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Blue Screen mentioning Win32K.sys

Discussion in 'Windows XP' started by paulbristow, 2002/12/01.

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  1. 2002/12/01
    paulbristow

    paulbristow Well-Known Member Thread Starter

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    I have recently been getting blue screens which I have never experienced before in XP Pro and it points to Win32K.sys, can anybody explain as to what may be causing this, also it preforms a memory dump to the Windows directory called MEMORY.DMP with a file size of 261.688 KB can this be safely deleted.

    Paul
     
    Last edited: 2002/12/01
  2. 2002/12/01
    Daizy

    Daizy Inactive

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    Not enough information Paul?
    Any chance you have findfast installed?

    Daizy
     

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  4. 2002/12/01
    paulbristow

    paulbristow Well-Known Member Thread Starter

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    No I do not have findfast installed, what other information would be useful?

    HP Vectra 500 MHz PIII
    256mb ram
    DC10 Plus Capture Card
    10gig and 8gig drives

    Paul
     
  5. 2002/12/01
    Daizy

    Daizy Inactive

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    :D That's helpful too, yep.
    I was thinking more like the actual error message. :)

    Daizy
     
  6. 2002/12/01
    paulbristow

    paulbristow Well-Known Member Thread Starter

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    Unable to provide any more information until next crash? as they appear every couple of days, apart from pointing to WIN32K.SYS and a hex address with all "Zeros" I can supply no more info.

    Looked inside "Event Viewer" but crash information does not seem to be recorded anywhere.......

    Paul
     
  7. 2002/12/02
    Paul

    Paul Inactive

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    As for deleting the Dump file, yes do a search for *.dmp and delete all that it finds. These memory dump files are no use for us end users and only waste a heap of HD space.
    I have turned of this feature. R click My Computer|properties|Advanced|Startup and Recovery settings|Write Debugging Information (None). I also turn off automatically restart so you have a chance to read the Gobledygook on the BSOD before it disappears.
     
    Paul,
    #6
  8. 2002/12/03
    paulbristow

    paulbristow Well-Known Member Thread Starter

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    Paul

    Thanks for the information it makes sense and I have turned of error reporting.

    Not had a crash in the last few days, but I have changed my graphics driver (MGA-200-AGP Intergrated chip) to a one that XP likes (Certified), the only proplem I had was trying to get a OEM driver for my Vectra Vei8 as Matrox did not want to know and the HP site only supported PCI/AGP cards so in the end I installed a Matrox driver, fingers crossed that it does not give me any errors.

    Paul
     
  9. 2002/12/03
    Paul

    Paul Inactive

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    Often W2K drivers will work as a last resort as well. I have an old (4years!) 3DFX Voodoo 3 3000 AGP card and I have to use the last driver 3DFX released for W2K. It's relatively stable considering the 3 or 4 error messages during the install process. The default MS XP driver seems to work OK, but no TV out support.
    Gota get that Geforce 4 one of these days!
     
    Paul,
    #8
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