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Blue screen help

Discussion in 'Windows XP' started by chriscks, 2009/01/28.

  1. 2009/01/28
    chriscks

    chriscks Inactive Thread Starter

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    after windows xp has loaded get message saying softwrap file error3, and Inconsistant files, then get blue screen, stop: 0x0000008e (0xc0000005,0x8058c6cs,0xb1397904,0x00000000). can anyone help,
     
    chriscks,
    #1
  2. 2009/01/29
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)
    Softwrap appears to be some sort of licencing program .....

    Is this a recent problem and did it coincide with installing a new program, possibly a game?

    Are you able to start the computer in Safe Mode?
     
    PeteC,
    #2


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  4. 2009/01/29
    chriscks

    chriscks Inactive Thread Starter

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    Yes recent problem, no new game or hardware added, I was able to start in safe mode but once but now it will not.
     
    chriscks,
    #3
  5. 2009/01/29
    chriscks

    chriscks Inactive Thread Starter

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    got windows to load in normal mode came up soft rap error again clicked ok and got screen saying system recovered for serious error went to error report and it stated this
    C:\docume~1\chris\locals~\temp\werd5d3.dir\mini012809-03.dmp
    C:\docume~1|chirs\locals~\temp\werd5d3.dir00\sysdata.xml, went to task manager and shut down mcafee program that was running trie to run defrag it ran for a bit then blue screen the blue screen said this time page_fault_in_nopage_area
     
    chriscks,
    #4
  6. 2009/01/30
    PeteC

    PeteC SuperGeek Staff

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    I regret I cannot shed much light, if any, on the Softwrap error. As I posted earlier it is some form of distribution and packaging software associated mainly with games, but other programs too. FYI ....
    It would be helpful if you could debug the minidump you posted .....
    You already have a mini dump so the first step is not necessary, but recommended.

    Please note an ammendment to the Dump Data Collection Tool ..... We have found that the path for the log file in the revised version of the Debug Wizard is incorrect. Please follow these instructions to correct the path and run the Wizard ....

    What sort of XP CD have you ? - Retail or Recovery.

    Of course your ability to do the above depends on being able to boot up the computer normally.
     
    PeteC,
    #5

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