`00ccf000 fffff880`00d2d000 CLFS CLFS.SYS Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`00d2d000 fffff880`00ded000 CI CI.dll Sat Nov 20 14:12:36 2010 (4CE7C944)
fffff880`00e00000 fffff880`00e33000 pci pci.sys Sat Nov 20 10:19:11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys Tue Jul 14 02:01:31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys Sat Mar 17 06:06:09 2012 (4F641BC1)
fffff880`00e55000 fffff880`00e6a000 volmgr volmgr.sys Sat Nov 20 10:19:28 2010 (4CE792A0)
fffff880`00e6a000 fffff880`00e71000 pciide pciide.sys Tue Jul 14 01:19:49 2009 (4A5BC115)
fffff880`00e71000 fffff880`00e81000 PCIIDEX PCIIDEX.SYS Tue Jul 14 01:19:48 2009 (4A5BC114)
fffff880`00e81000 fffff880`00e9b000 mountmgr mountmgr.sys Sat Nov 20 10:19:21 2010 (4CE79299)
fffff880`00e9b000 fffff880`00ea6000 pavboot64 pavboot64.sys Mon Jun 29 13:50:23 2009 (4A48AA7F)
fffff880`00ea6000 fffff880`00eaf000 atapi atapi.sys Tue Jul 14 01:19:47 2009 (4A5BC113)
fffff880`00ebe000 fffff880`00f80000 Wdf01000 Wdf01000.sys Thu Jul 26 04:25:13 2012 (5010AA89)
fffff880`00f80000 fffff880`00f90000 WDFLDR WDFLDR.SYS Thu Jul 26 04:29:04 2012 (5010AB70)
fffff880`00f90000 fffff880`00fe7000 ACPI ACPI.sys Sat Nov 20 10:19:16 2010 (4CE79294)
fffff880`00fe7000 fffff880`00ff0000 WMILIB WMILIB.SYS Tue Jul 14 01:19:51 2009 (4A5BC117)
fffff880`00ff0000 fffff880`00ffa000 msisadrv msisadrv.sys Tue Jul 14 01:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000 msrpc msrpc.sys Sat Nov 20 10:21:56 2010 (4CE79334)
fffff880`0105e000 fffff880`010d0000 cng cng.sys Fri Aug 24 17:47:16 2012 (5037A204)
fffff880`010ef000 fffff880`01152000 storport storport.sys Fri Mar 11 05:30:23 2011 (4D79A55F)
fffff880`01152000 fffff880`01160000 amd_xata amd_xata.sys Wed Apr 11 16:40:27 2012 (4F8597DB)
fffff880`01160000 fffff880`0116b000 amdxata amdxata.sys Fri Mar 19 17:18:18 2010 (4BA3A3CA)
fffff880`0116b000 fffff880`011b7000 fltmgr fltmgr.sys Sat Nov 20 10:19:24 2010 (4CE7929C)
fffff880`011b7000 fffff880`011cb000 fileinfo fileinfo.sys Tue Jul 14 01:34:25 2009 (4A5BC481)
fffff880`011cb000 fffff880`011d7040 PxHlpa64 PxHlpa64.sys Tue Oct 20 20:08:42 2009 (4ADDFCAA)
fffff880`01200000 fffff880`0120a000 Fs_Rec Fs_Rec.sys Thu Mar 01 04:41:06 2012 (4F4EEFD2)
fffff880`0122f000 fffff880`013d2000 Ntfs Ntfs.sys Fri Aug 31 17:14:14 2012 (5040D4C6)
fffff880`013d2000 fffff880`013ed000 ksecdd ksecdd.sys Sat Jun 02 04:50:23 2012 (4FC97F6F)
fffff880`013ed000 fffff880`013fe000 pcw pcw.sys Tue Jul 14 01:19:27 2009 (4A5BC0FF)
fffff880`01400000 fffff880`01449000 fwpkclnt fwpkclnt.sys Thu Jan 03 04:06:48 2013 (50E4F5C8)
fffff880`01454000 fffff880`01546000 ndis ndis.sys Wed Aug 22 17:11:46 2012 (5034F6B2)
fffff880`01546000 fffff880`015a6000 NETIO NETIO.SYS Wed Aug 22 17:11:28 2012 (5034F6A0)
fffff880`015a6000 fffff880`015d1000 ksecpkg ksecpkg.sys Fri Aug 24 17:48:29 2012 (5037A24D)
fffff880`01600000 fffff880`01800000 tcpip tcpip.sys Thu Jan 03 04:11:48 2013 (50E4F6F4)
fffff880`0182e000 fffff880`0187a000 volsnap volsnap.sys Sat Nov 20 10:20:08 2010 (4CE792C8)
fffff880`0187a000 fffff880`01882000 spldr spldr.sys Mon May 11 18:56:27 2009 (4A0858BB)
fffff880`01882000 fffff880`018bc000 rdyboost rdyboost.sys Sat Nov 20 10:43:10 2010 (4CE7982E)
fffff880`018bc000 fffff880`018c5000 Saibad64 Saibad64.sys Tue Oct 28 04:56:15 2008 (49068D5F)
fffff880`018c5000 fffff880`018d0000 Sahdad64 Sahdad64.sys Tue Oct 28 04:56:11 2008 (49068D5B)
fffff880`018d0000 fffff880`018e2000 mup mup.sys Tue Jul 14 01:23:45 2009 (4A5BC201)
fffff880`018e2000 fffff880`018eb000 hwpolicy hwpolicy.sys Sat Nov 20 10:18:54 2010 (4CE7927E)
fffff880`018eb000 fffff880`01925000 fvevol fvevol.sys Sat Nov 20 10:24:06 2010 (4CE793B6)
fffff880`01925000 fffff880`0193b000 disk disk.sys Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`0193b000 fffff880`0196b000 CLASSPNP CLASSPNP.SYS Sat Nov 20 10:19:23 2010 (4CE7929B)
fffff880`0196b000 fffff880`01973000 AtiPcie64 AtiPcie64.sys Wed Mar 10 15:33:45 2010 (4B97ADC9)
fffff880`01973000 fffff880`01981000 crashdmp crashdmp.sys Tue Jul 14 02:01:01 2009 (4A5BCABD)
fffff880`01981000 fffff880`0198b000 dump_storport dump_storport.sys Fri Apr 22 22:04:32 2011 (4DB1DF50)
fffff880`0198b000 fffff880`019a3000 dump_amd_sata dump_amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`019a3000 fffff880`019b6000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 01:21:51 2009 (4A5BC18F)
Mini Kernel Dump does not contain unloaded driver list
Closing open log file c:debuglog.txt

 

1st additional dump

Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\030713-31059-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`03462000 PsLoadedModuleList = 0xfffff800`036a6670
Debug session time: Thu Mar 7 12:03:16.186 2013 (UTC + 1:00)
System Uptime: 0 days 0:00:12.450
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800525d8f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800525d8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`031bd6f0 fffff800`03723ca9 : fffffa80`0525d8d0 fffffa80`039f1660 00000000`0000000a 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031bdc10 fffff800`03604077 : fffffa80`0525d8d0 fffff800`0367e2d8 fffffa80`039f1660 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031bdc40 fffff800`0356b435 : fffff800`036dfae0 00000000`00000001 fffffa80`053ed400 fffffa80`039f1660 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031bdc80 fffff800`034e0ca9 : fffff880`0119be00 fffff800`0356b410 fffffa80`039f1600 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031bdcb0 fffff800`0377834a : 00000000`00000000 fffffa80`039f1660 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031bdd40 fffff800`034c8946 : fffff880`02f63180 fffffa80`039f1660 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031bdd80 00000000`00000000 : fffff880`031be000 fffff880`031b8000 fffff880`03dca890 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

rax=fffffa8005486000 rbx=fffffa800525d8f8 rcx=fffff880031bd730
rdx=fffff88002fe0000 rsi=0000000000000000 rdi=fffffa8005486000
rip=fffff8000391170c rsp=fffff880031bd6f0 rbp=0000000000000001
r8=000000000000f1e0 r9=00000000000007ff r10=000000000000060c
r11=0000000000000000 r12=fffff800036dfb40 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`0391170c 48897c2438 mov qword ptr [rsp+38h],rdi ss:0018:fffff880`031bd728=1009000080faffff
Child-SP RetAddr : Args to Child : Call Site
fffff880`031bd6f0 fffff800`03723ca9 : fffffa80`0525d8d0 fffffa80`039f1660 00000000`0000000a 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031bdc10 fffff800`03604077 : fffffa80`0525d8d0 fffff800`0367e2d8 fffffa80`039f1660 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031bdc40 fffff800`0356b435 : fffff800`036dfae0 00000000`00000001 fffffa80`053ed400 fffffa80`039f1660 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031bdc80 fffff800`034e0ca9 : fffff880`0119be00 fffff800`0356b410 fffffa80`039f1600 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031bdcb0 fffff800`0377834a : 00000000`00000000 fffffa80`039f1660 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031bdd40 fffff800`034c8946 : fffff880`02f63180 fffffa80`039f1660 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031bdd80 00000000`00000000 : fffff880`031be000 fffff880`031b8000 fffff880`03dca890 00000000`00000000 : nt!KiStartSystemThread+0x16
start end module name
fffff800`00bad000 fffff800`00bb7000 kdcom kdcom.dll Sat Feb 05 17:52:49 2011 (4D4D8061)
fffff800`03419000 fffff800`03462000 hal hal.dll Sat Nov 20 14:00:25 2010 (4CE7C669)
fffff800`03462000 fffff800`03a49000 nt ntkrnlmp.exe Sat Jan 05 04:08:37 2013 (50E79935)
fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Sat Nov 20 10:20:43 2010 (4CE792EB)
fffff880`00c5c000 fffff880`00c86000 ataport ataport.SYS Tue Jul 14 01:19:52 2009 (4A5BC118)
fffff880`00c86000 fffff880`00c9e000 amd_sata amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`00cae000 fffff880`00cbb000 mcupdate mcupdate.dll Tue Jul 14 03:29:09 2009 (4A5BDF65)
fffff880`00cbb000 fffff880`00ccf000 PSHED PSHED.dll Tue Jul 14 03:32:23 2009 (4A5BE027)
fffff880`00ccf000 fffff880`00d2d000 CLFS CLFS.SYS Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`00d2d000 fffff880`00ded000 CI CI.dll Sat Nov 20 14:12:36 2010 (4CE7C944)
fffff880`00e00000 fffff880`00e33000 pci pci.sys Sat Nov 20 10:19:11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys Tue Jul 14 02:01:31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys Sat Mar 17 06:06:09 2012 (4F641BC1)
fffff880`00e55000 fffff880`00e6a000 volmgr volmgr.sys Sat Nov 20 10:19:28 2010 (4CE792A0)
fffff880`00e6a000 fffff880`00e71000 pciide pciide.sys Tue Jul 14 01:19:49 2009 (4A5BC115)
fffff880`00e71000 fffff880`00e81000 PCIIDEX PCIIDEX.SYS Tue Jul 14 01:19:48 2009 (4A5BC114)
fffff880`00e81000 fffff880`00e9b000 mountmgr mountmgr.sys Sat Nov 20 10:19:21 2010 (4CE79299)
fffff880`00e9b000 fffff880`00ea6000 pavboot64 pavboot64.sys Mon Jun 29 13:50:23 2009 (4A48AA7F)
fffff880`00ea6000 fffff880`00eaf000 atapi atapi.sys Tue Jul 14 01:19:47 2009 (4A5BC113)
fffff880`00ebe000 fffff880`00f80000 Wdf01000 Wdf01000.sys Thu Jul 26 04:25:13 2012 (5010AA89)
fffff880`00f80000 fffff880`00f90000 WDFLDR WDFLDR.SYS Thu Jul 26 04:29:04 2012 (5010AB70)
fffff880`00f90000 fffff880`00fe7000 ACPI ACPI.sys Sat Nov 20 10:19:16 2010 (4CE79294)
fffff880`00fe7000 fffff880`00ff0000 WMILIB WMILIB.SYS Tue Jul 14 01:19:51 2009 (4A5BC117)
fffff880`00ff0000 fffff880`00ffa000 msisadrv msisadrv.sys Tue Jul 14 01:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000 msrpc msrpc.sys Sat Nov 20 10:21:56 2010 (4CE79334)
fffff880`0105e000 fffff880`010d0000 cng cng.sys Fri Aug 24 17:47:16 2012 (5037A204)
fffff880`010ef000 fffff880`01152000 storport storport.sys Fri Mar 11 05:30:23 2011 (4D79A55F)
fffff880`01152000 fffff880`01160000 amd_xata amd_xata.sys Wed Apr 11 16:40:27 2012 (4F8597DB)
fffff880`01160000 fffff880`0116b000 amdxata amdxata.sys Fri Mar 19 17:18:18 2010 (4BA3A3CA)
fffff880`0116b000 fffff880`011b7000 fltmgr fltmgr.sys Sat Nov 20 10:19:24 2010 (4CE7929C)
fffff880`011b7000 fffff880`011cb000 fileinfo fileinfo.sys Tue Jul 14 01:34:25 2009 (4A5BC481)
fffff880`011cb000 fffff880`011d7040 PxHlpa64 PxHlpa64.sys Tue Oct 20 20:08:42 2009 (4ADDFCAA)
fffff880`01200000 fffff880`0120a000 Fs_Rec Fs_Rec.sys Thu Mar 01 04:41:06 2012 (4F4EEFD2)
fffff880`0122f000 fffff880`013d2000 Ntfs Ntfs.sys Fri Aug 31 17:14:14 2012 (5040D4C6)
fffff880`013d2000 fffff880`013ed000 ksecdd ksecdd.sys Sat Jun 02 04:50:23 2012 (4FC97F6F)
fffff880`013ed000 fffff880`013fe000 pcw pcw.sys Tue Jul 14 01:19:27 2009 (4A5BC0FF)
fffff880`01400000 fffff880`01449000 fwpkclnt fwpkclnt.sys Thu Jan 03 04:06:48 2013 (50E4F5C8)
fffff880`01454000 fffff880`01546000 ndis ndis.sys Wed Aug 22 17:11:46 2012 (5034F6B2)
fffff880`01546000 fffff880`015a6000 NETIO NETIO.SYS Wed Aug 22 17:11:28 2012 (5034F6A0)
fffff880`015a6000 fffff880`015d1000 ksecpkg ksecpkg.sys Fri Aug 24 17:48:29 2012 (5037A24D)
fffff880`01600000 fffff880`01800000 tcpip tcpip.sys Thu Jan 03 04:11:48 2013 (50E4F6F4)
fffff880`0182e000 fffff880`0187a000 volsnap volsnap.sys Sat Nov 20 10:20:08 2010 (4CE792C8)
fffff880`0187a000 fffff880`01882000 spldr spldr.sys Mon May 11 18:56:27 2009 (4A0858BB)
fffff880`01882000 fffff880`018bc000 rdyboost rdyboost.sys Sat Nov 20 10:43:10 2010 (4CE7982E)
fffff880`018bc000 fffff880`018c5000 Saibad64 Saibad64.sys Tue Oct 28 04:56:15 2008 (49068D5F)
fffff880`018c5000 fffff880`018d0000 Sahdad64 Sahdad64.sys Tue Oct 28 04:56:11 2008 (49068D5B)
fffff880`018d0000 fffff880`018e2000 mup mup.sys Tue Jul 14 01:23:45 2009 (4A5BC201)
fffff880`018e2000 fffff880`018eb000 hwpolicy hwpolicy.sys Sat Nov 20 10:18:54 2010 (4CE7927E)
fffff880`018eb000 fffff880`01925000 fvevol fvevol.sys Sat Nov 20 10:24:06 2010 (4CE793B6)
fffff880`01925000 fffff880`0193b000 disk disk.sys Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`0193b000 fffff880`0196b000 CLASSPNP CLASSPNP.SYS Sat Nov 20 10:19:23 2010 (4CE7929B)
fffff880`0196b000 fffff880`01973000 AtiPcie64 AtiPcie64.sys Wed Mar 10 15:33:45 2010 (4B97ADC9)
fffff880`01973000 fffff880`01981000 crashdmp crashdmp.sys Tue Jul 14 02:01:01 2009 (4A5BCABD)
fffff880`01981000 fffff880`0198b000 dump_storport dump_storport.sys Fri Apr 22 22:04:32 2011 (4DB1DF50)
fffff880`0198b000 fffff880`019a3000 dump_amd_sata dump_amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`019a3000 fffff880`019b6000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 01:21:51 2009 (4A5BC18F)
Mini Kernel Dump does not contain unloaded driver list
Closing open log file c:debuglog.txt

 

2nd of extra logs

Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\030313-30201-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`0345a000 PsLoadedModuleList = 0xfffff800`0369e670
Debug session time: Sun Mar 3 15:09:01.324 2013 (UTC + 1:00)
System Uptime: 0 days 0:00:12.963
Loading Kernel Symbols
.......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80052cc278, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

1: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80052cc278, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`031c46f0 fffff800`0371bca9 : fffffa80`052cc250 fffffa80`039ef040 00000000`00000006 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031c4c10 fffff800`035fc077 : fffffa80`052cc250 fffff800`036762d8 fffffa80`039ef040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031c4c40 fffff800`03563435 : fffff800`036d7ae0 00000000`00000001 fffffa80`053944a0 fffffa80`039ef040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031c4c80 fffff800`034d8ca9 : fffff880`010cde00 fffff800`03563410 fffffa80`039ef000 fffffa80`039ef040 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031c4cb0 fffff800`0377034a : 00000000`00000000 fffffa80`039ef040 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031c4d40 fffff800`034c0946 : fffff880`02f63180 fffffa80`039ef040 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031c4d80 00000000`00000000 : fffff880`031c5000 fffff880`031bf000 fffff880`03dae740 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

rax=fffffa80054b8000 rbx=fffffa80052cc278 rcx=fffff880031c4730
rdx=fffff88002fe0000 rsi=0000000000000000 rdi=fffffa80054b8000
rip=fffff8000390970c rsp=fffff880031c46f0 rbp=0000000000000001
r8=000000000000f1e0 r9=00000000000007ff r10=000000000000060c
r11=0000000000000000 r12=fffff800036d7b40 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`0390970c 48897c2438 mov qword ptr [rsp+38h],rdi ss:0018:fffff880`031c4728=1009000080faffff
Child-SP RetAddr : Args to Child : Call Site
fffff880`031c46f0 fffff800`0371bca9 : fffffa80`052cc250 fffffa80`039ef040 00000000`00000006 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031c4c10 fffff800`035fc077 : fffffa80`052cc250 fffff800`036762d8 fffffa80`039ef040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031c4c40 fffff800`03563435 : fffff800`036d7ae0 00000000`00000001 fffffa80`053944a0 fffffa80`039ef040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031c4c80 fffff800`034d8ca9 : fffff880`010cde00 fffff800`03563410 fffffa80`039ef000 fffffa80`039ef040 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031c4cb0 fffff800`0377034a : 00000000`00000000 fffffa80`039ef040 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031c4d40 fffff800`034c0946 : fffff880`02f63180 fffffa80`039ef040 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031c4d80 00000000`00000000 : fffff880`031c5000 fffff880`031bf000 fffff880`03dae740 00000000`00000000 : nt!KiStartSystemThread+0x16
start end module name
fffff800`00ba7000 fffff800`00bb1000 kdcom kdcom.dll Sat Feb 05 17:52:49 2011 (4D4D8061)
fffff800`03411000 fffff800`0345a000 hal hal.dll Sat Nov 20 14:00:25 2010 (4CE7C669)
fffff800`0345a000 fffff800`03a41000 nt ntkrnlmp.exe Sat Jan 05 04:08:37 2013 (50E79935)
fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Sat Nov 20 10:20:43 2010 (4CE792EB)
fffff880`00c5c000 fffff880`00c86000 ataport ataport.SYS Tue Jul 14 01:19:52 2009 (4A5BC118)
fffff880`00c91000 fffff880`00c9e000 mcupdate mcupdate.dll Tue Jul 14 03:29:09 2009 (4A5BDF65)
fffff880`00c9e000 fffff880`00cb2000 PSHED PSHED.dll Tue Jul 14 03:32:23 2009 (4A5BE027)
fffff880`00cb2000 fffff880`00d10000 CLFS CLFS.SYS Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`00d10000 fffff880`00dd0000 CI CI.dll Sat Nov 20 14:12:36 2010 (4CE7C944)
fffff880`00dd0000 fffff880`00de8000 amd_sata amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`00e00000 fffff880`00e33000 pci pci.sys Sat Nov 20 10:19:11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys Tue Jul 14 02:01:31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys Sat Mar 17 06:06:09 2012 (4F641BC1)
fffff880`00e55000 fffff880`00e6a000 volmgr volmgr.sys Sat Nov 20 10:19:28 2010 (4CE792A0)
fffff880`00e6a000 fffff880`00e71000 pciide pciide.sys Tue Jul 14 01:19:49 2009 (4A5BC115)
fffff880`00e71000 fffff880`00e81000 PCIIDEX PCIIDEX.SYS Tue Jul 14 01:19:48 2009 (4A5BC114)
fffff880`00e94000 fffff880`00f56000 Wdf01000 Wdf01000.sys Thu Jul 26 04:25:13 2012 (5010AA89)
fffff880`00f56000 fffff880`00f66000 WDFLDR WDFLDR.SYS Thu Jul 26 04:29:04 2012 (5010AB70)
fffff880`00f66000 fffff880`00fbd000 ACPI ACPI.sys Sat Nov 20 10:19:16 2010 (4CE79294)
fffff880`00fbd000 fffff880`00fc6000 WMILIB WMILIB.SYS Tue Jul 14 01:19:51 2009 (4A5BC117)
fffff880`00fc6000 fffff880`00fd0000 msisadrv msisadrv.sys Tue Jul 14 01:19:26 2009 (4A5BC0FE)
fffff880`00fd0000 fffff880`00fea000 mountmgr mountmgr.sys Sat Nov 20 10:19:21 2010 (4CE79299)
fffff880`00fea000 fffff880`00ff5000 pavboot64 pavboot64.sys Mon Jun 29 13:50:23 2009 (4A48AA7F)
fffff880`00ff5000 fffff880`00ffe000 atapi atapi.sys Tue Jul 14 01:19:47 2009 (4A5BC113)
fffff880`01021000 fffff880`01084000 storport storport.sys Fri Mar 11 05:30:23 2011 (4D79A55F)
fffff880`01084000 fffff880`01092000 amd_xata amd_xata.sys Wed Apr 11 16:40:27 2012 (4F8597DB)
fffff880`01092000 fffff880`0109d000 amdxata amdxata.sys Fri Mar 19 17:18:18 2010 (4BA3A3CA)
fffff880`0109d000 fffff880`010e9000 fltmgr fltmgr.sys Sat Nov 20 10:19:24 2010 (4CE7929C)
fffff880`010e9000 fffff880`010fd000 fileinfo fileinfo.sys Tue Jul 14 01:34:25 2009 (4A5BC481)
fffff880`010fd000 fffff880`01109040 PxHlpa64 PxHlpa64.sys Tue Oct 20 20:08:42 2009 (4ADDFCAA)
fffff880`0110a000 fffff880`01168000 msrpc msrpc.sys Sat Nov 20 10:21:56 2010 (4CE79334)
fffff880`01168000 fffff880`011da000 cng cng.sys Fri Aug 24 17:47:16 2012 (5037A204)
fffff880`01200000 fffff880`01211000 pcw pcw.sys Tue Jul 14 01:19:27 2009 (4A5BC0FF)
fffff880`01211000 fffff880`0121b000 Fs_Rec Fs_Rec.sys Thu Mar 01 04:41:06 2012 (4F4EEFD2)
fffff880`0123d000 fffff880`013e0000 Ntfs Ntfs.sys Fri Aug 31 17:14:14 2012 (5040D4C6)
fffff880`013e0000 fffff880`013fb000 ksecdd ksecdd.sys Sat Jun 02 04:50:23 2012 (4FC97F6F)
fffff880`01414000 fffff880`01506000 ndis ndis.sys Wed Aug 22 17:11:46 2012 (5034F6B2)
fffff880`01506000 fffff880`01566000 NETIO NETIO.SYS Wed Aug 22 17:11:28 2012 (5034F6A0)
fffff880`01566000 fffff880`01591000 ksecpkg ksecpkg.sys Fri Aug 24 17:48:29 2012 (5037A24D)
fffff880`01591000 fffff880`015da000 fwpkclnt fwpkclnt.sys Thu Jan 03 04:06:48 2013 (50E4F5C8)
fffff880`01600000 fffff880`01800000 tcpip tcpip.sys Thu Jan 03 04:11:48 2013 (50E4F6F4)
fffff880`01821000 fffff880`0186d000 volsnap volsnap.sys Sat Nov 20 10:20:08 2010 (4CE792C8)
fffff880`0186d000 fffff880`01875000 spldr spldr.sys Mon May 11 18:56:27 2009 (4A0858BB)
fffff880`01875000 fffff880`018af000 rdyboost rdyboost.sys Sat Nov 20 10:43:10 2010 (4CE7982E)
fffff880`018af000 fffff880`018b8000 Saibad64 Saibad64.sys Tue Oct 28 04:56:15 2008 (49068D5F)
fffff880`018b8000 fffff880`018c3000 Sahdad64 Sahdad64.sys Tue Oct 28 04:56:11 2008 (49068D5B)
fffff880`018c3000 fffff880`018d5000 mup mup.sys Tue Jul 14 01:23:45 2009 (4A5BC201)
fffff880`018d5000 fffff880`018de000 hwpolicy hwpolicy.sys Sat Nov 20 10:18:54 2010 (4CE7927E)
fffff880`018de000 fffff880`01918000 fvevol fvevol.sys Sat Nov 20 10:24:06 2010 (4CE793B6)
fffff880`01918000 fffff880`0192e000 disk disk.sys Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`0192e000 fffff880`0195e000 CLASSPNP CLASSPNP.SYS Sat Nov 20 10:19:23 2010 (4CE7929B)
fffff880`0195e000 fffff880`01966000 AtiPcie64 AtiPcie64.sys Wed Mar 10 15:33:45 2010 (4B97ADC9)
fffff880`01966000 fffff880`01974000 crashdmp crashdmp.sys Tue Jul 14 02:01:01 2009 (4A5BCABD)
fffff880`01974000 fffff880`0197e000 dump_storport dump_storport.sys Fri Apr 22 22:04:32 2011 (4DB1DF50)
fffff880`0197e000 fffff880`01996000 dump_amd_sata dump_amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`01996000 fffff880`019a9000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 01:21:51 2009 (4A5BC18F)
Mini Kernel Dump does not contain unloaded driver list
Closing open log file c:debuglog.txt

 

3rd Log file

Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.2.9200.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\022813-30888-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`0340d000 PsLoadedModuleList = 0xfffff800`03651670
Debug session time: Thu Feb 28 13:51:24.810 2013 (UTC + 1:00)
System Uptime: 0 days 0:00:12.448
Loading Kernel Symbols
.......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80054e48f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

0: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80054e48f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`031a16f0 fffff800`036ceca9 : fffffa80`054e48d0 fffffa80`039f2b50 00000000`00000006 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031a1c10 fffff800`035af077 : fffffa80`054e48d0 fffff800`036292d8 fffffa80`039f2b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031a1c40 fffff800`03516435 : fffff800`0368aae0 00000000`00000001 fffffa80`0523abe0 fffffa80`039f2b50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031a1c80 fffff800`0348bca9 : fffff880`010bae00 fffff800`03516410 fffffa80`039f2b00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031a1cb0 fffff800`0372334a : 00000000`00000000 fffffa80`039f2b50 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031a1d40 fffff800`03473946 : fffff880`02f63180 fffffa80`039f2b50 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031a1d80 00000000`00000000 : fffff880`031a2000 fffff880`0319c000 fffff880`031a1090 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

rax=fffffa80054e5000 rbx=fffffa80054e48f8 rcx=fffff880031a1730
rdx=fffffa8003919000 rsi=0000000000000000 rdi=fffffa80054e5000
rip=fffff800038bc70c rsp=fffff880031a16f0 rbp=0000000000000001
r8=000000000000f1e0 r9=00000000000007ff r10=000000000000060c
r11=0000000000000000 r12=fffff8000368ab40 r13=0000000000000001
r14=0000000000000000 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!WheapCreateLiveTriageDump+0x6c:
fffff800`038bc70c 48897c2438 mov qword ptr [rsp+38h],rdi ss:0018:fffff880`031a1728=1009000080faffff
Child-SP RetAddr : Args to Child : Call Site
fffff880`031a16f0 fffff800`036ceca9 : fffffa80`054e48d0 fffffa80`039f2b50 00000000`00000006 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031a1c10 fffff800`035af077 : fffffa80`054e48d0 fffff800`036292d8 fffffa80`039f2b50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031a1c40 fffff800`03516435 : fffff800`0368aae0 00000000`00000001 fffffa80`0523abe0 fffffa80`039f2b50 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031a1c80 fffff800`0348bca9 : fffff880`010bae00 fffff800`03516410 fffffa80`039f2b00 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031a1cb0 fffff800`0372334a : 00000000`00000000 fffffa80`039f2b50 00000000`00000080 fffffa80`039de9e0 : nt!ExpWorkerThread+0x111
fffff880`031a1d40 fffff800`03473946 : fffff880`02f63180 fffffa80`039f2b50 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031a1d80 00000000`00000000 : fffff880`031a2000 fffff880`0319c000 fffff880`031a1090 00000000`00000000 : nt!KiStartSystemThread+0x16
start end module name
fffff800`00ba8000 fffff800`00bb2000 kdcom kdcom.dll Sat Feb 05 17:52:49 2011 (4D4D8061)
fffff800`0340d000 fffff800`039f4000 nt ntkrnlmp.exe Sat Jan 05 04:08:37 2013 (50E79935)
fffff800`039f4000 fffff800`03a3d000 hal hal.dll Sat Nov 20 14:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00cc0000 CI CI.dll Sat Nov 20 14:12:36 2010 (4CE7C944)
fffff880`00cdc000 fffff880`00ce9000 mcupdate mcupdate.dll Tue Jul 14 03:29:09 2009 (4A5BDF65)
fffff880`00ce9000 fffff880`00cfd000 PSHED PSHED.dll Tue Jul 14 03:32:23 2009 (4A5BE027)
fffff880`00cfd000 fffff880`00d5b000 CLFS CLFS.SYS Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`00d5b000 fffff880`00db7000 volmgrx volmgrx.sys Sat Nov 20 10:20:43 2010 (4CE792EB)
fffff880`00db7000 fffff880`00de1000 ataport ataport.SYS Tue Jul 14 01:19:52 2009 (4A5BC118)
fffff880`00de1000 fffff880`00df9000 amd_sata amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
fffff880`00e00000 fffff880`00e33000 pci pci.sys Sat Nov 20 10:19:11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys Tue Jul 14 02:01:31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys Sat Mar 17 06:06:09 2012 (4F641BC1)
fffff880`00e55000 fffff880`00e6a000 volmgr volmgr.sys Sat Nov 20 10:19:28 2010 (4CE792A0)
fffff880`00e6a000 fffff880`00e71000 pciide pciide.sys Tue Jul 14 01:19:49 2009 (4A5BC115)
fffff880`00e71000 fffff880`00e81000 PCIIDEX PCIIDEX.SYS Tue Jul 14 01:19:48 2009 (4A5BC114)
fffff880`00e81000 fffff880`00e9b000 mountmgr mountmgr.sys Sat Nov 20 10:19:21 2010 (4CE79299)
fffff880`00ea4000 fffff880`00f66000 Wdf01000 Wdf01000.sys Thu Jul 26 04:25:13 2012 (5010AA89)
fffff880`00f66000 fffff880`00f76000 WDFLDR WDFLDR.SYS Thu Jul 26 04:29:04 2012 (5010AB70)
fffff880`00f76000 fffff880`00fcd000 ACPI ACPI.sys Sat Nov 20 10:19:16 2010 (4CE79294)
fffff880`00fcd000 fffff880`00fd6000 WMILIB WMILIB.SYS Tue Jul 14 01:19:51 2009 (4A5BC117)
fffff880`00fd6000 fffff880`00fe0000 msisadrv msisadrv.sys Tue Jul 14 01:19:26 2009 (4A5BC0FE)
fffff880`00fe0000 fffff880`00feb000 pavboot64 pavboot64.sys Mon Jun 29 13:50:23 2009 (4A48AA7F)
fffff880`00feb000 fffff880`00ff4000 atapi atapi.sys Tue Jul 14 01:19:47 2009 (4A5BC113)
fffff880`0100e000 fffff880`01071000 storport storport.sys Fri Mar 11 05:30:23 2011 (4D79A55F)
fffff880`01071000 fffff880`0107f000 amd_xata amd_xata.sys Wed Apr 11 16:40:27 2012 (4F8597DB)
fffff880`0107f000 fffff880`0108a000 amdxata amdxata.sys Fri Mar 19 17:18:18 2010 (4BA3A3CA)
fffff880`0108a000 fffff880`010d6000 fltmgr fltmgr.sys Sat Nov 20 10:19:24 2010 (4CE7929C)
fffff880`010d6000 fffff880`010ea000 fileinfo fileinfo.sys Tue Jul 14 01:34:25 2009 (4A5BC481)
fffff880`010ea000 fffff880`010f6040 PxHlpa64 PxHlpa64.sys Tue Oct 20 20:08:42 2009 (4ADDFCAA)
fffff880`010f7000 fffff880`01155000 msrpc msrpc.sys Sat Nov 20 10:21:56 2010 (4CE79334)
fffff880`01155000 fffff880`011c7000 cng cng.sys Fri Aug 24 17:47:16 2012 (5037A204)
fffff880`01200000 fffff880`0121b000 ksecdd ksecdd.sys Sat Jun 02 04:50:23 2012 (4FC97F6F)
fffff880`0121b000 fffff880`0122c000 pcw pcw.sys Tue Jul 14 01:19:27 2009 (4A5BC0FF)
fffff880`0122c000 fffff880`01236000 Fs_Rec Fs_Rec.sys Thu Mar 01 04:41:06 2012 (4F4EEFD2)
fffff880`01244000 fffff880`013e7000 Ntfs Ntfs.sys Fri Aug 31 17:14:14 2012 (5040D4C6)
fffff880`01400000 fffff880`01460000 NETIO NETIO.SYS Wed Aug 22 17:11:28 2012 (5034F6A0)
fffff880`01460000 fffff880`0148b000 ksecpkg ksecpkg.sys Fri Aug 24 17:48:29 2012 (5037A24D)
fffff880`014b0000 fffff880`015a2000 ndis ndis.sys Wed Aug 22 17:11:46 2012 (5034F6B2)
fffff880`015a2000 fffff880`015eb000 fwpkclnt fwpkclnt.sys Thu Jan 03 04:06:48 2013 (50E4F5C8)
fffff880`01600000 fffff880`01800000 tcpip tcpip.sys Thu Jan 03 04:11:48 2013 (50E4F6F4)
fffff880`01800000 fffff880`01813000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 01:21:51 2009 (4A5BC18F)
fffff880`01885000 fffff880`018d1000 volsnap volsnap.sys Sat Nov 20 10:20:08 2010 (4CE792C8)
fffff880`018d1000 fffff880`018d9000 spldr spldr.sys Mon May 11 18:56:27 2009 (4A0858BB)
fffff880`018d9000 fffff880`01913000 rdyboost rdyboost.sys Sat Nov 20 10:43:10 2010 (4CE7982E)
fffff880`01913000 fffff880`0191c000 Saibad64 Saibad64.sys Tue Oct 28 04:56:15 2008 (49068D5F)
fffff880`0191c000 fffff880`01927000 Sahdad64 Sahdad64.sys Tue Oct 28 04:56:11 2008 (49068D5B)
fffff880`01927000 fffff880`01939000 mup mup.sys Tue Jul 14 01:23:45 2009 (4A5BC201)
fffff880`01939000 fffff880`01942000 hwpolicy hwpolicy.sys Sat Nov 20 10:18:54 2010 (4CE7927E)
fffff880`01942000 fffff880`0197c000 fvevol fvevol.sys Sat Nov 20 10:24:06 2010 (4CE793B6)
fffff880`0197c000 fffff880`01992000 disk disk.sys Tue Jul 14 01:19:57 2009 (4A5BC11D)
fffff880`01992000 fffff880`019c2000 CLASSPNP CLASSPNP.SYS Sat Nov 20 10:19:23 2010 (4CE7929B)
fffff880`019c2000 fffff880`019ca000 AtiPcie64 AtiPcie64.sys Wed Mar 10 15:33:45 2010 (4B97ADC9)
fffff880`019ca000 fffff880`019d8000 crashdmp crashdmp.sys Tue Jul 14 02:01:01 2009 (4A5BCABD)
fffff880`019d8000 fffff880`019e2000 dump_storport dump_storport.sys Fri Apr 22 22:04:32 2011 (4DB1DF50)
fffff880`019e2000 fffff880`019fa000 dump_amd_sata dump_amd_sata.sys Wed Apr 11 16:40:24 2012 (4F8597D8)
Mini Kernel Dump does not contain unloaded driver list
Closing open log file c:debuglog.txt

 

For Info Graphics driver

Following suggstion of PETEC I looked at the Graphics Card via Control Panel.

It is shown as an AMD HD 6450
Logged onto AMD.co.uk & was uncertain which driver was appropriate (there appear to be several variants of the card).

The DRIVER that was installed was 9.2.0.0 dated 27/9/2012
I cannot recall when that driver was installed / updated but obviously it had to be AFTER September 2012.

In circumstances I have Rolled Back the Graphics driver to see outcomes.
The Graphics Driver now installed is 8.85.0.0 dated 19/4/2011

From memory I do not recall problems last Winter and, on reflection, these BSODs became a major issue in "recent months" - so it may well be the driver.

Await your "considered opinion ".

In meantime I will continue with old driver(8.85.0.0) unless I hear otherwise.
If you recommend installation of a later driver I would appreciate advices on specific driver needed and possibly a link to that driver?

 

Driver Graphics Card

Thank you. I felt it was better to ask first.
OK then:
Driver now installed: 9.12.0.0
Dated: 19/12/2012

(rather a quick set of 10 upgrades. The version I had dated 27/9/2013 9.2.000 must have been buggy then?)

Will monitor the situation & see how it goes, & will advise.
(Unless something else crawls out of the log files.)

'til then - Thank you.